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Subaru El Paso

El Paso, TX

4.8
547 Reviews

1414 Airway Blvd

El Paso, TX

79925

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Showing 547 reviews

December 08, 2025

Subaru Group 1 in El Paso, TX provides careful personalized services. We are so grateful! More

by inesanchondo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salum and Joy, group1auto group1auto
Dec 10, 2025 -

Subaru El Paso responded

Hi, thank you for your kind words. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2025

The technician listens and is knowledgeable. The work was done well and in a timely manner. More

by flygirlelp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilberto Rodríguez
Dec 07, 2025 -

Subaru El Paso responded

Hi, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 03, 2025

Hands Down, the greatest experience I’ve ever had purchasing a used vehicle. Great customer service, and top of the line vehicles to choose from. More

by Rene.Rangel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolina Herrera, group1auto group1auto
Dec 04, 2025 -

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 01, 2025

My purchase was satisfied and the salesman went out of his way to make it happen. Just only thing was my referral check hasn't arrived yet. 😕 More

by malmariousa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Reyes
November 30, 2025

Abigail took amazing care of us. The services done to my car were on a timely manner and quality is always exceptional More

by blanca_corrales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail, group1auto group1auto
Dec 02, 2025 -

Subaru El Paso responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Subaru El Paso. Please don't hesitate to reach out to us if there's anything more we can do!

November 25, 2025

Each time I come to this dealership I'm treated like royalty this Subaru dealership goes WAY above normal for me I will not go to any other Subaru dealership this place is a 10++ in my opinion. More

by Mike F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Jorge Ramirez
Nov 26, 2025 -

Subaru El Paso responded

Hi Mike, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

November 24, 2025

Subaru 1 El Paso exceeded every expectation! This is, without question, the best customer service I have ever received from any dealership. Their website makes scheduling appointments incredibly More

by kv0000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saloum Bouchaaya
Nov 25, 2025 -

Subaru El Paso responded

Hello, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

November 23, 2025

Overpriced labor work and continue to damage or loss piece to the vehicle and doesn't inform customers correctly More

by Phamtq02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
group1auto group1auto
Nov 26, 2025 -

Subaru El Paso responded

Thank you for taking the time to share your feedback and for trusting us with your repairs in the past. We’re very sorry to hear about your experience, as this is not the standard we aim to provide. Please contact me directly at the information included below so we can discuss this further and work toward a resolution. I will also be reaching out to you today to gather more details and better understand the situation. We truly appreciate your past business and the opportunity to make this right. Lisa Peña Service Director - Group 1 Subaru El Paso 915.401.3241 | lisapena@Group1Auto.com

November 20, 2025

Great service and customer service Personal are outstanding .their estimate for the service was right on time. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Nov 21, 2025 -

Subaru El Paso responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

November 17, 2025

Joey was very helpful and knowledgeable about the services. Everybody there are very courteous and very helpful. More

by rita.s.white
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Nov 18, 2025 -

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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