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Mastro Subaru of Tampa - Service Center
Tampa, FL
137 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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137 Reviews of Mastro Subaru of Tampa - Service Center
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September 21, 2019
Purchased another car Went in to have my car serviced and was looking at the cars. Found a 2019 Forester and fell in love with it. Darrell Fowler came along and started tal Went in to have my car serviced and was looking at the cars. Found a 2019 Forester and fell in love with it. Darrell Fowler came along and started talking to me. Showed me the features of the car and said if he could keep my payments where they are now would I be interested in buying it. I said yes next thing I knew I was purchasing my second car from them. Next Julio Ayala the finance Director stepped in and handed all of the paperwork. Both of these guys were very professional, friendly, explained everything and made this buying experience stress free. I have never had a bad experience at Mastro either purchasing or servicing of my vehicle. Darrell and Julio both deserve above five stars. Thank you both. More
by Happy Customer
Employees Worked With
Darrell Fowler and sorry I cannot remember the service man’s name, Julio A
July 20, 2019
Service Visit 7/18/18 I had a good visit at Mastro in 7/18/18 for scheduled service. Just needed an oil change and tire rotation. Friendly staff and good service. I had a good visit at Mastro in 7/18/18 for scheduled service. Just needed an oil change and tire rotation. Friendly staff and good service. More
by Mastro
Employees Worked With
Jacob P
July 19, 2019
Service Manager I drove up , no appointment in the quick service lane and he took care of my questions, the service was outstanding and I was back on my way within 45 I drove up , no appointment in the quick service lane and he took care of my questions, the service was outstanding and I was back on my way within 45 minutes. Could not have been better More
by Blg
Employees Worked With
Ray C, Jacob P, James .
July 18, 2019
Had a tire maintenance warning. I had to take time to go to maintenance at Mastro Suburu, a 30 minute drive on toll roads, only to find it was because the computer was not reset. Not I had to take time to go to maintenance at Mastro Suburu, a 30 minute drive on toll roads, only to find it was because the computer was not reset. Nothing wrong with car, but took an hour and a half out of my day. Also the tech said he would set the tire pressure readings from Kia to psi. But he didn’t. More
by jakeellwood
Employees Worked With
Do not know
July 02, 2019
Another great checkup I have purchased two Subaru’s from Mastro and having been dealing with them for 15 years. The service of my cars has been outstanding. They check ever I have purchased two Subaru’s from Mastro and having been dealing with them for 15 years. The service of my cars has been outstanding. They check everything each time I bring my car in and have never recommended something that I didn’t need. Trust them completely. My service rep is same each time. Would not take my car anywhere else More
by Ladym
Employees Worked With
Ray C
April 15, 2019
Express Service Friendly, courteous and knowledgeable staff made this a great service experience! I’m confident my car was in good hands and received the best mainte Friendly, courteous and knowledgeable staff made this a great service experience! I’m confident my car was in good hands and received the best maintenance. Thank you! More
by RJ
Employees Worked With
Daniel Castano
July 16, 2018
Professional service On time, especially when appointment prior schedule. Personnel seems to be very knowledgeable and they won't try to sell you services or parts that y On time, especially when appointment prior schedule. Personnel seems to be very knowledgeable and they won't try to sell you services or parts that you really do not need. Highly recommended. More
by cm
Employees Worked With
Will C, Ray C
February 16, 2018
warranty repair Mastro Service dept quickly analyzed a problem with power window, ordered parts, and fixed in very timely manner. Appreciate the help and professiona Mastro Service dept quickly analyzed a problem with power window, ordered parts, and fixed in very timely manner. Appreciate the help and professionalism in meeting warranty. More
by norm
Employees Worked With
Will C, Ray C
October 20, 2017
Scheduled maintenance 2012 Outback Always good service from Mastro. Service department however could be a little friendlier. They act like their at a funeral.Otherwise, expert professio Always good service from Mastro. Service department however could be a little friendlier. They act like their at a funeral.Otherwise, expert professional care. Thank you More
by Subaru
Employees Worked With
Manny Navas
