Subaru Santa Monica

Straightforward Sales Staff I bought a new CrossTrek from Chenchen Yu. She was straightforward, attentive, and a pleasure to work with. Everyone at the dealership was friendly an I bought a new CrossTrek from Chenchen Yu. She was straightforward, attentive, and a pleasure to work with. Everyone at the dealership was friendly and helpful. More

Gracias Catherine! Gracias Catherine por ayudarme a comprar mi Forester XT. Me encanta el caro y a sido una de las mejores compras que e hecho. Y gracias por entregarme Gracias Catherine por ayudarme a comprar mi Forester XT. Me encanta el caro y a sido una de las mejores compras que e hecho. Y gracias por entregarme el caro a mi casa y hacer el proceso muy fácil!! More

Thank you Edgar Medina Because of my salesperson, Edgar Medina, buying a Subaru was an excellent, easy and stress-free experience. I was impressed by how knowledgeable Edgar Because of my salesperson, Edgar Medina, buying a Subaru was an excellent, easy and stress-free experience. I was impressed by how knowledgeable Edgar was and how hard her worked to make the process go as quickly and smoothly as possible. I've bought cars at other dealerships, and have yet to find a single salesperson has polite, helpful and efficient as Edgar Medina. If you're going to Santa Monica Subaru, you would be smart to ask for him! More

Great sales staff at Subaru Santa Monica Vance and the entire sales team at Subaru Santa Monica were very helpful in getting our new car. Their pricing seemed very competitive. The managers d Vance and the entire sales team at Subaru Santa Monica were very helpful in getting our new car. Their pricing seemed very competitive. The managers demonstrated an interest in the customers and did a good job supporting their sales staff. More

Bought my first "new car" Everyone I met at subaru of Santa Monica was amazing, they were all very friendly and helpful when it came to me buying my first new car. I cannot tha Everyone I met at subaru of Santa Monica was amazing, they were all very friendly and helpful when it came to me buying my first new car. I cannot thank Kevin Amaya, and Alex (I can't remember his last name) enough for making this experience possible. I will definitely recommend you guys to any of my friends looking to buy a new car. More

Service at Santa Monica Subaru It's v good fast and efficient. Though I would appreciate if there's a free bread/donuts or snacks inside while waiting. Otherwise everything went wel It's v good fast and efficient. Though I would appreciate if there's a free bread/donuts or snacks inside while waiting. Otherwise everything went well scheduling was easy and ms Philips was helpful. More

Great service from Henry ! Great service, friendly staff, can't wait to get on the road! Love my new crosstrek and very proud to be part of the Subaru family of Santa Monica! Great service, friendly staff, can't wait to get on the road! Love my new crosstrek and very proud to be part of the Subaru family of Santa Monica! More

fast, efficient, knowledgable Chen was very knowledgeable, friendly. Isaiah was extremely knowledgeable, also friendly. Both VERY professional, Excellent people at this dealers Chen was very knowledgeable, friendly. Isaiah was extremely knowledgeable, also friendly. Both VERY professional, Excellent people at this dealership. I am very happy with my purchase. More

Excellent new car purchase experience. The sales agent was excellent, low-key, patient, and informative. I was trying to decide among: Outback, Forrester, Crosstrek, weighing my needs and The sales agent was excellent, low-key, patient, and informative. I was trying to decide among: Outback, Forrester, Crosstrek, weighing my needs and my family's needs. The agent let me come back, on my schedule, lunch hours, to test drive the cars multiple times. She never imposed her will but let me take my time and was always informative and well-informed. Sales agent and manager were both excellent. Once decided, they found the one I wanted, color, interior. Because of work demands, it still took me days to get to the bank, get back to the dealership, to pick up my car. They were all calm, patient, happy. That's how I felt too. Can't wait to get to know and love my Forrester. More

Integrity, pride in workmanship and customer appreciation I brought in my 2013 Subaru Legacy for its 60K servicing. Rob Mochizuki was the service writer and he explained what would be done and quoted me a pri I brought in my 2013 Subaru Legacy for its 60K servicing. Rob Mochizuki was the service writer and he explained what would be done and quoted me a price. After the service was complete, the mechanic and Rob detected two issues not present when the car arrived. They fixed both issues, at no charge, explaining that they could not let the car leave with more problems than it arrived, and for the reason of my customer loyalty. The price quoted was the price I paid. I find this exceptional and unlike other previous experiences with other dealerships. Thanks to Rob Mochizuki and the Subaru of Santa Monica Service Director! More