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Stykemain Chevrolet - Service Center

Paulding, OH

4.7
589 Reviews
Call Service Center (419) 399-2071

589 Reviews of Stykemain Chevrolet - Service Center

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September 11, 2024

Brock worked great with us to get the issue resolved and fixed. He showed good faith More

by k22bleke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Stoller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 10, 2024

The visit fixed the problem with a minimum wait time. Explanation was easy to understand. More

by Rebecca Suvar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Stykemain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Stoller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Okuly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Kesler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 06, 2024

Great customer service Friendly staff Always feel welcome. Best car dealer Always will be my number one choice. More

by annetthemenway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Stoller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 05, 2024

Efficient process from start to finish. Answered all my questions and gave me a fair deal on trade and price on new vehicle. More

by MurseApk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Stoller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 31, 2024

They seemed to do good work, and very friendly. It took an hour and 50 minutes to get an oil change, tire rotation (which I didn't ask for), and washed. I thought that was quite excessive! This w More

by kadesch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Stoller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 29, 2024

Terrible! Took a month to finish job. Also vehicle came in with working tpms and then it was broke when i picked up. Refused to make it right More

by aarondunbar1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Natalie Foltz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Stykemain Chevrolet responded

Aaron, thank you for your review although we feel that it is completely unwarranted. Firstly, the vehicle was dropped off the weekend of 08/02/24 due to it not being drivable, it was not scheduled for repairs, in that situation, dropped vehicles are worked in as techs get time after finishing scheduled repairs. Your vehicle was brought into the shop on 08/16/2024 to begin repairs. After tear down, your insurance company had to come out and inspect for further damage, which may delay the repair process by a couple more days. Secondly, before we start jobs on GM vehicles we do a pre scan to check for any existing stored codes before beginning repairs. During the pre scan performed on 08/16/2024 it showed that all 4 tire pressure monitor sensors were low voltage, meaning the batteries were low, which happens over time. You were emailed the pre scan on 08/27/2024 to view and keep for your records. When you called in to inform us of the issue you were offered to schedule with the service department to have the issue diagnosed, if the sensor not working was part of the accident it would be sent to insurance for review and replaced at no cost to you. But, as a disclaimer, we do mention that if it is determined to not be part of the accident the cost of repairs would be your responsibility. We do appreciate your business and we are truly sorry you feel this way about our dealership. We take pride in customer satisfaction and it is never our intent to have customers leave unhappy. If you have any other concerns please contact us at 419-399-2071.

August 27, 2024

Very disappointed in the warranty service and the service in general , my truck never got fixed right More

by david123r42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brock Stoller
1.0
This rating includes all reviews, with more weight given to recent reviews.
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August 22, 2024

I had a very pleasant experience with this dealership. Everybody was friendly and helpful! I wish it was a little closer to home about an hour and a half away. More

by deanlmason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Kesler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 21, 2024

Awesome service right from the first call until I picked up the vehicle. Staff were all friendly and kept me informed. Couldn’t ask for better service. More

by sherylnusbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Stykemain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Stoller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Okuly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Kesler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 13, 2024

The easiest, most pleasant car dealership we have ever experienced! No pressure sales. Wonderful people. More

by seagrovesally
Recommend Dealer
Yes
Employees Worked With
Brock Stoller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad (Bubba) Davis
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