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Lithia Ford Idaho Falls

Idaho Falls, ID

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631 Reviews

980 W Broadway St

Idaho Falls, ID

83402

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631 Reviews of Lithia Ford Idaho Falls

November 19, 2022

Sale person Justin mislead and lied. Went back and worked with Adam sales manager and was less than disappointed. Dealership took 0 responsibility and lost my personal information if I h More

by Rhiny
Price Transparency
Recommend Dealer
No
Employees Worked With
Justin Fullmer, Adam Briscoe
June 14, 2021

Not only did we have ana amazing sales rep, we had a whole amazing staff help us. Tanner kept in amazing contact with us and helped us to get the truck of our dreams. 100% recommend More

by zmclaws
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Lott and Ron in Finance
June 07, 2021

I am only commenting on the quality of the service department and not the Quiklane or Sales departments which I have not experienced. I brought my Ford Escape into the dealership on June 1 after rece More

by billrox2001
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Cody Schaugaard
August 16, 2020

They were friendly and made a good deal on my truck they were good negotiators and were so helpful on what I needed to be done to my truck. More

by Ramos_1
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brody and Spencer Bowen
June 20, 2020

Excellent Body Shop experience Recently brought my vehicle into Lithia Ford's Body Shop following what at first appeared to be a fairly minor fender-bender. The diagnosed actual fro More

by LynnDa
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Robert Wadsworth, Tim Freund
February 21, 2019

Broadway Service Repair We are from Canada and our truck broke down in Idaho Falls. Broadway Ford was booked but they said they would fit us in. They assessed the damage and More

by Hightower
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Preston, Matt Carroll
December 11, 2018

A pleasing experience. I enjoyed working with Justin Howard in sales. He was helpful and found the truck that suited me as best he could. I would refer my friends to him. F More

by fbrig
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Justin Howard in Sales, Warren Drewes
December 03, 2018

Great Service, But Fix the Internet Always have received great service from either the Service Department or the Quicklane folks. One issue did occur at each department within the same More

by IdahoBill
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sorry, don't recall names.
June 23, 2018

Not honest Drove several hours to look at a used truck. Was told only 2 things need to be repaired. Truck had several more costly parts that need to be replaced More

by I.hop
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Paul Kotter, Shane Richins, Joe Pais
April 29, 2018

Don't buy at this dealership We were told one thing and charged another on the price of the vehicle we bought. Never given any paperwork the day of the sale and was told that they More

by Retired lady
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Mark Porter
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