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Subaru El Paso

El Paso, TX

4.8
236 Reviews

1414 Airway Blvd

El Paso, TX

79925

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Showing 236 reviews

April 26, 2024

Service after the sale is unpredictable and not all service reps are equally trained. The best advice is to find a reliable service rep and request that person at each visit. More

by Ochdav8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Apr 26, 2024 -

Subaru El Paso responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 22, 2024

I had an excellent experience. Andre did an excellent job and made the entire process of buying a new vehicle feel easy and without pressure. More

by michaeldolan44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre
Apr 23, 2024 -

Subaru El Paso responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 21, 2024

Great customer service experience, our salesman David really helped us in getting the deal done. From start to finish. Finance was also really great when signing no pressure. Definitely recommend David D More

by Leadri10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Duarte
Apr 24, 2024 -

Subaru El Paso responded

We're delighted to hear about your positive experience with us! Our team, including David and our finance department, is dedicated to providing exceptional service from start to finish. We appreciate your recommendation and look forward to assisting you or anyone else with their automotive needs in the future.

April 20, 2024

Always great service. Very professional approach and perfect communication. Also, smart use of technology. I appreciate the offers they come up with for services that mak More

by andresleighton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Ortiz
Apr 23, 2024 -

Subaru El Paso responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 17, 2024

I was taken care of from beginning to end. I did not have to deal with any hassles and recieved the deal I was promised. This is the first time I was not aggravated purchasing a vehicle. More

by Rlayoub
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Marquez
Apr 19, 2024 -

Subaru El Paso responded

Congratulations on your new vehicle! We're thrilled to have delivered an exceptional sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

April 11, 2024

I have worked with Chris, Alex Celsi and Hector. All outstanding representatives of Subaru ElPaso More

by Noel.veronica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Marquez
Apr 13, 2024 -

Subaru El Paso responded

We're thrilled to hear that you've had such positive experiences with Chris, Alex Celsi, and Hector at Subaru El Paso! They're indeed outstanding representatives of our dealership, and we're proud to have them on our team. Thank you for choosing us!

April 11, 2024

Service was excellent. I arrived and service representative was there to greet me and took care of me. Service was completed in under an hour versus other places that have More

by goalbone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cezly Herrera
Apr 13, 2024 -

Subaru El Paso responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 11, 2024

Great experience with Subaru El Paso. All personnel are experts in customer service. Thank you More

by Noel.veronica
Recommend Dealer
Yes
Employees Worked With
Selsi, Patrick Gonzalez, Paco Ramirez
Apr 13, 2024 -

Subaru El Paso responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 08, 2024

Absolutely excellent customer service and professional maintenance with quick service and new area for customers to wait. More

by Lonewolfllc4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Apr 10, 2024 -

Subaru El Paso responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 05, 2024

Everyone was very kind throughout the entire process. Can’t wait to come back if I ever want another new car More

by jdiazh54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan
Apr 10, 2024 -

Subaru El Paso responded

We're thrilled to hear that you had a positive experience with us! Our team strives to provide excellent service, and we're glad that you felt well taken care of. Whenever you're ready for another new car or if you need anything else in the future, please don't hesitate to reach out. We look forward to welcoming you back!

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