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Streetside Classics - Phoenix

Mesa, AZ

4.8
270 Reviews

614 E Auto Center Dr Suite 101

Mesa, AZ

85204

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270 Reviews of Streetside Classics - Phoenix

January 04, 2019

EASY, SAFE, FAIR WAY TO SELL COLLECTOR CAR BY FAR THE BEST WAY TO SELL YOUR COLLECTOR CAR. THET TAKE PHOTOS, VIDEO, STORE AND PROMOTE YOUR VEHICLE AND THEN CALL YOU WHEN IT SELLS, . CHECK THEM More

by gmguy4ever,bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Ramirez, Pam Contes, Hutch Becker, Sara Nevels
January 02, 2019

All Good, but The experience was all good. Top notch facilities and knowledgeable folks. No pressure sales and easy process through to receiving plates in the mai More

by bkb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Contes
December 29, 2018

Awful customer service Robin is overrated. After they got my money, they didn't care. Customer service was awful. First car I bought didn't make it 20 miles home. It broke d More

by Norder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robin Lane
Jan 10, 2019 -

Streetside Classics - Phoenix responded

Norder, I’m sorry to hear you didn’t enjoy your experience with us. However, not one person in this showroom ever stops caring about our buyers or consignors. From the moment we meet, our buyers and consignors are part of the Streetside Classics family forever. We understand that your first experience was unique and we made things right when we realized what was wrong, which is why I believe you came back to see us again. We will always try to make things right. Your second experience required additional time and patience due to emissions, which is not a unique experience. But we apologized for the delay and any misunderstandings, and did our best to communicate more effectively in order to clear up confusion. We were straight-forward and transparent, and made sure the car you received was safe and operable. Emission repairs can take time and we’re at the mercy of the mechanic and ADEQ. But we’ve learned from this experience and going forward, we will do better to communicate to all future buyers if a delay is anticipated. Thank you. Sara Nevels, Office Manager – PHX.

November 28, 2018

Vehicle Consignment Client Consigned (2) Vehicles. Reviewed vehicle condition and all information with Sales Rep. Reviewed Terms and signed agreement. We were treated with resp More

by Cruiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalas, Robin Lane, Pam Contes, Hutch Becker
November 21, 2018

Drive by We are from Ohio and wanted to see the showroom... but alas they’re closed on Mondays. Fortunately for us Hutch was working because he still let us pe More

by ZarzanoOhio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hutch Becker
November 11, 2018

Lies I was told to get a sale by 3 salespersons at ssc I’m writing again just to warn anybody going through these people. They seem professional and honest but the salespeople at streetside classics will t More

by Swindled buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember names accept Pam who lied to me about the auto tranny she was shifting. Manual valve body? Yes she said. No. There’s 1 and there were more by all who I worked with, Dallas Ramirez, Pam Contes, Hutch Becker
November 01, 2018

Horrible Terrible. I think I was lied to since day one. Purchased a Land Cruiser that was told it was in top notch ready to go rebuilt engine and everything. I More

by 80Np
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hutch Becker
Nov 10, 2018 -

Streetside Classics - Phoenix responded

Dear Nicolas, It’s unfortunate to hear you did not enjoy your experience with Streetside Classics. We appreciate any and all feedback, and have reviewed your concerns. I’d like to clarify a few facts. We are aware that you drove your Land Cruiser for an extended distance prior to bringing these issues to our attention, therefore it is difficult to determine the origin of the issues. We make sure our descriptions are detailed, accurate and we educate customers as much as possible before accepting a consignment or finalizing a sale with a buyer. We do not lie or withhold information. As a reminder, you agreed to accept this vehicle “AS/IS” and without warranty. We encourage all customers to get an unbiased, third-party PPI, especially if they are out of state. Your PPI was completed by an independent company, who we do not have any direct connection to. Therefore, we do not have any control or influence over the results of your PPI. We refer their services to customers who ask us for referrals, but your experience with them is separate from us. Please contact us directly with any further questions or concerns.

October 27, 2018

Easy Peasy..................... From the time I inquired about utilizing PHX StreetsideClassic consignment, I was pleasantly surprised. ABSOLUTELY no pressure to have them sell you c More

by SkinAngel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Ramirez, Hutch Becker, Sara Nevels
Nov 10, 2018 -

Streetside Classics - Phoenix responded

Hi SkinAngel, Thank you so much for sharing your experience! As the nation’s trusted consignment dealer, Streetside Classics strives for all customers to have the same experience that you had in our Phoenix location. Our goal is make the whole process as smooth and easy as possible, and a sale date within 90 days. I'm so happy we were able to accomplish that for you! Come see us again soon! Sara Nevels Office Manager - Phoenix Showroom

October 06, 2018

Sold our 1951 Ford truck Sarah Nevels shined as a get it done paperwork gal. Dallas Ramirez was professional and helped us throughout the process and got me what I was asking More

by Got cars?
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dallas Ramirez, Hutch Becker, Sara Nevels
Nov 10, 2018 -

Streetside Classics - Phoenix responded

Hi Got Cars?, I especially thank you for your positive review and kind words, as does the entire team! To hear you use a word you don't typically use to describe your car buying/selling experience is a true honor! Thank you for allowing us the opportunity to sell your truck and for trusting me to get everything handled with the title. Our team here at Streetside Classics Phoenix always tries to go above and beyond for our customers, so it's great to hear that feedback. When the times comes, we'll be here to sell your next one! And if you're ever in town, definitely come see us. It would be great to meet you in person! Thanks again! Sara Nevels Office Manager - Phoenix Showroom

October 04, 2018

Passing on our '54 Chevy Bel Air We decided it was time to pass on caring for our 1954 Chevrolet Bel Air to new owners. We researched options for how to best market our car and decid More

by John B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Ramirez, Robin Lane, Pam Contes, Sara Nevels
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