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Subaru El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.8
428 Reviews
Call Dealership (915) 778-1444
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1414 Airway Blvd

El Paso, TX

79925

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Showing 428 reviews

July 29, 2024

Always friendly and helpful staff. JD is the best, already on our 4th car with him. More

by Ray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JD
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Jul 31, 2024 -

Subaru El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru El Paso! We hope to see you soon!

July 27, 2024

Tubby the service advisor was great. Took care of all the things I asked and provided excellent customer service. The dealership seems to be a well-oiled machine. More

by michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabby
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Jul 28, 2024 -

Subaru El Paso responded

Hi Michael, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

July 20, 2024

Beautiful waiting room. Lisa was quick and attentive. Did everything I needed. Tabitha was great too More

by adam63lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincente Hernandez
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Jul 22, 2024 -

Subaru El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru El Paso! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 18, 2024

I dealt with Angel in Service, he was friendly and professional. He kept me well informed every step. Thank you More

by borgchicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
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Jul 19, 2024 -

Subaru El Paso responded

Hello, we're happy you found our staff to be so supportive during your experience here at Subaru El Paso. We are always more than happy to assist you if anything else comes up. Take care!

July 18, 2024

What a great car buying experience this was! Carolin was awesome and took great care of me. This is my first Subaru and after this experience it probably won’t be my last. More

by joe.carrizales
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolin
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Jul 19, 2024 -

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 18, 2024

It is hard to schedule regular maintenance by internet. I could not reach anyone by phone either. I had to go to the dealership to get the 6000 mile maintenance. More

by stew5
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Eric Livingston, Angel ?
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Aug 13, 2024 -

Subaru El Paso responded

Thank you for bringing this to my attention. I apologize for the difficulties you faced while trying to schedule your 6,000-mile maintenance. It’s concerning to hear that you couldn’t reach anyone by phone and had to come to the dealership in person. I would appreciate the opportunity to address your concerns and improve our scheduling process. Please contact me directly so we can discuss this further. I look forward to speaking with you. Barbara Armendariz General Manager barmendariz@Group1Auto.com

July 14, 2024

The service is amazing. The young man who helped me went above and beyond. I'm so glad I bought my car from El Paso Subaru! More

by agalanis58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Quintana, stellar!
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Jul 15, 2024 -

Subaru El Paso responded

Hi, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Subaru El Paso

July 07, 2024

Great dealership! It’s a Great place to relax while your car is serviced! Thank you! 😊 More

by LLarkin.066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
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Jul 08, 2024 -

Subaru El Paso responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 06, 2024

Every person that I encountered in this dealership was very pleasant. The salesperson that helped me, Edgardo, went above and beyond to make sure that my experience was successful and easy. More

by sondrawatson
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edgardo Montreal San Luis
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Jul 08, 2024 -

Subaru El Paso responded

Hi, we're happy you found our staff to be so supportive during your experience here at Subaru El Paso. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 17, 2024

Very professional and knowledgeable was a great experience the people attending you like a king More

by aquinomario1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Gonzalez, group1auto group1auto
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Jun 19, 2024 -

Subaru El Paso responded

Hi, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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