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Subaru El Paso

El Paso, TX

4.8
636 Reviews
Group 1 Subaru El Paso is your local source for all things Subaru. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Subaru you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Fort Bliss and Mission Valley. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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1414 Airway Blvd

El Paso, TX

79925

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Showing 636 reviews

November 10, 2026

The team at Group 1 Subaru of El Paso were very helpful in helping me with my service. Julian kept me informed every step of the process. More

by dennis.m.allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian
Nov 12, 2026 -

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 09, 2026

It is good, nice and clean building, good and polite abstention at service desk and More

by Edgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Nov 11, 2026 -

Subaru El Paso responded

Hello Edgar, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 08, 2026

Fail to follow up or let customer aware of issues and don’t seem bothered that they let me drive off when my care technically isn’t safe to drive. More

by krisbuda90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
group1auto group1auto
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2026 -

Subaru El Paso responded

Thank you for bringing your concerns to our attention. I have personally reviewed the situation and have identified an area that I would like the opportunity to address with you. I would appreciate the chance to speak with you directly to better understand your concerns and discuss bringing your vehicle back to our dealership for a follow-up inspection with our Shop Foreman. Our goal is to ensure your concerns are properly addressed and that you feel confident in the service you receive from our team. Please reach out to me at your convenience so we can discuss the next steps. I truly appreciate the opportunity to work toward a resolution. Lisa Peña Service Manager Group 1 Subaru El Paso (915) 229-1912 lisapena@Group1Auto.com

November 07, 2026

The service was excellent. It's my second time coming to Subaru and I just love the friendliness of the staff and how informative they are. Also, my service didn't take so long More

by dsloya2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julián Service department
Nov 10, 2026 -

Subaru El Paso responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 25, 2026

The team was very professional and attentive. Service was done quickly, and while I was waiting I got complementary food and beverages, which made the wait very effortless. Thank you! More

by adriana.riverarivera4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont remember the names
Oct 26, 2026 -

Subaru El Paso responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 21, 2026

I took my vehicle in for oil change and I was thoroughly impressed by the attention to detail that my vehicle was given! Very friendly and knowledgeable staff!!! Thank you Lexi for all your help!!! More

by trujillov4473
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexi
Oct 22, 2026 -

Subaru El Paso responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 18, 2026

Omar was very helpful in showing multiple models to find what we were looking for and helping us get the best deal when we found the one we liked! More

by mgsastre6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Escalóna
Oct 19, 2026 -

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 02, 2026

So far, I would give 100% satisfaction from the time I purchased my vehicle to any service I needed Saloum was great yesterday. More

by jlweathers52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salomon service advisor
Oct 11, 2026 -

Subaru El Paso responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 01, 2026

Subaru El Paso has the best service, very pleasant facility and kind staff. Thank you! More

by Chiyoen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2026 -

Subaru El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 30, 2026

Service was quick and I was taken care of. My car received a full check informing me of other maintenance service needed. More

by baezarogelio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2026 -

Subaru El Paso responded

Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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