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Subaru El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.8
428 Reviews
Call Dealership (915) 778-1444
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1414 Airway Blvd

El Paso, TX

79925

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Showing 428 reviews

May 29, 2024

First time I have ever been in this dealership and I was very impressed!! Great spacious clean place with friendly knowledgeable staff!!!! More

by Mima
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
I rate my salesman Rick Valdez a too 10!!!! He is exceptional with his professionalism and treated us with respect and patience!! If not fir him I'm sure I would have not bought the vehicle!
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May 30, 2024 -

Subaru El Paso responded

Congratulations on your new vehicle! We're thrilled that Rick provided you with an exceptional sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 29, 2024

Best customer experience ever. Jorge went above and beyond to fix my car issue as well as my transportation concerns. More

by Angel Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Estrada
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May 30, 2024 -

Subaru El Paso responded

We're delighted to learn about your positive experience and the best assistance provided by Jorge! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 27, 2024

This dealership offers the best service! They take care of both my 2008 Tribeca and my 2020 Outback. Their senior master tech Brian is extremely knowledgeable and helpful. Highly recommend! More

by cherrylls2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Small
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May 28, 2024 -

Subaru El Paso responded

It's great to hear that you've had such positive experiences with the dealership's service for both your Tribeca and Outback! Having a knowledgeable and helpful senior master tech like Brian makes all the difference.

May 25, 2024

The head technician, Brian, came out and discussed the plan with me. He came out, introduced himself, and was very informative. I feel comfortable knowing that people like Brian are working on my vehicle More

by Avi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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May 28, 2024 -

Subaru El Paso responded

We're delighted to learn about your positive experience and the great assistance provided by Brian! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 23, 2024

Excellent service. Easy trade in and the process went smooth and fast. Thank you very much. More

by mnc1618
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JD(sales)and Luis(financial)
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May 24, 2024 -

Subaru El Paso responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 20, 2024

Our sales rep treated us like family. Enjoyed the whole process. Thank you Rick Valdez for your help. More

by Arturovega178
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Valdez
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May 22, 2024 -

Subaru El Paso responded

We're delighted to learn about your positive experience and the great assistance provided by Rick! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 16, 2024

This is the second time I have purchased a Subaru Crosstrek ( one new and one used) at Subaru El Paso. The salespeople are informative, patient, and do not pressure like most dealerships try and do. More

by LCW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Valdez, Jesse Vasquez
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May 20, 2024 -

Subaru El Paso responded

It sounds like you've had consistently positive experiences at Subaru El Paso, especially with Rick's help in purchasing a used car for your child. It's great to hear that even your teenager was impressed! Having a dealership where you feel comfortable and not pressured makes a big difference. Thank you for choosing us!

May 16, 2024

Great customer service. They stand behind their vehicles not like other here in Hell Paso More

by Ito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
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May 16, 2024 -

Subaru El Paso responded

We're delighted to learn that your experience was great! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 14, 2024

The customer service was great and low pressure. We drove off the lot within a couple hours. More

by seamd42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar T
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May 17, 2024 -

Subaru El Paso responded

Congratulations on your new vehicle! We're thrilled to have delivered a great sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 12, 2024

The service was fast and efficient, the staff who attended to my car was courteous and attentive. More

by maridesv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Hector Roman
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May 16, 2024 -

Subaru El Paso responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

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