Subaru Lakeland
Lakeland, FL
Filter Reviews by Keyword
By Type
Showing 605 reviews
Mike in the service department at Subaru Lakeland was outstanding! The entire team was professional, courteous, and attentive from start to finish. They made the experience smooth and stress-free, commun outstanding! The entire team was professional, courteous, and attentive from start to finish. They made the experience smooth and stress-free, communicated clearly, and went above and beyond to ensure everything was handled properly. Excellent customer service and a great overall experience. Highly recommended! More
I want to give a huge shoutout to Mike, Adam and Austin in the service department. My vehicle was towed to Subaru due to bad service from a different dealership and right away these 3 gentleman assessed th in the service department. My vehicle was towed to Subaru due to bad service from a different dealership and right away these 3 gentleman assessed the issue and had me back on the road in warp speed. The customer service was amazing and my vehicle is on the road as good as new I can’t help but thanking them for the excellent customer service. I will not bring my car anywhere else moving forward. More
Austin in the service department was awesome. Welcoming, explained everything, kept me up to date on progress, and service was completed in a reasonable time. Highly recommend Subaru Lakeland. Welcoming, explained everything, kept me up to date on progress, and service was completed in a reasonable time. Highly recommend Subaru Lakeland. More
Pleased with every aspect of this dealership from sales, to finance, to service. Everyone is professional and attentive. Seeing few cars in for service compared to GM says a lot for reliability in the Sub to finance, to service. Everyone is professional and attentive. Seeing few cars in for service compared to GM says a lot for reliability in the Subaru lineup. Impressive More
Austin I meat wonderful guy he is honest and straightforward and very cooperative don’t tray me to give me any wrong information Thanks to him. Jamal Ayoubi 8137814795 straightforward and very cooperative don’t tray me to give me any wrong information Thanks to him. Jamal Ayoubi 8137814795 More
I’ve been bringing both of our Subaru vehicles (Crosstrek, Outback) to Lakeland Subaru for servicing for almost four years now. Mike Brimlow has been the service advisor and has done an exceptiona (Crosstrek, Outback) to Lakeland Subaru for servicing for almost four years now. Mike Brimlow has been the service advisor and has done an exceptional job. He keeps you up to date during the servicing and clearly explains the scheduled work performed and any additional work that is deemed necessary. He’s always upbeat with a great sense of humor! More
in December I took my car with A/C problems they supposedly fixed. I had 12,000 miles or one year warranty. Here comes July the car is doing the same thing it was doing in December which I paid $180 supposedly fixed. I had 12,000 miles or one year warranty. Here comes July the car is doing the same thing it was doing in December which I paid $1800.00 . Now they tell me is something totally different than what they fixed in December and 7 months later another $1400.00. The first problem I had with this car when under warranty was the A/C and it's the only real problem I've had with the car. This car has had A/C problems since it was made and Subaru refuses to accept responsibility. More
