
Subaru White Plains
Elmsford, NY
Filter Reviews by Keyword
By Type
Showing 413 reviews
Appointment was easy to schedule They took the car on time Told me how long it might take I waited The car was ready exactly as promised My service manager Devin has confirmed what is so great about time Told me how long it might take I waited The car was ready exactly as promised My service manager Devin has confirmed what is so great about Subaru WP! Highly recommend them! More
Despite I do not own a Subaru, nor do my sons, I decided to purchase my son's tires at Subaru White Plains and have my Hyundai get a NY State Inspection at the same time. WHY do you ask?! I heard so many gr to purchase my son's tires at Subaru White Plains and have my Hyundai get a NY State Inspection at the same time. WHY do you ask?! I heard so many great things about their service department and since customer service & price is very important to me, I decided to give them a try. I am glad I did!! Service Advisor Nick took the time to go over my options regarding tires and gave me a great price on top of it, YES, they even beat MAVIS & Tire Rack. AND Service Advisor Luis was kind enough in accommodating me for the NY State Inspection by surprising me with a complimentary "First Time Customer" offering on my state inspection. I enjoyed waiting comfortably in their lounge as I enjoyed a selection of refreshments & snacks and all the while both Nick & Luis kept me in the loop the entire time. Both Nick & Luis are the epitome of professionalism coupled with a friendly demeanor. More
Personnel is welcoming, efficient and personable. They’re very attentive to the individual needs of the customer, and also make sure we’re comfortable in the lounge while waiting for the car to be se They’re very attentive to the individual needs of the customer, and also make sure we’re comfortable in the lounge while waiting for the car to be serviced. A pleasant experience overall! More
Overall, the experience is good. Sometimes there are some discrepancies in information communication. If the dealer can provide translations into common languages, it will be of grea Sometimes there are some discrepancies in information communication. If the dealer can provide translations into common languages, it will be of great benefit to sales. More
The service department is fantastic. Nick was amazing to work with. My previous visit was actually my first to this dealership. My car wouldn’t start because the battery had died. The se Nick was amazing to work with. My previous visit was actually my first to this dealership. My car wouldn’t start because the battery had died. The service department offered to rush me in and took care of me. They saved my day and I was able to make it to work. Coming back for regular service was an easy choice. Thank you, Subaru White Plains! More
It was my first time to this dealership to have maintenance done. The staff were pleasant, efficient and professional. And the waiting area was clean, bright and inviting…the outdoor picnic tables maintenance done. The staff were pleasant, efficient and professional. And the waiting area was clean, bright and inviting…the outdoor picnic tables are a thoughtful addition. My point of contacts were Frank and Devin and both were welcoming, friendly and helpful. I am pleased to have finally found a dealership I like near my residence. Thank you, Tina More
Your service Department is Unbelievable. The care and knowledge is beyond belife Nick is one of a kind.Always helpful and always trys to keep you up the date on what's going on with you C The care and knowledge is beyond belife Nick is one of a kind.Always helpful and always trys to keep you up the date on what's going on with you Car .while waiting I can be sure iIf there is an issue he will let me know.. Keep up the good work More
Nick was very efficient, courteous and accommodating to my very especial circumstances. All the work was done according to warrantee mileage requirements. I’ll definitely return! my very especial circumstances. All the work was done according to warrantee mileage requirements. I’ll definitely return! More