Stuart Powell Ford Mazda

Not worth the drive My husband and I were pretty disappointed with this Ford dealer. I asked for the car to be cleaned before we got there as we drove 2.5 hours to get t My husband and I were pretty disappointed with this Ford dealer. I asked for the car to be cleaned before we got there as we drove 2.5 hours to get there and it wasn't. The sales rep added $2k onto the price and offered us $5k less than what our vehicle was worth on KBB. Not to mention their car was over the price on KBB so they should have offered us more for ours. It was a total waste of time and we are quite insulted. On the plus side- Mr Powell was sweet, the sales rep was kind, and there was a kid room. However, we will not be returning here. They did not make our 2.5 hour trip worth it. We had a Brand New 2016 Edge Titanium with 8 miles with the rebates offered to us yesterday down in Franklin, Ky at the same price* they offered this 2015 Edge with 33k miles on it to us. Complete waste of time. More

Fantastic attention to customer satisfaction. Patti and her crew really know how to take care of you. I could use more words, but all of them would say the same thing, they are great in every way! They cer her crew really know how to take care of you. I could use more words, but all of them would say the same thing, they are great in every way! They certainly are outstanding among car dealerships. More

HAVE DEALT WITH THIS DEALERSHIP / MR. POWELL FOR OVER 23 HAVE DEALT WITH THIS DEALERSHIP / MR. POWELL FOR OVER 23 YEARS AND SIX VEHICLES AND HAVE NEVER HAD ANYTHING LESS THAN AN "EXCELLENT" EXPERIENCE. BEGA HAVE DEALT WITH THIS DEALERSHIP / MR. POWELL FOR OVER 23 YEARS AND SIX VEHICLES AND HAVE NEVER HAD ANYTHING LESS THAN AN "EXCELLENT" EXPERIENCE. BEGAN AND STAYED WITH THE "FORD FAMILY" (WITH ONE EXCEPTION)PRIMARILY BECAUSE OF THIS DEALERSHIP AND THE FOLKS THAT WORK THERE. VERY PLEASED, ALWAYS HAVE BEEN AND ANTICIPATE I ALWAYS WILL . FROM SALES-TO-SERVICE , FRONT DESK-TO-BODY SHOP , HAVE CONSISTENTLY BEEN HONEST, FRIENDLY,PATIENT AND ACCOMMODATING. HIGHLY RECOMMENDED ! More

Stuart Powell Ford is the best dealership at which I have bought and serviced my car. The employees treat you as if they were trying to fix their own car! I never go to other dealers as I am very happy wi bought and serviced my car. The employees treat you as if they were trying to fix their own car! I never go to other dealers as I am very happy with the service I get there, their prices and the quality of the work done. Keep up the good work! More