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Subaru El Paso

El Paso, TX

4.8
589 Reviews

1414 Airway Blvd

El Paso, TX

79925

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Showing 589 reviews

April 29, 2026

Personnel are friendly and knowledgeable. Area is clean and welcoming. Love going there to get my car worked on More

by ar.caton15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joy, group1auto group1auto
April 28, 2026

The Service Manager, Lisa really cares about customer satisfaction. She will go the extra mile. A rare find in El paso, Tx More

by TMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LISA , group1auto group1auto
April 26, 2026

So good with the service,and it was super fast, happy man with a good car More

by qishengwang216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincente Hernandez, Christopher Marquez, Paul Lucero, Paco Ramirez, Kris Foster, Jesse Vasquez, group1auto group1auto
Apr 27, 2026 -

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 25, 2026

Brought my car in for service at Subaru today and was really impressed. Check‑in was quick, the staff explained everything clearly, and I received updates throughout the process. The technicians did a th More

by ttala557
Recommend Dealer
Yes
Employees Worked With
Lady
Apr 27, 2026 -

Subaru El Paso responded

Hello, we are so happy to read such a great review about Group 1 Subaru El Paso! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 22, 2026

The device was exceptional super fast we were super happy with the service and speed. More

by infantejosue76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincente Hernandez, Christopher Marquez, Paul Lucero, Paco Ramirez, Kris Foster, Jesse Vasquez, group1auto group1auto
Apr 26, 2026 -

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2026

The establishment is always so clean. The staff is very friendly and helpful, even at 7:00 in thr morning you are greeted by kind caring people. I never feel like I am out of place or in More

by AB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saloum Boucha
Apr 24, 2026 -

Subaru El Paso responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

April 08, 2026

Nicest dealership I have ever been in! Service rep was very professional and courteous. Kept me informed throughout and continued to help me as I was leaving. Dealership had a quiet room More

by johnNM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saloum ?
Apr 10, 2026 -

Subaru El Paso responded

Hello, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 03, 2026

Very good customer service,, Mr. Fred Truelove he's the best excellent he's well appreciated 👍 More

by ldxxxx62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Truelove
Apr 06, 2026 -

Subaru El Paso responded

Hi, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

March 31, 2026

Excellent customer service from the service and sales departments. They always treat you with respect and are transparent with pricing and how to do things. I hope that they continue to be like this and More

by Myriam Acosta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Chavez service, Rhuben Baca sales
Apr 04, 2026 -

Subaru El Paso responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 30, 2026

The team never disappoints and my advisor was great! He took the time and to explain stuff to me and I really appreciate that ! Also thanks for my Subie Girl shirt !!! More

by vronikavm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saloum
Apr 04, 2026 -

Subaru El Paso responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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