Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Subaru El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.8
257 Reviews
Call Dealership (915) 778-1444

1414 Airway Blvd

El Paso, TX

79925

Directions

By Type

Showing 257 reviews

June 15, 2024

The service was quick and customer service was excellent. The quiet room is so nice to wait in. More

by pgcookp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Gonzalez, group1auto group1auto
Report | Print
Helpful
June 14, 2024

I took my crosstrek in for annual maintenance. The waiting area was comfortable and welcoming. Excellent customer service. More

by jaypb33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Luis
Report | Print
Jun 14, 2024 -

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
June 14, 2024

Very comfortable facilities, but the most important thing is the professionalism and kindness of the staff. More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordye, Luis Breceda
Report | Print
Jun 14, 2024 -

Subaru El Paso responded

Hi David, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jun 14, 2024 -

Subaru El Paso responded

Hi David, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
June 08, 2024

If you want fast, attentive, and cordial service with zero under the table tricks, this is the place to buy. Angel Silvas is the car salesman to look for! More

by JLN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Silvas SIX stars if possible.
Report | Print
Jun 09, 2024 -

Subaru El Paso responded

Hello, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!

Helpful
June 08, 2024

I took one star off only because I told the the lane correct feature was not working and I gave them a green light to do all the maintenance they suggested. I spent close to 800.00 BUT my lane correct s More

by fabiola731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep
Report | Print
Jun 09, 2024 -

Subaru El Paso responded

Hello, thank you; we appreciate your feedback! If you'd be willing to provide more feedback, please reach out to us at (915) 995-4116 so we can assist you further.

Helpful
May 31, 2024

My buying purchase was seamless and quick. I received great service and communication from all employees I worked with. More

by Lylprz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolina Herrera - 5 stars
Report | Print
Jun 02, 2024 -

Subaru El Paso responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
May 31, 2024

Hector Roman did a great job. He fully explained everything to me and kept me informed on the status of my vehicle. More

by Army Nurse El Paso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Roman
Report | Print
Jun 02, 2024 -

Subaru El Paso responded

Hi, we're happy you found our staff to be so supportive during your experience here at Subaru El Paso. We hope you have a great day!

Helpful
May 29, 2024

First time I have ever been in this dealership and I was very impressed!! Great spacious clean place with friendly knowledgeable staff!!!! More

by Mima
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
I rate my salesman Rick Valdez a too 10!!!! He is exceptional with his professionalism and treated us with respect and patience!! If not fir him I'm sure I would have not bought the vehicle!
Report | Print
May 30, 2024 -

Subaru El Paso responded

Congratulations on your new vehicle! We're thrilled that Rick provided you with an exceptional sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

Helpful
May 29, 2024

Best customer experience ever. Jorge went above and beyond to fix my car issue as well as my transportation concerns. More

by Angel Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Estrada
Report | Print
May 30, 2024 -

Subaru El Paso responded

We're delighted to learn about your positive experience and the best assistance provided by Jorge! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 27, 2024

This dealership offers the best service! They take care of both my 2008 Tribeca and my 2020 Outback. Their senior master tech Brian is extremely knowledgeable and helpful. Highly recommend! More

by cherrylls2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Small
Report | Print
May 28, 2024 -

Subaru El Paso responded

It's great to hear that you've had such positive experiences with the dealership's service for both your Tribeca and Outback! Having a knowledgeable and helpful senior master tech like Brian makes all the difference.

Helpful
1
2
...
26