Subaru Lakeland

I recently relocated here from Connecticut and this was first visit to Subaru Lakeland. My first contact was with service advisor Michael Brimlow. I told him how important it was to thoroughly inspect my first visit to Subaru Lakeland. My first contact was with service advisor Michael Brimlow. I told him how important it was to thoroughly inspect my car because of my long commute work. He assured me the technician would do a good job. I agreed to an extensive list of work and waited. Mr. Brimlow checked in with me often, asking if wanted a loaner or some lunch. I’ve never experienced this level of service before. He was never condescending about the work to be done. He explained everything. No heavy sales tactics. No miscommunication. Very professional. This is my new car service provider in my new state. More

My mother and I had the absolute worst experience last year with Adam Ritchey and his obnoxious team. They were all arrogant, and were so rude as to hang up on me mid sentence. I don't recommend this loca year with Adam Ritchey and his obnoxious team. They were all arrogant, and were so rude as to hang up on me mid sentence. I don't recommend this location if that's the type of people they choose to represent them. More

The car seller down graded what we could afford. Kept pressing for the cloth seats when we wanted leather and I may have gone for the Outback but he didn't even offer to show us this vehicle. We b Kept pressing for the cloth seats when we wanted leather and I may have gone for the Outback but he didn't even offer to show us this vehicle. We bought the Forester, may have bought the Outback but wasn't shown nor even asked. More

I am very happy with my salesman Matt Sotomayomayor he was very good. He should get a salesman award. was very good. He should get a salesman award. More

The dealership is prompt, courteous and professional. The waiting room is very comfortable and well supplied and you are kept informed about your vehicle. The waiting room is very comfortable and well supplied and you are kept informed about your vehicle. More

Went in for my oil change and tire rotation. Arrived early and they took the car back early. I believe I was there for only 45 minutes max Arrived early and they took the car back early. I believe I was there for only 45 minutes max More

Every interaction I have had at this dealership has been exemplary! Highly recommend them to buy your next car or to service your current car! exemplary! Highly recommend them to buy your next car or to service your current car! More

I will have to say that the best part that I like about Lakeland Subaru is that they treat you like family. Since I purchased, financed and service my vehicle there, each group/section/department always g Lakeland Subaru is that they treat you like family. Since I purchased, financed and service my vehicle there, each group/section/department always greets me like a friend they had not seen in a while but they remember you. That means alot to me and makes me feel valued as a customer and builds trust with me. Subaru Lakeland has that from me. Would I recommend them, absolutely. Though I love the car that I bought from them, I know where i am going to buy my next car. More

They are very courteous and professional. They always listen to what my concerns are and work on the car in an expeditious manner. They always listen to what my concerns are and work on the car in an expeditious manner. More

My car purchase from this dealership was so seamless. No stress. I had not bought a new car in 18 years and Eric G was so patient explaining the new technologies . They offered warranty’s , extra accesso No stress. I had not bought a new car in 18 years and Eric G was so patient explaining the new technologies . They offered warranty’s , extra accessories but were not pushy. Overall a great car buying experience!! More