Stone's Kia

Very thorough service given! Kind and informative. They kept me up to date the whole time. Kim worked with me and made sure that I was aware of different options and time frames. Kind and informative. They kept me up to date the whole time. Kim worked with me and made sure that I was aware of different options and time frames. I really appreciate when that extra effort is given. More

Worked with Tanya with my panel repair she did her job to get me fixed ASAP and now my panel is like new!! get me fixed ASAP and now my panel is like new!! More

HUGE WARNING! I Purchased a used Kia Soul from my Dads “Car Guy” Jason at Stones Dealership in Rexburg. It died on the freeway a month ago. Then I find out the K I Purchased a used Kia Soul from my Dads “Car Guy” Jason at Stones Dealership in Rexburg. It died on the freeway a month ago. Then I find out the Kia dealership (Kia Dealership, Idaho Falls) didn’t fix any of the previous recalls on the car before selling it, which is suppose to be done. Even though I’m told by the Rexburg and Idaho Falls dealership that “they’re not sure how that happened,” (selling the car without fixing recalls). I’m stuck with over $7000 in repairs. I don’t want this to happen to anyone else. Thinking I was buying from a decent and honest dealership was a GIANT MISTAKE!! I’ve spent a month going back and forth with both the Rexburg and Idaho Falls dealership. They say, “this should never have happened, but their hands are tied.” My family have purchased several vehicles from Stones in the past years but never again will that happen! More

They have always taken great care of me and my wife. The car has been taken care of and vacuumed every service. They also give m a car was pass to have the vehicle wash when it is convenient for me. I w The car has been taken care of and vacuumed every service. They also give m a car was pass to have the vehicle wash when it is convenient for me. I would highly recommend this dealership. More

Worst service ever would not recommend to anyone! We took our car in the get fixed and they will not give you a rental car, even if it’s a manufacturing issue. They could car less about you. They wil We took our car in the get fixed and they will not give you a rental car, even if it’s a manufacturing issue. They could car less about you. They will also treat your car poorly while it’s in the shop. Our Kia was covered in dirt and they threw our battery in the back of our car. Never going back. More

Excessive problems, unsafe vehicle Bought a 2013 Chevy Cruze from this location. less than 3 months into the lease the vehicle began experiencing a variety of issues including overheati Bought a 2013 Chevy Cruze from this location. less than 3 months into the lease the vehicle began experiencing a variety of issues including overheating, and electrical issues. Error messages included "Service Stability Track", "Service Battery Charging Systems," "Service Stability Track," "Service Power Steering Systems," and another one advising to roll down the drivers side window and roll it back up. This was also combined with the MyLink system resetting while driving, poor idle, poor / delayed acceleration, and flickering of the headlights. The dealer did do a diagnostics, and found a mouse nest in the air filter (much larger than would have occurred in a couple months even if the car had been sitting), a clear sign that a good inspection was not done on the vehicle prior to sale. Furthermore the diagnostics resulted in them assuring it's a bad alternator which they want $400+ to repair (alternator rebuild 100$ new alternator from Advanced Auto Parts about $170 with 25% off coupon code) nearly 300$ in labor for a fairly quick repair. After speaking with an alternator and starter specialist, I have been informed dealer had to have sold it with a bad alternator (Thank You Gavin at Start Specialists). The vehicle was looked at and the hose from fill bottle to housing was glued in, and the housing was broke (resulting in the overheating). The vehicle died on the interstate at 80 MPH, this is clearly an unsafe vehicle and the dealer refuses to take any accountability. I cannot recommend them for your used car purchase, and highly advise you stay away without the vehicle being inspected by an outside party. More