Stone Mountain Toyota

Wonderful buying experience Mr Rupert Palmer was very Professional and helpful, he made my buying experience wonderful. I love my New Rava 4 I recommend this car dealership Mr Rupert Palmer was very Professional and helpful, he made my buying experience wonderful. I love my New Rava 4 I recommend this car dealership More

Don’t Waste Your Time A lot of extra fees and dirt cheap prices for your treade in! My son wanted a “Sports” car so I went a looked at a $14,899 car. 4 months ago I pai A lot of extra fees and dirt cheap prices for your treade in! My son wanted a “Sports” car so I went a looked at a $14,899 car. 4 months ago I paid $11,500 for a VW Jetta, they offered me $5,000 for my car!!! There is nothing wrong with this car, no changes from the day we bought it. After adding all of their “fees” the total of their came to almost $18,000! So when all was said and done they wanted me to write a check for $13,000. Ok notice the original price of the car and my trade in... Really?? DONT WASTE YOUR TIME HERE!!! More

spot delivery, yo-yo, auto fraud Spot Delivery Scam, anyone? Oh yes - this Stone Mountain Toyota dealership are full of criminals. I am calling a lawyer tomorrow for my single femal Spot Delivery Scam, anyone? Oh yes - this Stone Mountain Toyota dealership are full of criminals. I am calling a lawyer tomorrow for my single female friend that was scammed. A friend of mine went to buy a car. She put some cash down and negotiated a deal and left with just a buyer's order. Apparently, the finance guy "didn't finish the paperwork and quit." 6 weeks later, when she tried to get her plates, the DMV had no record. She called the dealership and they are telling her the finance guy messed up and she has to rework the deal and it will be significantly more per month. She works 2 jobs and she is depressed and confused. A couple of days into this - they threatened to send the police after her if she doesn't bring back the car. I have screenshots of text messages between her and someone from the dealership. The guy told her that she has a "xxxxxxxx spelling of her last name and it cost him 100 dollars" because he got her email address wrong when trying to contact her. I will be contacting consumer affairs, AJC, WSBTV, a lawyer who specializes in this particular auto fraud and I will be leaving negative reviews on every review site I can find. You will be sorry, Stone Mountain Toyota. More

Lied! Liars Worse dealer experience! RUN AWAY!! Came in Friday for a vehicle. Made an offer but couldn't reach an agreement. Gerald called me the next day wanting my busines and I changed my mind an Came in Friday for a vehicle. Made an offer but couldn't reach an agreement. Gerald called me the next day wanting my busines and I changed my mind and told him to start the paper work. I got there 20 in 20 mins. Had me wait an hour even after I told them My PREGNANT WIFE AND two kids were waiting! After being there a hour they started the paper work but then said the car wasn't there!!!!! Stayed it was taken on a test drive and would be back at one. One came and went no car. General manager Glen came and LIED TO MY FACE. Glen stated that the car was mine and they would deliver the vehicle with the papers to my house! LIARS! LIARS! Two days later after several calls there sales manager JIM called and told me they had sold the vehicle. LIARS!! Everything you here about xxxx bagg dealers was proven to me by Stone mountain Toyota! RUN!!! More

Worst Customer Service Ever Purchased a used car and was told tag would be mailed to us, after a month with no tag I called to see why we had not received our tag and have been t Purchased a used car and was told tag would be mailed to us, after a month with no tag I called to see why we had not received our tag and have been told numerous lies. While trying to get to the bottom of the situation I made several phone calls which where ignored, sent to voicemail, or transferred to parts just to ultimately drop the call. I confirmed that this was on purpose by calling from another number and having someone answer the phone immediately. Their customer service is pitiful. There are too many choices in the Atlanta area for anybody to have to deal with such unprofessional people. Save yourself the headache and go elsewhere. More

Buy Your Next Toyota From Verna Holland Excellent Service! My third Toyota purchase from Stone Mountain Toyota Scion. Would not buy anywhere else. Already in love with my Hybrid Avalon. Excellent Service! My third Toyota purchase from Stone Mountain Toyota Scion. Would not buy anywhere else. Already in love with my Hybrid Avalon. 545 miles per tank sold me. Thank you Verna again. More

Great The service tech was excellent! He was courtesy and professional I was in and out about in hour. I would recommend this dealer to others. The service tech was excellent! He was courtesy and professional I was in and out about in hour. I would recommend this dealer to others. More

Service Experience with Toyoto Excellent service. Always pleasant and welcoming--excellent work. I have used them for many years--always recommend them. My service man was Jim Ma Excellent service. Always pleasant and welcoming--excellent work. I have used them for many years--always recommend them. My service man was Jim Major--excellent and friendly. My salesman is Buz Sawyer--excellent and reliable and professional. More

Awesome experience I will definitely be coming back here to service my car. Jim was extremely helpful and friendly, I very much so enjoyed his services. dealership is we I will definitely be coming back here to service my car. Jim was extremely helpful and friendly, I very much so enjoyed his services. dealership is well kept and clean. More

Pleasant experience I was a walk in expecting to wait 2 hours, however I was in and out within 40 minutes. Advisor, Mr. Campbell was professional and I would definitely I was a walk in expecting to wait 2 hours, however I was in and out within 40 minutes. Advisor, Mr. Campbell was professional and I would definitely return for all of my vehicles needs. More