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Subaru Santa Monica

Santa Monica, CA

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rated
338 Reviews
The LAcarGUY family of dealerships is proud to welcome Subaru Santa Monica as its 11th dealership. You can expect the same no-pressure, welcoming environment found in all LAcarGUY dealerships. LAcarGUY has been a part of the community since 1974 and we are excited to continue to grow in the city where we started.
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1229 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 338 reviews

May 11, 2018

So happy with my Forester I had such a pleasant experience at Subaru of Santa Monica! I came in to get a sense of what I wanted and did a test drive with Sang Lee. He was extre More

by Taybeeann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sang Lee
May 17, 2018 -

Subaru Santa Monica responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Subaru Santa Monica! If you have any further questions, please don't hesitate to reach out! Have a wonderful day!

May 03, 2018

Subaru Outstanding Customer Attitude!! After researching cars online for over a month, we finally decided to explore a Subaru Outback. We went to Subaru Santa Monica because they were ne More

by new to subaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Canteo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everett Armstrong, Sales, Dwight Riley, Service
May 17, 2018 -

Subaru Santa Monica responded

We're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 30, 2018

Outstanding and friendly service!! This was my first time into a Subaru dealership and I was immediately impressed. The showroom is clean and spacious and presents the brand and vehicl More

by kalphoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Figueroa
April 29, 2018

Very pleasant experience - thanks! I recently took my Subaru Outback in for service and had a very pleasant experience. My service rep, Irawan Soegono, was thorough with my Outback and More

by GQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irawan Soegono
April 27, 2018

Great experience buying a new Impreza Recently bought a car from Arturo Figueroa at Santa Monica Subaru. I went in just to test drive a car, but ended up buying one. They were about as fr More

by april123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Figueroa
April 27, 2018

Good service Irawan Soegono Was my service rep. He was curtious and thorough. My car came back clean, washed and ready to roll in a timely manner, at a good pri More

by Posbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irawan Soegono
April 26, 2018

My new Subaru forrester My husband's 2017 Subaru was totaled Friday before Christmas 12/2017 which also totaled other SUV. My husband walked away without injuries. Based on t More

by CFEELY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica- SALES MANAGER
April 24, 2018

I enjoyed buying a car from Eric Howard I really enjoyed my experience buying a car from Eric Howard. I contacted Subaru Santa Monica via their website, and Eric replied with detailed quote More

by Elaine_S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Howard
Apr 25, 2018 -

Subaru Santa Monica responded

Hi Elaine, It's awesome to hear that Eric was able to accommodate your needs throughout your experience, and that the process as a whole was so hassle-free and pleasant. We aim to reach complete customer satisfaction, so it's great that he was able to provide that for you. Enjoy your new vehicle! We hope to see you when it is ready for its first service.

April 23, 2018

Great Service! Both the service manager and my service advisor were very helpful as I navigated through issues with my insurance company about some repairs. Everyon More

by Lora Caldwell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Frakes, Ruben Granados
Apr 25, 2018 -

Subaru Santa Monica responded

Hi Lora, It's so great to hear that Ken, Ruben, and the team took such good care of you during your last service and that they were able to be so helpful. We appreciate you taking the time to leave us this feedback, and we hope to see you again soon.

April 22, 2018

First 6 month servicing Prompt device. Brian Neville was a great listener and addressed all of my concerns and answered all my questions with expertise. He is an asset to the More

by GreatSmiler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Neville
Apr 24, 2018 -

Subaru Santa Monica responded

Thank you for your very kind review. We are delighted to hear that your experiences with us have been so positive and you are totally confident in our expertise and service. We look forward to seeing you again when it's time for your vehicle’s next service.

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