Subaru South Tampa

My Subaru Tribeca got an check engine light for the cruise control. With no Subaru dealership near me in GA I made a service appointment with this dealership since I was going to be in Tampa for a coup cruise control. With no Subaru dealership near me in GA I made a service appointment with this dealership since I was going to be in Tampa for a couple days. My son in law took the car in for me. To start the tech was late. Finally it was "fixed" in 15 minutes. I was charged $246 including 3% for using a credit card. The next day on the way home..same problem. When I called them they refused to credit me. My only recourse was to bring it back to them. 7 hours away. Impossible. I went to a dealership in Savannah and they found the real problem. A bad sensor. All S Tampa did was reinstall the vacuum hose. The service mgr even called S Tampa to verify what they did and told them it wasn't complete. So don't use S Tampa if you aren't close. And bring plenty of cash. They weren't willing to help in any way except bringing it back. Word to the wise to anyone using this dealership. More

This experience was wonderful from. The sales man Joe. To Lisa and anyone else we saw . I would recommend them to find your car. If I ever get money I would go buy a Car from them. No The sales man Joe. To Lisa and anyone else we saw . I would recommend them to find your car. If I ever get money I would go buy a Car from them. Not happy with the price buy it turns out it was a good deal. From. Being picked up to all the paperwork being done was a good experience. More

Excellent service purchased my Subaru at this dealership and have continued through the services. It is amazing. and have continued through the services. It is amazing. More

Always honest, good prices, and provide great service. Doug handled my service today and was very helpful. Doug handled my service today and was very helpful. More

Great experience buying a car with Joe. He was friendly, calm…good at his job helping me through the process. I am very pleased with Subaru South Tampa! He was friendly, calm…good at his job helping me through the process. I am very pleased with Subaru South Tampa! More

Originally very good experience. We purchased towards end of day started at 3 pm had some IOUs for things. None of them were completed even after going back to the dealership and a We purchased towards end of day started at 3 pm had some IOUs for things. None of them were completed even after going back to the dealership and asking for them. They waited 23 days to pay off our trade in so we made another payment in the meantime. Just not overall a good experience. More

I had an outstanding experience at Subaru South Tampa. The service was exceptional, and our salesman Michael was a true gentleman throughout the entire process. He was always attentive, professional, and The service was exceptional, and our salesman Michael was a true gentleman throughout the entire process. He was always attentive, professional, and went above and beyond to ensure all my questions were answered and my needs were met. I highly recommend Subaru South Tampa to anyone looking for excellent customer service and a smooth car-buying experience. More

Scheduled appointment on time. Quick service. Clean waiting room. All personnel friendly. Pleasant experience for sure. Quick service. Clean waiting room. All personnel friendly. Pleasant experience for sure. More

So bought a used Jeep Wrangler. Before I test drove the dealership replaced the battery. We finished up and went to leave and vehicle would not start. So technician who replaced the Before I test drove the dealership replaced the battery. We finished up and went to leave and vehicle would not start. So technician who replaced the battery earlier said the battery needed to be replaced again. We noticed that the manufacturer date on the supposedly new battery just installed was 2019. When I showed the technician he acted like not a big deal at all. Sorry that was a pretty old battery. Well we had to wait at the dealership and extra few hours while we waited for the battery to be delivered then installed. Got just about home and the breaks started to shimmy and burn. Took it to brake facility next day and ended up spending $800 on breaks. Apparently the calipers were sticking and caused the pads and rotors to crystallize. Got a call from dealership setvice dept to follow up on our experience. I explained all and she said she would have service manager call me within 2 days. He never did. I did receive an email from service manager asking how was experience so emailed him back explained situation and how he was supposed to call me. A week later still no response. The dealership says they do a 100 point inspection so they must have missed the breaks.My issue is Service Manager did not bother to call me. Not impressed with the customer service More