Stoneham Ford

Top notch service I recently had a significant amount of work done (and at significant cost) on my F-150. I got top service from Rich Silvestri. He took a lot of time t I recently had a significant amount of work done (and at significant cost) on my F-150. I got top service from Rich Silvestri. He took a lot of time to understand my unique warranty terms and was able to maximize these benefits from my policy. It was clearly was an arduous task for him but he was a true advocate going the extra mile to prove coverage. He also was very helpful in explaining the best options for my situation. I had to make multiple trips to complete the work and Rich was very helpful throughout the process, even securing a loaner vehicle at the last minute. He is the best and I will continue to seek him out. More

New Lease This is my 2nd lease with Stoneham Ford both time I worked with Brian Flaherty and George Benn and both time they made it so easy, They took good c This is my 2nd lease with Stoneham Ford both time I worked with Brian Flaherty and George Benn and both time they made it so easy, They took good care of me and explained everything fully. This is my dealership. On a side note the express lane is also the best they all know what they are doing. Thank you More

Great Experience Everyone was so helpful and accommodating. It was a very good experience. I recommend them highly!! They had the car I was looking for and helped me o Everyone was so helpful and accommodating. It was a very good experience. I recommend them highly!! They had the car I was looking for and helped me out through the whole process. The price was excellent. More

New used car Purchase I previously was leasing with Stoneham Ford and as my lease was due in May of 2018. I started looking at different options to have a plan drawn out. W I previously was leasing with Stoneham Ford and as my lease was due in May of 2018. I started looking at different options to have a plan drawn out. With the assistance of Dean, George and Aram I was able to purchase a used 2015 Taurus Sho. It was a very easy transition and they all helped me right through the process. This will always be the dealership I go to. More

Ford Escape in for first service I worked with Dean Bennett in Sales to buy the car and Rich Silvestri in Service, both were a pleasure to work with, professional and responsive to ev I worked with Dean Bennett in Sales to buy the car and Rich Silvestri in Service, both were a pleasure to work with, professional and responsive to every concern I had regarding the purchase/servicing to my vehicle. I would recommend Stoneham Ford Sales and Service without reservation!!! keep up the good work!! More

Top Notch Service as always! Vehicle was in for it's first oil change which was discounted with a coupon they sent me. It was in and out in timely manner and everything was checke Vehicle was in for it's first oil change which was discounted with a coupon they sent me. It was in and out in timely manner and everything was checked and topped off. They also scanned the truck for the door keypad code which we lost and they did not charge us. We have purchased 3 vehicles in three years from Stoneham Ford and all three are serviced there. No one else touches our vehicles. More

Service visit for recall From the receptionist who scheduled the appointment for my Ford Escape door latch recall to returning the loaner car I could not have received better From the receptionist who scheduled the appointment for my Ford Escape door latch recall to returning the loaner car I could not have received better service. I've been a Ford owner for years and recently moved to the area. This is by far the best Ford dealership I have ever been to. More

Excellent Transaction Found a Ford Fusion Energi online that caught my eye. Initially it was more expensive than some other options out there. Called the dealership out of Found a Ford Fusion Energi online that caught my eye. Initially it was more expensive than some other options out there. Called the dealership out of the blue and talked with Dean. Excellent salesperson, low pressure, was able to work out the price to be competitive with other options. He even came and picked me up when the car was ready, saving a me the hassle of having to find a ride. Loving the car and will return next time I'm in the market. More

Excellent customer service My Ford Focus had a door latch recall and everything went really well! Customer service is the best! A great experience on January 26th! Thank you! My Ford Focus had a door latch recall and everything went really well! Customer service is the best! A great experience on January 26th! Thank you! More

Excellent Service Went in for an oil change. Service was fast and staff very courteous, Have never had any problems in the 20+ yeas that I've been going there Went in for an oil change. Service was fast and staff very courteous, Have never had any problems in the 20+ yeas that I've been going there More