Jesse Renollet

Everyone here is amazing! I wouldn't buy a car from anywhere else! I've never had a less than 5-star encounter with this dealership! I wouldn't buy a car from anywhere else! I've never had a less than 5-star encounter with this dealership! More

by BDACHENHAUS Verified Customer Verified Customer

Print

Jay is the BEST! !!! He explained everything very well. Love it that he jokes around with you!! I trust him completely, he is the best around! !!! He explained everything very well. Love it that he jokes around with you!! I trust him completely, he is the best around! More

by Cheryl Verified Customer Verified Customer

Print

They do their best to do a professional job in a timely manner. Waiting on parts no fault to the dealership they do their best. manner. Waiting on parts no fault to the dealership they do their best. More

by schlatterguss Verified Customer Verified Customer

Print

I always speak out one salesman. He is the only person that knows what I need He is the only person that knows what I need More

by trucker1458791 Verified Customer Verified Customer

Print

Stykemain was great to work with, completed the truck purchase from start to finish via text, email, and phone… quick, efficient, and true to their word! purchase from start to finish via text, email, and phone… quick, efficient, and true to their word! More

by ILhusker Verified Customer Verified Customer

Print

Great experience from ordering to signing the Papp. Super friendly and willing to work with you. Plan on going back for my next truck. Super friendly and willing to work with you. Plan on going back for my next truck. More

by Jenny Verified Customer Verified Customer

Print

Dealership: Stykemain Chevrolet – Paulding, OH Individuals involved: • Jesse Renollet – Sales Manager (claimed to be General Manager) • Brad Davis – Salesperson • Jim Stykemain – Owner T OH Individuals involved: • Jesse Renollet – Sales Manager (claimed to be General Manager) • Brad Davis – Salesperson • Jim Stykemain – Owner Today we drove two and a half hours to Paulding, Ohio to look at a 2022 Ram 2500 diesel. I contacted the salesperson (Brad Davis) when the dealership opened and was upfront that we would want to negotiate in person. He was friendly, responsive, and professional throughout. When we arrived, the truck started and we were allowed to test drive it. Less than one mile into the drive, the truck lost power and began throwing warning messages. We were forced to pull over just off a busy highway in actual -10°F temperatures (not wind chill) with traffic flying by. The truck would not restart, and we were left sitting on the roadside with our hazards on in dangerous conditions. We attempted to contact the salesperson several times with no answer. We eventually reached the receptionist, who tried to transfer us to service, but no one answered. We explained that we were stranded, unsafe, and could literally see the dealership from where we were sitting. After some time, the salesperson and a service employee arrived and brought us back. The truck ultimately had to be towed back to the dealership. They suggested the diesel fuel may have gelled due to low fuel, which is plausible. Despite this, we were still willing to move forward with the purchase if the dealership was willing to work with us given the circumstances. That’s when the attitude from management became the real problem. I approached the sales manager, Jesse Renollet, respectfully to discuss whether there might be any flexibility on price given that we had just been stranded in dangerous conditions after driving five hours round trip. His response was cold and dismissive: “The price is the price.” No apology. No concern for safety. No acknowledgment of the situation. When I asked if the general manager was available, he said he was the general manager. I then asked about speaking with the owner. He asked, “Would you like to speak with him?” When I said yes, he turned as if he was going to call, then turned back with a sarcastic smirk and said, “Oh, I forgot, he’s on his way to Florida.” The interaction was condescending, dismissive, and unprofessional. To be clear, our salesperson was courteous and professional. This failure falls squarely on management. After everything that occurred, the dealership offered not a penny off the advertised price and even stated they would be raising the price the following week. Based on this experience, I strongly encourage others to read the reviews and take them seriously. This dealership does not value customer safety, customer service, or accountability. I will not return, and I will be sharing this experience publicly. More

Print

No high pressure sales tactics made for a pleasant shopping experience. Quick, precise answers to questions,great customer service from start to finish from all involved. shopping experience. Quick, precise answers to questions,great customer service from start to finish from all involved. More

by Tigermom Verified Customer Verified Customer

Print

They were very helpful of helping us be able to get the vehicle we needed! Thank you so much! vehicle we needed! Thank you so much! More

by ramirezedward1022 Verified Customer Verified Customer

Print

Everyone at Stykemain-Paulding was great to work with, especially Jay D. Thanks for making this a great career opportunity buying experience ! especially Jay D. Thanks for making this a great career opportunity buying experience ! More

by amberlynnrogers Verified Customer Verified Customer

Print