Subaru Lakeland

Very kind and knowledgeable. They let me know about future work needed for my car. They let me know about future work needed for my car. More

Easy to make an appointment. On time service with a very friendly and caring staff. On time service with a very friendly and caring staff. More

Adam and Jessica were absolutely wonderful and very informative. Also they were knowledgeable. Made our purchase extremely easy. informative. Also they were knowledgeable. Made our purchase extremely easy. More

Adam Ritchey was wonderful. Helped me get my new mirror and always had the answers to my questions. Helped me get my new mirror and always had the answers to my questions. More

Excellent Adam was wonderful. He treated me with respect and answered all my questions. Steven Hoover was also excellent. He took care of the finances. He treated me with respect and answered all my questions. Steven Hoover was also excellent. He took care of the finances. More

I had a good car buying experience thanks to Louis Hepburn and Subaru Lakeland. Louis was responsive to emails and calls, courteous, personable, and knolwedgeable. He ensured the car was ready to go, Hepburn and Subaru Lakeland. Louis was responsive to emails and calls, courteous, personable, and knolwedgeable. He ensured the car was ready to go, explained the paperwork, and made sure all my questions about the car and the sale were answered. More

I took our 2025 Forester in for its first 6K service including an oil change. The car was returned cleaned and washed,,, nice touch. The next day I went to pull a baseline oil sample from the engine for including an oil change. The car was returned cleaned and washed,,, nice touch. The next day I went to pull a baseline oil sample from the engine for testing via the dip stick and was surprised to see the oil level was another 3/4 + of an inch above the full line. I proceeded to pull another 30oz of excess oil out of the engine before it returned to the correct high level, it had been overfill by almost a quart. This a great way to damage an engine when the oil starts to foam. However this happened it is an unacceptable problem usually brought on by rushed or an inattentive tech. I should note the oil was also quite a bit darker than expected for a full synthetic meaning they might have drained the oil stone cold and in a rush didn’t allow full draining thus the oil and solid residue did not get cleared. The oil analysis by Blackstone will perhaps reveal something. I guess folks driving Foresters are not expected to be motor heads. On the side, there seemed to be confusion by the service writer if I would be paying for the service, so much for the free required maintenance offered with a new car purchase at this dealership. It seemed you need to ask for it. I know this service center was great at one time, they serviced my WRX for years, this might have been a one-off bad day,, so just double check the work. More

Very good experience. Answered all my questions . We bought a car from him. That says it all. Everyone treated us great. Answered all my questions . We bought a car from him. That says it all. Everyone treated us great. More

Great customer service. The entire purchasing experience was fantastic. Fred, our sales person, took his time to go over our new car's features and answered all our question The entire purchasing experience was fantastic. Fred, our sales person, took his time to go over our new car's features and answered all our questions. He followed up with us after our purchase. We never felt they were trying to push us to buy the car, they actually helped us navigate during the entire process. More

They took care of my new forester ,added a ceramic coding to protect the paint. Overall it looks great to protect the paint. Overall it looks great More