Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
104 Reviews of Stoneham Ford - Service Center
Sort by
September 17, 2025
Stoneham Ford is very friendly and efficient. They take care of needs with the best of care. I have purchased 4 cars from them and are very satisfied. I will continue to do business with them in They take care of needs with the best of care. I have purchased 4 cars from them and are very satisfied. I will continue to do business with them in the future. More
by CHAZFISHER
Verified CustomerEmployees Worked With
Brian Flaherty
September 16, 2025
Staff is great besides one guy behind the screen. Nick is phenomenal, the other person not at all. Service is fantastic and fast. Always coming back there. Two thumbs up Nick is phenomenal, the other person not at all. Service is fantastic and fast. Always coming back there. Two thumbs up More
by GFUNITED22
Employees Worked With
Nick, Giovanni and Fabricio.
September 14, 2025
Easy to work with and professional. Would buy another vehicle from Brian Muse. Would recommend. Would buy another vehicle from Brian Muse. Would recommend. More
by JAMES@CSVENTILATION.COM
September 11, 2025
Always a pleasant experience! ! Great dealership , get me in and out fast. Would recommend to anyone ! Great dealership , get me in and out fast. Would recommend to anyone More
by Davflasch
Employees Worked With
April 28, 2025
I would never go back to Stonham Ford. My 2020 T250 van was brought in for a simple oil change. It was hard me to believe that the Transmission oil leak was not seen by the techs. They did My 2020 T250 van was brought in for a simple oil change. It was hard me to believe that the Transmission oil leak was not seen by the techs. They did some kind of upgrade to the transmission without my knowledge and permission. I brought it back after my brother's shop said to go back to STONEHAM FORD ASAP, as they were the last to service the vehicle. I got just the worst runaround ever. Was told to bring back to where I purchased. I went else were at the time because they would not order the vehicle I wanted. I have purchased 4 or 5 vehicles. Plus, a ton of parts for a resto I was doing. Was told to go to AMMCO transmission. They disparaged and bad mouth any Ford dealer that was nearby. Was told that the drive train was still under warranty, yet it cost me $1000.00 out of my pocket at AMMCO of Wilmington ma. Very poor service and attitudes. The new guard is nowhere close to the old guard. STEVE WALLACE More
by 13steve13
Employees Worked With
quick lube and service
August 01, 2023
Used online service to book appointment at the Quick Lane. Truck was worked on in a timely manner and at the scheduled appointment time. Service personnel were very nice and informative. Only disappoint Lane. Truck was worked on in a timely manner and at the scheduled appointment time. Service personnel were very nice and informative. Only disappointment was that they could not do the tire rotation on my F350 due to the long bed on it. Truck was too long for the lift necessary to do the tire rotation. More
by jeffC
Employees Worked With
don't recall
July 25, 2023
Stoneham Ford was easy to deal with and worked hard to try and solve a very complicated issue. They tried multiple different things and worked fast. I would definitely return. try and solve a very complicated issue. They tried multiple different things and worked fast. I would definitely return. More
by Jdip94
Employees Worked With
Rich
