Stoneham Ford

UPDATE: I did speak to Steve, their service manager, to provide feedback and received a better experience chatting with him. I've never had a worse experience as a customer... I purchased an OEM dash ca provide feedback and received a better experience chatting with him. I've never had a worse experience as a customer... I purchased an OEM dash cam for my Mustang Mach-E, and unfortunately, made the mistake of selecting Stoneham Ford service to install (they were the closest with availability). I had paid for the installation with the parts, so I was stuck with them. Terrible experience with Jean (the person who answered the call), who after treating me like a child said "This IS the kind of service we offer." Then transferred me to their "Service Advisor," Mike who didn't know how long it would take to install a dash cam... and couldn't advise me for the life of him and instead snapped at me instead of helping me, wanting to just get me off the phone. TERRIBLE experience. Absolutely unprofessional. I couldn't talk to their supervisor since they claimed that their supervisor is out for the day... More

whenever my 2020 ford expedition needs service, which is seldom, stoneham ford is always ready to take care of my car seldom, stoneham ford is always ready to take care of my car More

Great dealership. Billy Pollark was my salesman along with Chris Santarpio. I could not have asked for a better deal and terrific customer service. Chris on two occasi Billy Pollark was my salesman along with Chris Santarpio. I could not have asked for a better deal and terrific customer service. Chris on two occasions sat with me and reviewed every aspect of the car in detail and even told me to call him anytime if I ever had any questions. I also want to thank George Benn for giving. Me a good deal on the tire and wheel coverage. Please visit Stoneham Ford if you are looking for a great deal . I bought a new Ford Explorer and just love it. Thanks you Billy, Chris and George for a job well done . I am now a customer for life thanks to them. Larry Mulrey More

The most efficient and pleasant buying experience ever for me. Please ask for Brian McCarthy should you visit. He was the consummate professional and took care of me throughout this process. I couldn’t be for me. Please ask for Brian McCarthy should you visit. He was the consummate professional and took care of me throughout this process. I couldn’t be happy with this whole dealership experience. Sadly this is not the case with other dealers I have dealt with. More

I have purchased several vehicles and only bring my vehicles for service at Stoneham Ford. They employees are friendly, accommodating and professional! vehicles for service at Stoneham Ford. They employees are friendly, accommodating and professional! More

Bill Pollack is an excellent salesman. Great to deal with and great at his job. Great to deal with and great at his job. More

OUR FAMILY HAS USED YOUR QUICK LUBE SERVICE FOR MANY YEARS, IT IS SIMPLY THE BEST. I NOW OWN A DODGE 1500 BUT I STILL COME TO YOU FOR MY SERVICING. GREAT PEOPLE AND GREAT WORKMANSHIP. YEARS, IT IS SIMPLY THE BEST. I NOW OWN A DODGE 1500 BUT I STILL COME TO YOU FOR MY SERVICING. GREAT PEOPLE AND GREAT WORKMANSHIP. More

Very pleasant and a pleasure to do business with Dave is a blast to talk with a blast to talk with More

Stoneham Ford is the best from the ownership to the service staff. With 3 new car purchases along with many service visits through Stoneham Ford I won't go anywhere else. service staff. With 3 new car purchases along with many service visits through Stoneham Ford I won't go anywhere else. More

Service dept was Courteous and kept us informaed about progress was a quick turn around progress was a quick turn around More