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Stoneham Ford

Stoneham, MA

4.7
397 Reviews
When you want a Massachusetts Ford dealership that goes the extra mile to deliver the best value and customer service, you want Stoneham Ford. Our Massachusetts Ford dealership has served generations of Ford owners from our location at 211 Main Street in Stoneham, MA, with a friendly environment and a wide selection of new and used Ford models, including a large selection of commercial trucks. Stoneham Ford is the largest out of the four dealerships of the Melkonian Auto Group, which also includes Watertown Ford, Ford of Londonderry and North Reading Subaru. At Stoneham Ford we specialize in commercial vehicles such as Super Duty trucks, Transit vans, and all type of trucks that a company or professional like yourself may need based on Ford’s technology. Our top performing Fleet Sales Department has proudly kept us in the top 10 dealerships in the U.S.A. for commercial vehicles and new Transit van sales. Our Stoneham Truck Equipment center in Billerica, MA, is our truck and van prep center with partially vertical integration. From a dump and utility body to a grain or landscaping, our truck upfitting company will significantly deliver you a truck way faster than any other company in Massachusetts. Nonetheless, located at the same address in Stoneham, you will find a great selection of new and pre-owned Ford passenger SUVs and trucks such as the legendary F-150. Our retail sales department is specialized and well trained on the latest Ford technology, which among others includes the full spectrum of electric vehicles such as the Mustang Mach-E and the F-150 Lightning. In both our retail and fleet sales departments, we value your time, while our aim is to offer the best buying experience on top of providing you with the best possible deal in the market. If the vehicle you are looking for is hard to find, we would be excited to build it and order it for you, by assigning the right expert salesperson to assist you. Our Ford Service, Parts and Quick Lane departments are all located at 185 Main Street in Stoneham. They are open Monday – Friday, while Quick Lane can also assist you with minor service repairs on Saturdays as well. Located just minutes from Boston, I-93, and Route 128 at 211 Main Street (Route 28) in Stoneham, MA. It doesn’t matter if you’re from Saugus, Salem, Danvers, Swampscott, Lynnfield, Peabody, Beverly, Medford or Marblehead, Stoneham Ford has the vehicle you want for the best deal around.
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211 Main Street

Stoneham, MA

02180

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Showing 397 reviews

December 13, 2025

Billy was great answered all my questions The van was ready when promised Nothing but professional More

by TOM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Dec 14, 2025 -

Stoneham Ford responded

Thanks for sharing about your experience with Stoneham Ford. We appreciate your business and hope to see you again soon!

December 13, 2025

Doug P and Mike are great Easy to talk with and answered all my questions No pressure sales More

by Rob Coles
Recommend Dealer
Yes
Employees Worked With
Mike in Finance
Dec 13, 2025 -

Stoneham Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Stoneham Ford!

December 13, 2025

Good communication and trying to resolve warranted issue, as well as assisting w transportation related to repairs. More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike sercice.counter
Dec 13, 2025 -

Stoneham Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Stoneham Ford, we look forward to having you as a valued customer for many years to come!

December 12, 2025

The guys at customer service were very helpful and always very polite!! It's always a pleasure to come to Stoneham Ford!!!! More

by kconley12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Clark
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I work with the guys in the fast lane
Dec 12, 2025 -

Stoneham Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 10, 2025

That they were good and did a good job . They explained to me that everything looked good. More

by JHADDOCK132
Recommend Dealer
Yes
Dec 10, 2025 -

Stoneham Ford responded

Thanks for sharing about your experience with Stoneham Ford. We appreciate your business and hope to see you again soon!

December 10, 2025

Professional, polite speedy, great coffee,knowledgeable,survey too long, no need, great dealership nice people More

by Rocc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill pollack
Dec 10, 2025 -

Stoneham Ford responded

Thank you for choosing Stoneham Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 08, 2025

Waited over an hr for “quick” lane oil change. I was second in line when I pulled in. Also had a recall on my truck (which I bought there. They said it was at least 2 -3 weeks before I could brin More

by DAN.TOCCI
Service Communication
Recommend Dealer
No
Employees Worked With
Quick lane
Dec 11, 2025 -

Stoneham Ford responded

Providing a positive experience is our top priority, and we're sorry that we failed here, Dan. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Dec 11, 2025 -

Stoneham Ford responded

Providing a positive experience is our top priority, and we're sorry that we failed here, Dan. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

December 06, 2025

Excellent responsiveness, courtesy and quality of work performed. Why do I have to write 15 words when I’m doing you a favor More

by maryfla341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Flaherty, nick in quick lane, Steve in transportation
Dec 06, 2025 -

Stoneham Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Stoneham Ford.

December 01, 2025

Brian Flaherty is very professional and knowledgeable. It was a pleasure working with him. Thanks. More

by Lana Zemel
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Flaherty
Dec 01, 2025 -

Stoneham Ford responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

November 29, 2025

Very professional and efficient. I was the first one there on a Wednesday and the quicklane manager was quick to greet me and perform my full synthetic oil change. I was there no mor More

by regolino03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 29, 2025 -

Stoneham Ford responded

Thanks for sharing about your experience with Stoneham Ford. We appreciate your business and hope to see you again soon!

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