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Subaru El Paso

El Paso, TX

4.8
479 Reviews

1414 Airway Blvd

El Paso, TX

79925

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Showing 479 reviews

July 04, 2025

Awesome service from Javier and Lisa in the service department. Helped with all my needs More

by Sonmon76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier in service dept
Jul 06, 2025 -

Subaru El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Subaru El Paso! We are always more than happy to assist you if anything else comes up. Take care!

June 29, 2025

Hospitable environment, friendly and knowledgeable staff, nice amenities as well as food options nearby. I don’t mind taking my vehicle here More

by Dont want this
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Jun 30, 2025 -

Subaru El Paso responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

June 26, 2025

Thank you for getting me in a timely manner and keeping me informed on my forester More

by alleypooh.ash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 27, 2025 -

Subaru El Paso responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

June 26, 2025

Facility is very clean and organized. Hector was my sales rep and handled my business very professional More

by efrenjr.15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Jun 27, 2025 -

Subaru El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Subaru El Paso! Please don't hesitate to reach out if there's anything additional we can do for you.

June 21, 2025

El Paso Subaru Dealer Service, have a very Professional Staff. My Son is customer in Denver Co. Thank for your business. You have a great evening and weekend. See you soon More

by SUBARU LEGACY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Rodriguez.
Jun 23, 2025 -

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 19, 2025

Although I've been happy with this service department, I feel like the sales department needs improvement. I just bought the car 8 months ago and have had only one service, supposedly the used cars go th More

by ecokane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Jun 21, 2025 -

Subaru El Paso responded

Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at the information provided below so we can work toward a resolution. Barbara Armendariz, General Manager barmendariz@Group1Auto.com

June 14, 2025

Everybody was very nice. Our salesperson Jason was very professional and courteous. The dealership was very clean. We were treated with respect. Thank you. More

by jimlalyelpaso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Donaldson, group1auto group1auto
Jun 16, 2025 -

Subaru El Paso responded

Hi, thank you so much for your positive comments about Subaru El Paso! Please don't hesitate to reach out if there's anything additional we can do for you.

June 13, 2025

Jorge was so great! Last time he attended me and helped me out a lot. Will continue going to him. More

by jorgebeltran0915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Jun 13, 2025 -

Subaru El Paso responded

Hi, we're happy you found our staff to be so supportive during your experience here at Subaru El Paso. If you have any further questions, please give us a call. We're always happy to help!

June 13, 2025

They took care of the problem I had with my car. Very helpful and professional. Made me feel comfortable with the way they handled my situation More

by Johnslape01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Quinn
Jun 15, 2025 -

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 12, 2025

Very friendly staff. Rhuban was amazing. Vehicle is amazing and well worth the money. Definitely a great purchase More

by chasymist77
Recommend Dealer
Yes
Employees Worked With
Rhuben
Jun 13, 2025 -

Subaru El Paso responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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