
Subaru El Paso
El Paso, TX
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Traveling cross-country and the Subaru team helped me ensure the car was ready for the trip. Grateful for their kindness and professionalism. Will come here again next time i’m in the area! ensure the car was ready for the trip. Grateful for their kindness and professionalism. Will come here again next time i’m in the area! More
I cannot complain about how I was trated - having brought in my 2019 Outback due to it being affected by the battery charging issue (apparently a class action suit was won due to this issue). When they deter in my 2019 Outback due to it being affected by the battery charging issue (apparently a class action suit was won due to this issue). When they determined the (brand new) battery in my car (it had "eaten" 4 of them in two years) they determined a part needed replacement - and h=not having one in stock they gave me a loaner car to use in the interim. More
Angel the salesman was 100%. His customer service was perfect. That’s the only good thing I can say. The financial person made mistakes that changed my monthly payment at the las His customer service was perfect. That’s the only good thing I can say. The financial person made mistakes that changed my monthly payment at the last minute. Over 75$ a month. The vehicle is already showing issues even though their service department supposedly checked the vehicle. Every time I was at the Dealership there are lazy employees loitering around a golf cart talking on their phones. If they engage with you they never stop their conversation on the phone. When I finally went to test drive and pick up my Vehicle. The loitering employees were behind my vehicle, and when Angel asked nicely for them to move they looked at me like I just interrupted them and grumbled while they slowly moved. Keep employees like Angel and remove the lazy slobs that litter the front of your dealership. I will be taking my Vehicle for a comprehensive inspection. We will see if Subarus mechanics are any better. More
Subaru El Paso is a wonderful place to do business. Whether car shopping or maintenance visits. The staff is courteous and capable. I'd recommend them to everyone! Whether car shopping or maintenance visits. The staff is courteous and capable. I'd recommend them to everyone! More
Great customer service every single time, everyone at the dealership is awesome with good attitude. Abigail help me today at she was great. dealership is awesome with good attitude. Abigail help me today at she was great. More
It is a comfortable place with wonderful, attentive people and service.They make you feel like you're at home, the atmosphere feels very healthy people and service.They make you feel like you're at home, the atmosphere feels very healthy More