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Subaru El Paso

El Paso, TX

4.8
509 Reviews

1414 Airway Blvd

El Paso, TX

79925

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Showing 509 reviews

September 24, 2025

Treated wonderfully by employees as they work as a team. Their goal to help customers leave with a smile is accomplished. I always refer Subaru to others interested in purchasing a car. More

by gtofig1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caroline
Sep 25, 2025 -

Subaru El Paso responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 23, 2025

This is hands-down The best dealership I have ever bought a car from. The buying process was extremely smooth and easy. The sales team were very kind and treated us with great hospitality. More

by Mathagels
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman hector and Oscar , group1auto group1auto
Sep 24, 2025 -

Subaru El Paso responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 21, 2025

Came in for last of 24 months complimentary coverage. Apparently if you come a couple of days after coverage “expiration” they refuse to do it. Haven’t received any notification that my coverage expires. More

by Waveutd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
group1auto group1auto
Sep 24, 2025 -

Subaru El Paso responded

We apologize for any inconvenience you experienced with our warranty coverage. We strive to provide the best service possible, and we will address this issue to ensure it doesn't happen in the future. I am unable to find your name and information in our database with the username used in this review. Please feel free to reach out to me at (lisapena@Group1Auto.com) so we can further discuss. Thank you for your feedback and we hope to regain your trust. Lisa Pena - Service Director Group 1 Subaru El Paso | lisapena@Group1Auto.com | (915) 401-3241

September 17, 2025

Subaru of El Paso always takes care of my family's needs. They are awesome! Edgardo did an amazing job. This is the second time we use him as our sales person. More

by yadiradeescents
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgardo San Luis
Sep 20, 2025 -

Subaru El Paso responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Subaru El Paso. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2025

I was impressed how roomy it was. The concierge bar was fully stacked with fruit, pastries and various coffee flavors. The sales person was very attentive and knowledgeable. Nathan an More

by edmund.romberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Fernandez
Sep 20, 2025 -

Subaru El Paso responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Subaru El Paso. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2025

Excellent service, all the personal cares about client's necessities and the best autos in the market More

by rociomembrila
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Truelove, group1auto group1auto
Sep 20, 2025 -

Subaru El Paso responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 15, 2025

The people who work here are knowledgeable and easy to work with. I would recomment Group 1 Subaru for both sales and service. More

by Susan
Recommend Dealer
Yes
Employees Worked With
Ricky Valdez
Sep 18, 2025 -

Subaru El Paso responded

Hello Susan, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

September 12, 2025

I got a sameday appointment and both me and my vehicle received timely, professional and friendly service! More

by iselarayon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Peńa, Jorge Estrada, group1auto group1auto
Sep 14, 2025 -

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 11, 2025

I had been looking for a Subaru but did not plan to buy one till the end of the year. I almost decided to buy one when I went back to Georgia and buy one from the dealership that sold me my last one. Thank More

by tgi_retired
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thaniel Estrada and Luis breseda, group1auto group1auto
Sep 13, 2025 -

Subaru El Paso responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Subaru El Paso. If you have any further questions, please give us a call. We're always happy to help!

September 09, 2025

Service Representative Hector Cantu was courteous, helpful and efficient. I greatly appreciate the free access to the EV charger. The clean restroom and access to beverages and snacks while waiting More

by anitaleehunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Cantu, Service
Sep 11, 2025 -

Subaru El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Subaru El Paso! If you have any further questions, please give us a call. We're always happy to help!

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