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Stoneham Ford
Stoneham, MA
249 Reviews
When you want a Massachusetts Ford dealership that goes the extra mile to deliver the best value and customer service, you want Stoneham Ford. Our Massachusetts Ford dealership has served generations of Ford owners from our location at 211 Main Street in Stoneham, MA, with a friendly environment and a wide selection of new and used Ford models, including a large selection of commercial trucks. Stoneham Ford is the largest out of the four dealerships of the Melkonian Auto Group, which also includes Watertown Ford, Ford of Londonderry and North Reading Subaru.
At Stoneham Ford we specialize in commercial vehicles such as Super Duty trucks, Transit vans, and all type of trucks that a company or professional like yourself may need based on Ford’s technology. Our top performing Fleet Sales Department has proudly kept us in the top 10 dealerships in the U.S.A. for commercial vehicles and new Transit van sales.
Our Stoneham Truck Equipment center in Billerica, MA, is our truck and van prep center with partially vertical integration. From a dump and utility body to a grain or landscaping, our truck upfitting company will significantly deliver you a truck way faster than any other company in Massachusetts.
Nonetheless, located at the same address in Stoneham, you will find a great selection of new and pre-owned Ford passenger SUVs and trucks such as the legendary F-150. Our retail sales department is specialized and well trained on the latest Ford technology, which among others includes the full spectrum of electric vehicles such as the Mustang Mach-E and the F-150 Lightning.
In both our retail and fleet sales departments, we value your time, while our aim is to offer the best buying experience on top of providing you with the best possible deal in the market. If the vehicle you are looking for is hard to find, we would be excited to build it and order it for you, by assigning the right expert salesperson to assist you.
Our Ford Service, Parts and Quick Lane departments are all located at 185 Main Street in Stoneham. They are open Monday – Friday, while Quick Lane can also assist you with minor service repairs on Saturdays as well.
Located just minutes from Boston, I-93, and Route 128 at 211 Main Street (Route 28) in Stoneham, MA. It doesn’t matter if you’re from Saugus, Salem, Danvers, Swampscott, Lynnfield, Peabody, Beverly, Medford or Marblehead, Stoneham Ford has the vehicle you want for the best deal around.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 249 reviews
July 22, 2010
Dennis was extremely cooperative and patient with my "testing" of many cars. He allowed my son and grandson to help me decide on which vehicle to buy. So far I am happy with my purchase. I appreciate "testing" of many cars. He allowed my son and grandson to help me decide on which vehicle to buy. So far I am happy with my purchase. I appreciate the fact that Stoneham Ford did all the "running" for me (insurance info, plates, etc.) More
by bc124
Employees Worked With
Dennis Coates
July 18, 2010
My experience was very good. The salesman was knowledgeable, helpful and friendly. The negotiation for a new Ford was quick and I was able to reach a price acceptable to both the sales staff and knowledgeable, helpful and friendly. The negotiation for a new Ford was quick and I was able to reach a price acceptable to both the sales staff and myself. Dealer prep and vehicle delivery was on schedule and the car was delivered with a full tank of gas and was in ' perfect ' condition. The salesman was skilled in explaining the SYNC system and the other features of the car. The Ford financing options were good and we used one of the options. More
by jflovell
Employees Worked With
Tom Brown
July 15, 2010
I leased my second Ford Escape from Stoneham Ford in May. Need I say, I love the vehicle. The salesman, Chris, was a pleasure to work with. I originally wanted an white Escape...he did everything he could Need I say, I love the vehicle. The salesman, Chris, was a pleasure to work with. I originally wanted an white Escape...he did everything he could to find one for me but it wasn't meant to be. It's o.k., I really like the red one I have. It came with SYNC which is a terrific feature; every vehicle should be equipped with it. Of course, I didn't know how to set it up. Chris and Vinny did it for me. Instead of saying "read your manual" he actually made sure I was set up and able to use SYNC. Vinny should be in IT. These two men made my leasing experience a joy. Today, July 15th, I got a new phone and again couldn't set up SYNC. Went to Stoneham Ford...Chris saw me and REMEMBERED MY NAME. Again, Vinny got me set up my new phone with SYNC. I can't say enough about these two guys, they go out of their way to help you. I would recommend Stoneham Ford and these salesmen to anyone. Want a good experience with a car dealership, go to Stoneham Ford More
