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Stoneham Ford

Stoneham, MA

4.6
298 Reviews
When you want a Massachusetts Ford dealership that goes the extra mile to deliver the best value and customer service, you want Stoneham Ford. Our Massachusetts Ford dealership has served generations of Ford owners from our location at 211 Main Street in Stoneham, MA, with a friendly environment and a wide selection of new and used Ford models, including a large selection of commercial trucks. Stoneham Ford is the largest out of the four dealerships of the Melkonian Auto Group, which also includes Watertown Ford, Ford of Londonderry and North Reading Subaru. At Stoneham Ford we specialize in commercial vehicles such as Super Duty trucks, Transit vans, and all type of trucks that a company or professional like yourself may need based on Ford’s technology. Our top performing Fleet Sales Department has proudly kept us in the top 10 dealerships in the U.S.A. for commercial vehicles and new Transit van sales. Our Stoneham Truck Equipment center in Billerica, MA, is our truck and van prep center with partially vertical integration. From a dump and utility body to a grain or landscaping, our truck upfitting company will significantly deliver you a truck way faster than any other company in Massachusetts. Nonetheless, located at the same address in Stoneham, you will find a great selection of new and pre-owned Ford passenger SUVs and trucks such as the legendary F-150. Our retail sales department is specialized and well trained on the latest Ford technology, which among others includes the full spectrum of electric vehicles such as the Mustang Mach-E and the F-150 Lightning. In both our retail and fleet sales departments, we value your time, while our aim is to offer the best buying experience on top of providing you with the best possible deal in the market. If the vehicle you are looking for is hard to find, we would be excited to build it and order it for you, by assigning the right expert salesperson to assist you. Our Ford Service, Parts and Quick Lane departments are all located at 185 Main Street in Stoneham. They are open Monday – Friday, while Quick Lane can also assist you with minor service repairs on Saturdays as well. Located just minutes from Boston, I-93, and Route 128 at 211 Main Street (Route 28) in Stoneham, MA. It doesn’t matter if you’re from Saugus, Salem, Danvers, Swampscott, Lynnfield, Peabody, Beverly, Medford or Marblehead, Stoneham Ford has the vehicle you want for the best deal around.
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211 Main Street

Stoneham, MA

02180

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Showing 298 reviews

October 03, 2025

Excellent service! Fast in and out. Great people and good explanation of all issues found during inspection! More

by mikemal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Deflumeri
Oct 03, 2025 -

Stoneham Ford responded

Thank you for choosing Stoneham Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 02, 2025

They took me in time. Showed me my options for new tires. Did an oil change and new tires in a very short time. More

by PAPADO711
Recommend Dealer
Yes
Oct 02, 2025 -

Stoneham Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Stoneham Ford. We look forward to having you as one of our valued customers for many more years to come!

October 01, 2025

Love the quickie lane. Been to two other Ford dealers in this area with a two hour wait for oil change. No thanks, I’ll be back. More

by eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 01, 2025 -

Stoneham Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 01, 2025

Honesty counts. Loved the mechanic. I was in and out in 20 minutes. Highly recommend More

by beacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Meuse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Maguire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave O'Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2025 -

Stoneham Ford responded

Thank you for choosing Stoneham Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 01, 2025

The staff was. Friendly and courteous so far. I'm happy. I'll be back for a sticlker soon More

by Bspellman4
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Chapman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Stoneham Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Stoneham Ford.

September 30, 2025

Quick service, great update on car needs. Always pleasant, well informed staff. Missing the chocolate hand out😩 More

by bchaulk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t talk to sales
Sep 30, 2025 -

Stoneham Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Stoneham Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

September 30, 2025

Very Short wait. Easy service completed Pleasant help. No issues V V V V V More

by Dawna28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name’s noticed sorry
Sep 30, 2025 -

Stoneham Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Stoneham Ford, we look forward to having you as a valued customer for many years to come!

September 29, 2025

It was a bumpy start but the experience was over all favorable. Did good work and was very timely in communication and workmanship. More

by mposkus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig assistant service manager
Sep 29, 2025 -

Stoneham Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Stoneham Ford.

September 27, 2025

Service is fast, courteous, helpful. I go through the fast lane for my oil change and wouldn’t go anywhere else More

by CUSTDECLINEDEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fastest lane employee
Sep 27, 2025 -

Stoneham Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Stoneham Ford, we look forward to having you as a valued customer for many years to come!

September 27, 2025

I had to bring my car in for the my steering which has already been diagnosed they took a day to diagnose it then had to order parts and contact my warranty company when I went to pick it up my check engi More

by DEE.DEVINE3711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Sep 29, 2025 -

Stoneham Ford responded

Thank you, Dee, for providing this feedback. We apologize for not delivering an exceptional service experience to you. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.