Stykemain Buick GMC

These guys found the used truck I have been searching. I brought my grocery list to Dean and the team at Stykemain and they were able to find an extended-cab with 6.5 foot bed truck in pristine condition. I brought my grocery list to Dean and the team at Stykemain and they were able to find an extended-cab with 6.5 foot bed truck in pristine condition. I'm very happy with the entire experience. More

Great experience Had a great experience buying a car that I love st a reasonable price. Dean was amazing to work with. I would recommend Him to anyone thinking of purc Had a great experience buying a car that I love st a reasonable price. Dean was amazing to work with. I would recommend Him to anyone thinking of purchasing a vehicle. He will make it happen. More

Broken promises These guys are your best friend until you drive off the lot, when suddenly they have zero recollection of promises made. Bought a used truck which the These guys are your best friend until you drive off the lot, when suddenly they have zero recollection of promises made. Bought a used truck which they delivered to our home as there was some maintenance being completed at time of purchase. When we received our car it came with one set of keys. I called Ethan the sales manager and owners son and he stated he would happily have another set cut for us and to just swing in sometime. Amazingly anytime we swung in, which wasn’t often since we live far from the dealership, Ethan was nowhere to be found and no one knew anything of his promises. A year later I finally was able to speak with Ethan about this and he has no memory of his promises. They must have a pretty small customer service budget in the sales department or they are simply not concerned with retaining customers. Needless to say I do not recommend this business if you appreciate a business who appreciates you. More

Broken Promises These guys are your best friend until you drive off the lot, when suddenly they have zero recollection of promises made. Bought a used truck which the These guys are your best friend until you drive off the lot, when suddenly they have zero recollection of promises made. Bought a used truck which they delivered to our home as there was some maintenance being completed at time of purchase. When we received our car it came with one set of keys. I called Ethan the sales manager and owners son and he stated he would happily have another set cut for us and to just swing in sometime. Amazingly anytime we swung in, which wasn’t often since we live far from the dealership, Ethan was nowhere to be found and no one knew anything of his promises. A year later I finally was able to speak with Ethan about this and he has no memory of his promises. They must have a pretty small customer service budget in the sales department or they are simply not concerned with retaining customers. Needless to say I do not recommend this business if you appreciate a business who appreciates you. More

Ignores Customer Dealership staff is friendly at first but completely ignore you after you purchase the vehicle. Less then a month of ownership, the car we purchased Dealership staff is friendly at first but completely ignore you after you purchase the vehicle. Less then a month of ownership, the car we purchased was making an odd noise from the engine bay and was told to bring it in for a diagnosis. Apparently, the diagnosis was ok and no faults appeared on the vehicle. 2 months later, the check engine light turns on so I take it to another local dealership in my area and they deem the car unsafe to operate and quote me a bill of almost $2500. I call Stykemain back and talk to Mike, the service manager. He seemed rather uninterested in my concern and would not even offer a free diagnosis, especially since they had already misdiagnosed the car. We have owned the car less then 3 months and put just 2000 miles on it and to have this many problematic faults is ludicrous. It's funny how one of the reviews states a Mustang failing their rigorous inspection criteria and was not put up for sale but the car we purchased (deemed unsafe to operate) was. I am very disappointed with the experience I've had here. I understand purchasing a used vehicle is always somewhat of a risk but I was fairly confident in making the purchase especially after seeing the so called inspection report that was performed and the impressive state of the dealership, but where do morals and ethics come in? Would highly recommend you look elsewhere. More

My new 2016 Chevy Trax I want to thank Jay Dachenhaus at Stykemain of Paulding, Ohio for taking the time to find me the perfect vehicle for my needs. He truly spent time w I want to thank Jay Dachenhaus at Stykemain of Paulding, Ohio for taking the time to find me the perfect vehicle for my needs. He truly spent time with me exploring my needs and what options I could use and get. I am totally happy with my new Chevy Trax. Yours, truly, Mrs. Rosanne Font More

2013 CADILLAC SRX Got a 2013 CADILLAC SRX LAST WEEK FROM THEM. THE DEAL WAS GREAT. ALL WENT GOOD. WHEN WE GOT HOME FOUND THAT THE ANTENNA WAS BROKEN. CALL THEM AND THEY Got a 2013 CADILLAC SRX LAST WEEK FROM THEM. THE DEAL WAS GREAT. ALL WENT GOOD. WHEN WE GOT HOME FOUND THAT THE ANTENNA WAS BROKEN. CALL THEM AND THEY TOLD ME THAT THEY WOULD REPAIR AT NO COST. WENT BACK GOT A GREAT REPAIR. GOOD SERVICE. THANKS More

Shady salesperson Purchased a used avalanche. I pointed out very loose steering and the windshield was cracked all the way across. Salesperson told me to wait a month a Purchased a used avalanche. I pointed out very loose steering and the windshield was cracked all the way across. Salesperson told me to wait a month and turn the windshield into my insurance so they'd pay for it. The steering would get checked out by the dealer for a one hundred dollar deposit. In essence I had to pay their dealership to make sure a truck they were trying to sell was safe to do so. In two months of ownership I've spent half of what the truck cost on repairs. Now I find out the fuel pump is bad. I've e mailed Jim stykeman about these issues and never heard back from him. I guess this is what they consider quality customer service. More

worst dealer ever Bought a used truck. It was broke the day I took it home. took it back 5 times dealer refused to help until 5th time. The help offered was moRe expens Bought a used truck. It was broke the day I took it home. took it back 5 times dealer refused to help until 5th time. The help offered was moRe expensive than paying someone else full price. More