104 Reviews of Stoneham Ford - Service Center
UPDATE: I did speak to Steve, their service manager, to provide feedback and received a better experience chatting with him. I've never had a worse experience as a customer... I purchased an OEM dash ca provide feedback and received a better experience chatting with him. I've never had a worse experience as a customer... I purchased an OEM dash cam for my Mustang Mach-E, and unfortunately, made the mistake of selecting Stoneham Ford service to install (they were the closest with availability). I had paid for the installation with the parts, so I was stuck with them. Terrible experience with Jean (the person who answered the call), who after treating me like a child said "This IS the kind of service we offer." Then transferred me to their "Service Advisor," Mike who didn't know how long it would take to install a dash cam... and couldn't advise me for the life of him and instead snapped at me instead of helping me, wanting to just get me off the phone. TERRIBLE experience. Absolutely unprofessional. I couldn't talk to their supervisor since they claimed that their supervisor is out for the day... More
I have purchased several vehicles and only bring my vehicles for service at Stoneham Ford. They employees are friendly, accommodating and professional! vehicles for service at Stoneham Ford. They employees are friendly, accommodating and professional! More
OUR FAMILY HAS USED YOUR QUICK LUBE SERVICE FOR MANY YEARS, IT IS SIMPLY THE BEST. I NOW OWN A DODGE 1500 BUT I STILL COME TO YOU FOR MY SERVICING. GREAT PEOPLE AND GREAT WORKMANSHIP. YEARS, IT IS SIMPLY THE BEST. I NOW OWN A DODGE 1500 BUT I STILL COME TO YOU FOR MY SERVICING. GREAT PEOPLE AND GREAT WORKMANSHIP. More
Stoneham Ford is the best from the ownership to the service staff. With 3 new car purchases along with many service visits through Stoneham Ford I won't go anywhere else. service staff. With 3 new car purchases along with many service visits through Stoneham Ford I won't go anywhere else. More
Always great service. Highly recommend . If there are issues that they uncover when doing an oil change, they will recommend a reasonable fix. Highly recommend . If there are issues that they uncover when doing an oil change, they will recommend a reasonable fix. More
Stoneham Ford always provides top rate service. From the friendliness of the service writers to the quality of work by their technicians it makes perfect sense to use them for your repairs. From the friendliness of the service writers to the quality of work by their technicians it makes perfect sense to use them for your repairs. More