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Subaru El Paso
El Paso, TX
620 Reviews
Group 1 Subaru El Paso is your local source for all things Subaru. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Subaru you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Fort Bliss and Mission Valley. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 620 reviews
August 25, 2026
The entire team was very friendly and made the process of upgrading my car simple and easy. upgrading my car simple and easy. More
by hazelbushc
August 25, 2026
Loved the atmosphere, no pressure to purchase . Everyone was friendly and not in a hurry! I would recommend them to all my friends Everyone was friendly and not in a hurry! I would recommend them to all my friends More
by Voldahlfam
August 22, 2026
Always courteous, professional, and pleasant. The structure itself is beautiful and modern coffee is good and staff is always pleasant. The structure itself is beautiful and modern coffee is good and staff is always pleasant. More
by UU
Employees Worked With
August 12, 2026
The best car buying experience I’ve ever had! The staff at Subaru #1 went above and beyond to help me find my ideal car. They were incredibly understanding, empathetic, patient, and truly listene The staff at Subaru #1 went above and beyond to help me find my ideal car. They were incredibly understanding, empathetic, patient, and truly listened to my needs without making me feel pressured. I’ve been to many dealerships, but Subaru #1 is completely different. From the moment I walked in, they made me feel welcomed and treated me like family. You can tell they genuinely care about their customers and want to make sure you find the right vehicle for you. I’m so grateful for all their help and highly recommend Subaru #1 to anyone looking for a dealership where you’ll be treated with respect, kindness, and honesty. Thank you for making what can be a stressful experience feel so easy and comfortable! More
by abregotherapy
Employees Worked With
Other Employees :
Omar's (both Omar's were extremely helpful and efficient)
August 08, 2026
Why do you send a text to make an appointment when you make one you get to the dealer and they have no record of the appointment or what you're talking about make one you get to the dealer and they have no record of the appointment or what you're talking about More
by mmiller522000
Employees Worked With
August 06, 2026
Carlos Galaviz gave excellent customer service! He was courteous, knowledgeable and friendly. My vehicle was returned washed and ready for a long safe road trip. I would highly recommend El Pa He was courteous, knowledgeable and friendly. My vehicle was returned washed and ready for a long safe road trip. I would highly recommend El Paso Subaru. More
by bertharead
Employees Worked With
Carlos Galaviz
July 27, 2026
Last service visit was disappointing. Recommended urgent repairs were incorrect. Some services requested and paid for did not appear on work order and paid receipt. Recommended urgent repairs were incorrect. Some services requested and paid for did not appear on work order and paid receipt. More
by vivmom4
Employees Worked With
Abigail
July 21, 2026
I had an excellent experience thanks to Saloum. He took the time to answer all of my questions thoroughly and was incredibly helpful throughout the entire process. His professionalism, patience, an He took the time to answer all of my questions thoroughly and was incredibly helpful throughout the entire process. His professionalism, patience, and friendly attitude made a real difference. Saloum is a great representative of your team, and his manager you should know what an outstanding job he is doing. Thank you for providing such exceptional customer service! More
by Blzochoa
Employees Worked With
Saloum- service
