
Stonecrest Honda
Conyers, GA

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1,455 Reviews of Stonecrest Honda
Always enjoy this Honda location I have been going to Honda Conyers for years all because of the excellent service that I get. I always leaving like I have not been ripped off . Cust I have been going to Honda Conyers for years all because of the excellent service that I get. I always leaving like I have not been ripped off . Customer Service is great! More
Routine oil change Everything was quick and efficient . The customer service rep was friendly and pleasant. The waiting room was comfortable and accomodating. Chec Everything was quick and efficient . The customer service rep was friendly and pleasant. The waiting room was comfortable and accomodating. Checkout went as smooth as possible. More
Started slow, then...Great! First advisor told me it was going to cost $59. I didn't expect to pay anything as I was told during my finance signing I didn't have to worry about m First advisor told me it was going to cost $59. I didn't expect to pay anything as I was told during my finance signing I didn't have to worry about maintenance. He went to investigate. Thang Hoang then met with me and determined I had purchased a maintenance package. Computer system not up to date? When Mr. Hoang took over he kept me completely up to date. Very impressed. Explained progress, what they had done. Asked I had any questions. Said call him anytime, provided business card. I had talked to him on the phone a few days earlier making the appointment and he was the same way. Answered all my questions, wasn't rushed to get me off the phone, and reminded me that it was him on the phone when we met. I consider him my personal service advisor. I hope all your advisors have Honda Conyers customers as first priority as he does. More
Awesome all around Service My Service Advisor was John Planer. During my service John provided me with ongoing updates regarding the status of completion. John provided outstand My Service Advisor was John Planer. During my service John provided me with ongoing updates regarding the status of completion. John provided outstanding customer service. More
Very good My first service visit with our cr-v was everything a customer expects in a service dept.. I was greeted by John Planer service adviser who assured m My first service visit with our cr-v was everything a customer expects in a service dept.. I was greeted by John Planer service adviser who assured me he would take care of our Honda, mind you I'm disable and this the type of service I appreciate ,want to really thank this young man for being a outstanding customer advisor. More
Satisfied Customer I have been a customer since 2005 when I purchased my '05 Accord. I service my auto as recommended and feel confident in using this dealership. I woul I have been a customer since 2005 when I purchased my '05 Accord. I service my auto as recommended and feel confident in using this dealership. I wouldn't think of going anywhere else! More
Amazing customer service Sandra is my service advisor and she is wondering. She listens to everything I have to say and she keeps me informed of what the technicians are doing Sandra is my service advisor and she is wondering. She listens to everything I have to say and she keeps me informed of what the technicians are doing. I never have a problem getting a loaner while I’m there. More
Awesome Service! The service from Honda of Conyers was superb! I really was impressed by the attention to detail and commitment to customer service demonstrated by the The service from Honda of Conyers was superb! I really was impressed by the attention to detail and commitment to customer service demonstrated by the service advisor and staff. More
Tech didn't thoroughly examine my car for an oil leak Tech should have seen the large leak coming from my VVT solenoid instead of the valve cover gasket. The leak caused large puddles in my garage. Extra Tech should have seen the large leak coming from my VVT solenoid instead of the valve cover gasket. The leak caused large puddles in my garage. Extra 1K spent due to rush job. VVT valve gasket replacement was another $600 minimum, with discount. Decided to order the part myself for $21 and fix it over the holidays. Come on Tech, don't do costly guess work. Now I have to get my hands dirty. =-( More
Pleasant Experience Service technicians are alwas professional, courteous and friendly. Waiting area is clean and well lit with a selection of multiple beverages and sna Service technicians are alwas professional, courteous and friendly. Waiting area is clean and well lit with a selection of multiple beverages and snacks for purchase. More