
Subaru White Plains
Elmsford, NY
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Very clean/new and they go out of their way to provide service above and beyond other service centers. The fact that one can either reserve a loaner (with a few days' notice) or get a ride (from Uber or L service above and beyond other service centers. The fact that one can either reserve a loaner (with a few days' notice) or get a ride (from Uber or Lyft) at no cost to the customer is outstanding, for example. If you do want to wait, the waiting area is clean and laid out so you can socially distance- so important these days. They got the job done with expedience. I was able to work from home until they contacted me to say the work was done. The uber picked me up to 7 minutes later. A highly service oriented business! More
An outstanding experience working with the Subaru of White Plains team. Thank you Lena for your help in finding us the perfect vehicle for our family. This was our second time purchasing from this de White Plains team. Thank you Lena for your help in finding us the perfect vehicle for our family. This was our second time purchasing from this dealership. Using their online chat feature, Lena quickly found and secured a vehicle for us. After a quick test drive, we quickly agreed to a fair price. We drove home the next day. For those still reading this review, I would highly recommend contacting this dealership first. I wasted a good hour at another dealership who couldn’t secure any vehicles until mid-June. Thank you Subaru of White Plains! More
Service Dept is excellent. Staff is very customer focused, courteous & attentive. On a 10 scale our experience this year ( 2022 ) has been a solid 9.5. Definitely will continue Staff is very customer focused, courteous & attentive. On a 10 scale our experience this year ( 2022 ) has been a solid 9.5. Definitely will continue to return for further maintenance & servicing. Only ‘ding’ is poor maintenance of soap & paper towels in bathrooms, that are otherwise very nice. Look forward to seeing this ‘ding’ removed at next visit. More
When Starlink called to say something might be wrong with my cameras I called Suburu and made an appointment to have this looked at. Suburu came early in the morning picked up my car which was absolutely fab my cameras I called Suburu and made an appointment to have this looked at. Suburu came early in the morning picked up my car which was absolutely fabulous for me. Justin kept in touch with me all day to tell me what was going on. They then brought my car back in the early evening fixed and washed! I can’t say enough about how terrific the service was and how convenient it was for me! Thank you so much Suburu of Tarrytown! More
Very welcoming upon entering. Fanny, our sales person was excellent: knowledgeable, warm, inviting etc. I would definitely recommend Fanny. Fanny, our sales person was excellent: knowledgeable, warm, inviting etc. I would definitely recommend Fanny. More