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Subaru El Paso

El Paso, TX

4.8
428 Reviews

1414 Airway Blvd

El Paso, TX

79925

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Showing 428 reviews

January 04, 2025

They are wonderful. Attention to detail. Got me best deal and service is extraordinary. Go El Paso Subaru! More

by agalanis58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD
Jan 05, 2025 -

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 04, 2025

Angel was excellent! He made the buying process smooth and fast. He is knowledgeable and not a pushy salesman. I highly recommend him. Definitely, an asset to Subaru. More

by Martha Sanchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Usbaldo Quintana
Jan 06, 2025 -

Subaru El Paso responded

Hi Martha, we're happy to hear you had such a positive experience with Angel! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 04, 2025

I needed a battery for my 2018 Subaru Outback. I was stuck as my battery died and I had to be towed. I was charged 480 dollars for a battery that you can buy at any Autozone for 200 bucks. They a More

by Danv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
group1auto group1auto
Jan 07, 2025 -

Subaru El Paso responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at barmendariz@group1auto.com/915-401-3222. I would like an opportunity to resolve this issue and to know more about your experience. I’ll look forward to speaking with you. Barbara Armendariz General Manager of Subaru El Paso

January 03, 2025

Our sales representative is Mr. Ricky Valdez who took his time to explain every detail that made me decide on trading in my 2023 Subaru Forester. I was not in the market to purchas More

by Aquino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Valdez, Miya, Mr. Jeremy (Finance)
Jan 04, 2025 -

Subaru El Paso responded

Hi Aquino, we're happy you found our staff to be so supportive during your experience here at Subaru El Paso. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 02, 2025

Angel is very helpful, patient and kind. Helped me find the right vehicle for my needs. More

by rnewton62085
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Quintana
Jan 04, 2025 -

Subaru El Paso responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 01, 2025

We brought our car in to have our 120. 000 mile work done. We thought we would check about trading it in for a new Subaru Forester. We were surprised to find they had one we liked and dec More

by Snjecos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason in sales - easy to work with
Jan 02, 2025 -

Subaru El Paso responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

January 01, 2025

I was very impressed with how well that dealership worked to get me the best deal. I’m very thankful to them and has the greatest car shopping experience ever. More

by Kathy
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Valdez
Jan 04, 2025 -

Subaru El Paso responded

Hi Kathy, we are very happy to have provided you with such a positive experience! We hope you have a great day!

December 31, 2024

The dealership is clean and comfortable. The wait time to get through the inspection took far too long. I had a 9:00 appointment and the actual work didn’t start until sometime around noon. More

by jsac1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Jan 01, 2025 -

Subaru El Paso responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (915) 229-1912 so we can work with you to make this right.

December 31, 2024

Great atmosphere and excellent inventory with professional salespeople. Thank you Rhuben Baca and to the management for making a great deal on my Crosstrek. More

by Miles1580
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rhuben Baca
Jan 02, 2025 -

Subaru El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to Rhuben here at Subaru El Paso! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 29, 2024

I took my vehicle in for a screw in the rear passenger tire. I had really professional customer service. Also, they kept me informed of any changes if necessary. I highly recommend this dealership. More

by rj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Estrada
Dec 30, 2024 -

Subaru El Paso responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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