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Subaru El Paso

El Paso, TX

4.8
557 Reviews

1414 Airway Blvd

El Paso, TX

79925

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Showing 557 reviews

December 28, 2025

Came for my oil change and scheduled an appointment after the holidays. I had a coupon and the person helping me gave me a good deal on a package for oil change and tire rotation. Any visit here is always en More

by Panda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Dec 30, 2025 -

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 27, 2025

As always, the service at El Paso Subaru was awesome. The staff is friendly, helpful, and caring. I always feel like a valued customer. I am now widowed and need to feel that my needs will be met court More

by L Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Dec 30, 2025 -

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 24, 2025

Happy with Toyo Open Country AT3 tires for Crosstrek. Saloum. Service Advisor did a good job. More

by michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saloum
Dec 24, 2025 -

Subaru El Paso responded

Hello Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Subaru El Paso! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 24, 2025

Service is always excellent at Group 1 Subaru. I had a flat tire repaired at Group 1 but the new tire had a slow leak. I took it back in and they quickly found that the valve stem was leaking and More

by yogdap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Rodriguez
Dec 25, 2025 -

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 19, 2025

Great customer service. Always readily available and helpful. I appreciate their shuttle service. They were able to help get me to work on time while Subaru serviced my car. More

by Leslyviolet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector-service dept. and shuttle driver.
Dec 22, 2025 -

Subaru El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

December 17, 2025

I will describe the dealership as friendly, clean, welcoming! They make the process and each interaction warm. More

by foamy.made.3a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joy, group1auto group1auto
Dec 20, 2025 -

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

December 13, 2025

Caroline and Richard the finance manager were great and made my whole car buying experience quick and easy. More

by natellison17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caroline; Richard Payan
Dec 19, 2025 -

Subaru El Paso responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Subaru El Paso. If you have any further questions, please give us a call. We're always happy to help!

December 12, 2025

Great customer service and great car service. Everybody was very friendly and caring. My car runs great thank you Subaru More

by Rosie Raska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilberto and JR
Dec 19, 2025 -

Subaru El Paso responded

Hi Rosie, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 12, 2025

Trato amable, el vendedor Alex todo un profesional , nunca nos trató de vender algo que no queríamos , vimos varios autos y nos mostró exactamente el que necesitábamos , Gracias Alex More

by hselarom13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Arriola
Dec 19, 2025 -

Subaru El Paso responded

Hola, nos alegra saber que nuestro personal te brindó un excelente apoyo durante tu experiencia en Group 1 Subaru El Paso. Si necesitas algo más, no dudes en contactarnos.

December 12, 2025

Finance manager came in with a last minute change to deal as we were about close. Change was related to warranty info listed on car window….very sneaky way to do business to what was an otherwise good experi More

by Garzatape
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
group1auto group1auto
Dec 17, 2025 -

Subaru El Paso responded

Thank you for sharing your feedback. We are sorry to hear about your experience and would like the opportunity to better understand what occurred. We are unable to locate your information in our system, so we ask that you please call or reach out to the General Manager directly so this can be reviewed. We appreciate you bringing this to our attention. Barbara Armendariz General Manager - Group 1 Subaru El Paso 915-401-3222 barmendariz@group1auto.com

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