Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Subaru White Plains
Elmsford, NY
372 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 372 reviews
Helpful January 19, 2024
Our car was not ready for us to pick up, despite scheduling a time with our salesperson. It took over two hours for the dealership to prepare our car once we already arrived. We left to get lunch an scheduling a time with our salesperson. It took over two hours for the dealership to prepare our car once we already arrived. We left to get lunch and come back but the car hadn’t even arrived. We tried to complete our financing paperwork in the meantime, but we’re told to do so after the car was finished, which just took additional time. Once we finally got to the paperwork, the salesperson had not entered the agreed upon interest rate, which took additional time to sort out. After the car was ready, all salespeople in the dealership were in a meeting, leaving us (and every other customer) waiting to finish our transaction and no one to talk to. The delay in getting our car and competing our transaction was unacceptable. I would not go back to this dealership. More
by Anon
Employees Worked With
Nolan Corlew , Jeremy Abramson, Eric Schmitt, Mikayla Querfeld, Master TPC
January 17, 2024
Excellent service, as always, at White Plains Subaru. Victor, my service advisor, is outstanding! He is friendly and knowledgeable and really cares about providing great, fast and thorough service! -R Victor, my service advisor, is outstanding! He is friendly and knowledgeable and really cares about providing great, fast and thorough service! -Roland Misarti More
by Roland Misarti
Employees Worked With
Victor in the Service Department
January 09, 2024
I consistently rely on Victor Flores to handle my car's service needs. His unparalleled dedication and expertise ensure a consistently exceptional experience. Victor's attention to detail and commitment to service needs. His unparalleled dedication and expertise ensure a consistently exceptional experience. Victor's attention to detail and commitment to providing top-tier service make him my go-to professional at the service center without hesitation. More
by Kharlo
Employees Worked With
Victor Flores
January 03, 2024
Service is fast and reliable. The staff is very friendly and helpful. It’s a pleasure to do business with them!! The staff is very friendly and helpful. It’s a pleasure to do business with them!! More
by marilynoxenberg
Employees Worked With
Service employees , Eric Schmitt, Mikayla Querfeld, Master TPC
December 31, 2023
Nick Camachio did an excellent job making sure my concerns were addressed. He was professional and a pleasure to work with. Thank you, Tony Carpenito concerns were addressed. He was professional and a pleasure to work with. Thank you, Tony Carpenito More
by tony_carpenito
Employees Worked With
Nick Camachio
December 29, 2023
Great experience always in service department. Top notch customer satisfaction from Rubi and Nicholas . Long term customer since 2016 . Happy to be part of Subaru While Plains family. Top notch customer satisfaction from Rubi and Nicholas . Long term customer since 2016 . Happy to be part of Subaru While Plains family. More
by Joe L
Employees Worked With
Rubi & Nicholas
December 28, 2023
Couldn't have asked for a better experience. Plenty of staff so you never feel unattended to. Excellent customer service!! Plenty of staff so you never feel unattended to. Excellent customer service!! More
by lmtsudome
Employees Worked With
Tom, Jeremy Abramson, Eric Schmitt, Mikayla Querfeld, Master TPC
