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Subaru White Plains

Elmsford, NY

4.7
416 Reviews

258 E Main St

Elmsford, NY

10523

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Showing 416 reviews

January 02, 2023

Both Michael D’Agostino and Nick Halley were very helpful and prepped our choice to buy our third Subaru More

by Iamwheat
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael D’Agostino and Nick Halley, Nolan Corlew
Jan 23, 2023 -

Subaru White Plains responded

We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need. Be well!

December 23, 2022

This is my eighth Subaru and by far after I got my car delivered they wanted nothing to do with me. Emails sent, called the person who sold me the car and dropped it off. Nothing. More

by Turbowrx82000
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Don't want to negatively taste these names bc I don't recognize them not sure where they fit into my purchase.
Dec 26, 2022 -

Subaru White Plains responded

I’m very sorry to hear about your recent service experience at our dealership. What you described is not how we strive to conduct business. As you can imagine, this feedback is very concerning to me. I’d be happy to speak with you to understand what went wrong and how we can make it right. Please email me the best number and time to call you directly. I look forward to speaking with you. With service in mind, John DeAngelis Group Manager Jdeangelis@ThePremierCollection.com

December 16, 2022

They made the process really easy. I was very happy with my purchase and the dealership. More

by markmerzon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nolan Corlew
Dec 26, 2022 -

Subaru White Plains responded

Hi Mark, We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need. Be well!

December 07, 2022

Brought in 2012 subaru Impreza to diagnose light flashing amber told wife that needs fluids replacement only to find out that the problem was not related to the service but it was the transmission valve cost More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Dec 08, 2022 -

Subaru White Plains responded

Robert, I’m very sorry to hear about your recent service experience at our dealership. What you described is not how we strive to conduct business. As you can imagine, this feedback is very concerning to me. I’d be happy to speak with you to understand what went wrong and how we can make it right. Please email me the best number and time to call you directly. I look forward to speaking with you. With service in mind, John DeAngelis Group Manager Jdeangelis@ThePremierCollection.com

December 01, 2022

The final bill we received did not include tax so we had to write a separate check for tXes More

by Bridget
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew McFadden
November 21, 2022

Went in for an oil change and tire rotation. Victor was great and the service was quick. More

by asukhu28@msn.com
Recommend Dealer
Yes
Employees Worked With
Victor Flores
Dec 08, 2022 -

Subaru White Plains responded

We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need. Be well!

November 19, 2022

Rubi the service manager was extremely helpful & the mechanic (Victor Patino)who worked on my car was excellent. More

by Jasper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rubi Garcia & Victor Patino
Dec 08, 2022 -

Subaru White Plains responded

Hi Jasper, We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need. Be well!

November 17, 2022

All around, a great experience. My service advisor, Tom.Cominsky, was helpful, cordial, and got me through the process quickly. The service was spot on. More

by Jeannaesq1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Cominsky
Dec 08, 2022 -

Subaru White Plains responded

We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need. Be well!

November 09, 2022

Bill Kolb III was absolutely amazing to work with. This is undoubtedly the BEST car buying experience I’ve ever had. Peter the Finance Manager was amazing too!!! More

by Michael.milich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul the Finance Manager and Bill Kolb III, Nolan Corlew , Jeremy Abramson, Eric Schmitt, Mikayla Querfeld, Master TPC
Nov 30, 2022 -

Subaru White Plains responded

Hello! Thanks for visiting us, we are so glad you had a pleasant experience. We are glad you had the opportunity to work with Bill. He is dedicated to excellence in your journey to buy a car. Of course, if you have any questions or concerns about your Subaru, we are only a phone call away! Please don't hesitate to get in touch with us. Take care, stay safe, and we're looking forward to seeing you next time!

October 26, 2022

The staff was super friendly and helpful. Bill, in sales walked me through the selection of cars on the lot and online options. We ended up ordering a car with a waitlist of 2023. Bill was ab More

by Cindy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Holb - sales, Paul - Loan office, Nick Halley
Oct 28, 2022 -

Subaru White Plains responded

Hi Cindy, We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need. Be well!

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