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Subaru El Paso

El Paso, TX

4.8
441 Reviews

1414 Airway Blvd

El Paso, TX

79925

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Showing 441 reviews

May 31, 2025

From upper management to personal, it was a great experience. Thank you I will definitely recommend the dealer ship More

by xristineh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin
Jun 03, 2025 -

Subaru El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru El Paso! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 30, 2025

Traveling cross-country and the Subaru team helped me ensure the car was ready for the trip. Grateful for their kindness and professionalism. Will come here again next time i’m in the area! More

by fntapia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Baca & Gilberto Rodriguez, group1auto group1auto
Jun 02, 2025 -

Subaru El Paso responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

May 29, 2025

Best customer service of all time. I will buy another car in the near furute. More

by Carlos M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Terrazas
May 31, 2025 -

Subaru El Paso responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 28, 2025

I cannot complain about how I was trated - having brought in my 2019 Outback due to it being affected by the battery charging issue (apparently a class action suit was won due to this issue). When they deter More

by bobf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR
May 30, 2025 -

Subaru El Paso responded

Hello, we truly value your business and thank you for bringing this to my attention. Please reach out using the information provided below—I’d like the opportunity to learn more about your experience. I look forward to speaking with you. General Manager jnegrete@Group1Auto.com

May 15, 2025

Angel the salesman was 100%. His customer service was perfect. That’s the only good thing I can say. The financial person made mistakes that changed my monthly payment at the las More

by Jschichtl1015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Angel Ochoa
May 21, 2025 -

Subaru El Paso responded

Thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Barbara Armendariz General Manager of Subaru El Paso 915-401-3222 Email: barmendariz@group1auto.com

May 09, 2025

Subaru El Paso is a wonderful place to do business. Whether car shopping or maintenance visits. The staff is courteous and capable. I'd recommend them to everyone! More

by tstewart212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
May 12, 2025 -

Subaru El Paso responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 09, 2025

Great customer service every single time, everyone at the dealership is awesome with good attitude. Abigail help me today at she was great. More

by Gusmd76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail., group1auto group1auto
May 10, 2025 -

Subaru El Paso responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 08, 2025

It is a comfortable place with wonderful, attentive people and service.They make you feel like you're at home, the atmosphere feels very healthy More

by carlosgayb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgardo Montiel, Rick Payan, group1auto group1auto
May 10, 2025 -

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 07, 2025

Trustworthy and honest business, everyone was always willing to help, I had an amazing experience. More

by Karina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan, Luis, Jorge , Jesse Vasquez, group1auto group1auto
May 09, 2025 -

Subaru El Paso responded

Hi Karina, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2025

Our dealer was very helpful in helping us with the purchase of Subaru Forester we have several family members who have Subaru. More

by Aida Osuna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Truelove
May 02, 2025 -

Aida Osuna responded

Thank you

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