by lizwa1964
Employees Worked With
Chris Rivest & Vinny, Vinny Mogauro, Chris Rivest
June 28, 2010
Bryan was very helpful, and had the answers to all of our questions. if there was something he didn't know he went out of his way to get the answer for us. i would recommend him to anyone i knew looking fo questions. if there was something he didn't know he went out of his way to get the answer for us. i would recommend him to anyone i knew looking for a ford vehicle. This has been the easiest and most pleasant vehicle shopping experience we have ever had. More
by lgold7402
April 21, 2010
John Melkonian in Finance was my point person as he guided me from Ford Lease (2007 Mustang) to the purchase of the same vehicle. I was impressed w/his professionalism and friendly manner. In previ guided me from Ford Lease (2007 Mustang) to the purchase of the same vehicle. I was impressed w/his professionalism and friendly manner. In previous visits to Stoneham Ford for regular maintenance and service the staff Steve, Tom, and Bob were always gracious and 'to the point.' If I knew the names of the Fast Lube area I'd give them kudos as well. Thank you. A loyal and satisfied customer. Brian Walsh Burlington, MA More
by bwalsh15
Employees Worked With
John Melkonian and...
November 30, 2009
They were very good in meeting my needs and helping me They were very good in meeting my needs and helping me get the car that I wanted. Also, fixed everything right away. the dealership is great to w They were very good in meeting my needs and helping me get the car that I wanted. Also, fixed everything right away. the dealership is great to work with and everyone was very accomadating. definetly would recommend the dealership. They were very good to deal with. More
by eo sully
Employees Worked With
Chuck in sales and Tom in service
November 17, 2009
From the first moment we walked into the dealership there was a feeling of low pressure and friendliness. Jeff spent a lot of time with us to help locate the right vehicle for us. I had done my homework rela was a feeling of low pressure and friendliness. Jeff spent a lot of time with us to help locate the right vehicle for us. I had done my homework relative to pricing and Doug, the Sales Manager was reasonable with respect to negotiating a deal that was fair for both parties. The overall experience was low stress and pleasant with respect to other dealerships I have visited. I would highly recommend Stoneham Ford to anyone looking to purchase a new or used vehicle. More
by djburke
Employees Worked With
Jeff Towne, Doug Prentice
November 16, 2009
Vinny was extremly friendly and efficient. WE were always Vinny was extremly friendly and efficient. WE were always seen in a timley manner. It was a pleasant experience which I expected to be more Vinny was extremly friendly and efficient. WE were always seen in a timley manner. It was a pleasant experience which I expected to be more complicated. The pricing was fair and my brand new vehicle arrived before I knew it. My edge is a great car, and rides like a dream. I would definately recommend Stoneham Ford to all my friends. Thank You More
by cdonovan
Employees Worked With
Vinny Mogauro, Vinny Mogauro
November 09, 2009
Purchased a brand new truck. I was immediately helped. Sales associate did not try to upsell and he did not play any waiting games. I was given fair trade in value for my vehicle based on NADA and curren Sales associate did not try to upsell and he did not play any waiting games. I was given fair trade in value for my vehicle based on NADA and current market conditions. I was able to drive vehicle without sales associate so I could talk things over with wife. All associates are customer service orientated.... A no nonsense dealership!! More
by dmrudy
Employees Worked With
2
October 31, 2009
My experience at Stoneham Ford was the best vehicle buying experience I have ever had. I walked in and was immediately treated with respect. There were no sales tactics, no pressure and a very easy g buying experience I have ever had. I walked in and was immediately treated with respect. There were no sales tactics, no pressure and a very easy going conversation. Chris Rivest is very professional and courteous. I didn't even have to haggle over my trade in, the agreement of the price was mutual. John M. from financing was also very nice to talk to about my financial options. I would definitely recommend Stoneham Ford anytime. I am happy with my 2010 Ford Escape and I love everything about it. Respectfully Submitted: Mary M. Harmon More
by Maryma
Employees Worked With
Chris Rivest and John M., Chris Rivest
