Mastro Subaru of Tampa - Service Center

Maistro Subaru in Sanford treated me right. My WRX needed major repairs. I had always heard that Mastro had a good service department and wanted the work done right. Matt in the service departm My WRX needed major repairs. I had always heard that Mastro had a good service department and wanted the work done right. Matt in the service department was very professional and helpful. He kept me updated on the progress of the repair. The repair was made in the timeframe that Matt stated it would be done, which is super rare from my past experiences with other non Subaru service centers. I can tell that this dealership really cares about their customers. I did not buy this vehicle from Mastro, but I know my next one will be purchased there. thanks Matt and Mastro! You have earned another loyal customer. More

I called Mastro Subaru to ask a question about my 2004 Forester. I needed my rear wheel bearing repaired but it was rusted solid and I was worried about the repairs. I needed to drive back North as soon a Forester. I needed my rear wheel bearing repaired but it was rusted solid and I was worried about the repairs. I needed to drive back North as soon as possible. Manny was very helpful and professional on the phone and went out of his way to help me arrange to have the car brought over and repaired as quickly as possible. More

Took my car there for a timing belt job. Got a rental right away and was on my way to start my day. Got updated phone calls about what was going on and more things that needed attending to. I got more do right away and was on my way to start my day. Got updated phone calls about what was going on and more things that needed attending to. I got more done that expected with an unbeatable price and very good timing. Had the rental for one day and got my car back the next morning. Couldn't be happier and will definitely be returning for any service needs that are too much for me to do on my own. More

Took my car here for my 60000 mile service. They offered me the best price in the area, $750 for the service compared to the $950 at Reeves or Fitzgerald Subaru. Turns out that my car also needed new axles, me the best price in the area, $750 for the service compared to the $950 at Reeves or Fitzgerald Subaru. Turns out that my car also needed new axles, which was something I was not anticipating, but they gave me a decent price on the repair. Overall the experience was good, they were very helpful, and they got me in and out very fast. I had to spend more than I wanted because of the axles, but nothing that either I or they could do but repair it. Overall I am very happy with the dealer, and will definitely be back. More

I don't think this review has anything to do with the above named advisor, I am pretty sure he never looked at the car, another technician did. Brought a car in for a prepurchase inspection. I had aske above named advisor, I am pretty sure he never looked at the car, another technician did. Brought a car in for a prepurchase inspection. I had asked for a COMPLETE inspection of the vehicle and was never at any point told they would completely ignore the engine or the exhaust (seriously, not even look at them while the car was running to check for noises or anything?). Get the car home that day, it sits for about a week. Finally get it registered, start it up and within a minute of idle you can smell something. I figured maybe it was just something burning off, went for a short drive and at a stop light noticed smoke coming from the hood scoop. Pop the hood and see smoke coming from the dp/turbo area (also a bit from the exhaust). Smell is impossible to miss. I am also seeing smoke rise up towards the front of the engine and idle dropping to under 500rpm. Seems like some things were overlooked during my inspection. I just wish they would have told me looking at the engine wasn't part of a "COMPLETE" inspection. I guess I should have asked for the "Complete PLUS" inspection..... I will update this review if anything changes. More

Amazing accuracy,precision,and speed with service. 4.0 gpa. A+ good job mastro.. well done ! The service was excellent, the hard workers made it perfect, and they should be held as the standard of s gpa. A+ good job mastro.. well done ! The service was excellent, the hard workers made it perfect, and they should be held as the standard of subaru dealerships within the states! All the workers are very helpful and answer any questions asked, and if research is needed, they find the answers and contact you very quickly!! More