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Stoneham Ford

Stoneham, MA

4.7
423 Reviews
When you want a Massachusetts Ford dealership that goes the extra mile to deliver the best value and customer service, you want Stoneham Ford. Our Massachusetts Ford dealership has served generations of Ford owners from our location at 211 Main Street in Stoneham, MA, with a friendly environment and a wide selection of new and used Ford models, including a large selection of commercial trucks. Stoneham Ford is the largest out of the four dealerships of the Melkonian Auto Group, which also includes Watertown Ford, Ford of Londonderry and North Reading Subaru. At Stoneham Ford we specialize in commercial vehicles such as Super Duty trucks, Transit vans, and all type of trucks that a company or professional like yourself may need based on Ford’s technology. Our top performing Fleet Sales Department has proudly kept us in the top 10 dealerships in the U.S.A. for commercial vehicles and new Transit van sales. Our Stoneham Truck Equipment center in Billerica, MA, is our truck and van prep center with partially vertical integration. From a dump and utility body to a grain or landscaping, our truck upfitting company will significantly deliver you a truck way faster than any other company in Massachusetts. Nonetheless, located at the same address in Stoneham, you will find a great selection of new and pre-owned Ford passenger SUVs and trucks such as the legendary F-150. Our retail sales department is specialized and well trained on the latest Ford technology, which among others includes the full spectrum of electric vehicles such as the Mustang Mach-E and the F-150 Lightning. In both our retail and fleet sales departments, we value your time, while our aim is to offer the best buying experience on top of providing you with the best possible deal in the market. If the vehicle you are looking for is hard to find, we would be excited to build it and order it for you, by assigning the right expert salesperson to assist you. Our Ford Service, Parts and Quick Lane departments are all located at 185 Main Street in Stoneham. They are open Monday – Friday, while Quick Lane can also assist you with minor service repairs on Saturdays as well. Located just minutes from Boston, I-93, and Route 128 at 211 Main Street (Route 28) in Stoneham, MA. It doesn’t matter if you’re from Saugus, Salem, Danvers, Swampscott, Lynnfield, Peabody, Beverly, Medford or Marblehead, Stoneham Ford has the vehicle you want for the best deal around.
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211 Main Street

Stoneham, MA

02180

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Showing 423 reviews

May 07, 2026

Excellent Everyone was very detailed And was effectively doing the work finished sooner than promised More

by mikemal
Recommend Dealer
Yes
Employees Worked With
Check in and mechanic
May 08, 2026 -

Stoneham Ford responded

It’s fantastic to hear our team’s attention to detail and efficiency let us complete your Ford service ahead of schedule. Thank you for trusting our service department with your vehicle.

May 07, 2026

Great. Fast I did not have any issues after I got the vehicle back to me More

by joepride2030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave O'Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2026 -

Stoneham Ford responded

It’s great to know your Ford F-350 was back to you promptly and that it’s running smoothly. Thank you for trusting us with your service needs. We look forward to assisting you again.

May 06, 2026

I arrived at Stoneham Ford “fast lane” on Tuesday, May 5,2026 at approximately 10AM My vehicle was taken within 30 minutes for an oil change. The mechanic’s name was Nick. He was pleasant, friendly, and p More

by jc398016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Williams fast lanes manager. Nick the Mechanic.
May 06, 2026 -

Stoneham Ford responded

Thank you for bringing your Cadillac CTS by our fast lane for an oil change. We’re glad the technician completed your service promptly, topped off fluids, set tire pressure, and walked you through the inspection findings. It’s rewarding to know our team’s friendly professionalism and owner greetings keep your family returning; we look forward to serving you again.

May 02, 2026

I've bought three cars there and I,m very pleased with the service and the quality of the workmanship. More

by PBROCHON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2026 -

Stoneham Ford responded

It’s rewarding to welcome you back for your third purchase and to know you appreciate our workmanship. We’re delighted the service on your Ford Fusion met your expectations. Chris will be happy to hear how pleased you are and we look forward to assisting you again.

May 02, 2026

I found Joe in the service dept to be sarcastic, short and less than helpful. This visit was the worst. It is sad because i did have great service here in the past. I will not be back. More

by briancoates8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
May 07, 2026 -

Stoneham Ford responded

Thank you for your review, Brian. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 01, 2026

It is a nice dealership with big bays for large trucks and SUVs. The employees are all very nice and respectful. They are all knowledgeable and do their jobs well. They keep you updated as they work on yo More

by MEDS03
Recommend Dealer
Yes
May 01, 2026 -

Stoneham Ford responded

It’s great to hear our spacious service bays suited your Ford’s needs. Our team takes pride in keeping you informed throughout the process and providing clear upfront estimates. We appreciate your feedback and look forward to helping you again.

April 30, 2026

Great service, polite people and love my car I'm so happy I chose Stoneham Ford More

by DONNAFAVORAT14
Recommend Dealer
Yes
Employees Worked With
Kevin Clark
Apr 30, 2026 -

Stoneham Ford responded

We’re delighted to hear you received polite, attentive service on your Lincoln Corsair. It’s wonderful to know you’re enjoying your car. We look forward to assisting you again whenever you need us.

April 30, 2026

There was a problem with my air bag deploying for no reason. The truck was parked, no impact, when we went to get the truck the drivers side air bag was deployed. NO HELP whatsoever from service writer… More

by TIBUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
May 04, 2026 -

Stoneham Ford responded

We're sorry that you didn't have a completely satisfying experience. If you don't mind reaching out to us directly, we'd love the opportunity to learn more and address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 29, 2026

I had the pleasure of working with Bryan and Anthony no pressure excellent thank you More

by Jgfitz789
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Meuse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony?
Apr 29, 2026 -

Stoneham Ford responded

We’re delighted Bryan offered a no-pressure experience. Enjoy your used Ford Transit Connect and thank you for sharing your feedback.

April 28, 2026

Great service all around. Used overnight drop box, called early morning same day repairs. Exceptional More

by PGIELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Apr 28, 2026 -

Stoneham Ford responded

Thank you for mentioning our overnight drop box and same-day repair updates. It’s great to hear your Ford F-150 was ready after a quick morning call. Thanks for letting us know how we did.