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Subaru White Plains

Elmsford, NY

4.6
404 Reviews

258 E Main St

Elmsford, NY

10523

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Showing 404 reviews

October 22, 2020

This Subaru dealership in White Plains had a major expansion and looks really nice and clean. Our salesman was knowledgeable and straight forward about pricing on different trims. We are very happy ab More

by YP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Oct 23, 2020 -

Subaru White Plains responded

Hello! Thank you for all the kind words about our facilities and staff! Congratulations again on your new Subaru Outback! We're so excited for you and hope that you enjoy driving it for years to come! Our staff are no strangers to going above and beyond for our customers and we're glad to know that they did the same for you. If you have any questions or concerns about your Outback, please don't hesitate to give us a call! Stay safe and take care! We're looking forward to seeing you again next time!

October 19, 2020

Everyone was extremely welcoming. All were professional, knowledgeable, patient and very customer friendly. Rocco Chiusano, my sales and leasing consultant , patiently answered all my questions and made me More

by MSANZONE64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocco Chiusano , Mikey Simpson & Robert Sorensen Jr., Nolan Corlew , Jeremy Abramson, Eric Schmitt
Oct 21, 2020 -

Subaru White Plains responded

Hello! We're so happy to hear that our staff came together to welcome you to our facilities and to the Subaru White Plains family! Rocco is fantastic and we are glad to know that he did all he could to answer you questions, address your concerns, and give you all the knowledge that you need to enjoy your vehicle every day! If you have anything further that you are unsure of, please don't hesitate to give us a call or reach out and we'd be more than happy to help!

October 15, 2020

Dealing with this dealership was a good Experience..Everything went smoothly. Everyone had their blank together! Would definitely recommend this dealership to friends & Family going forw More

by Wilnegsubaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean, Hector, Mikey, Rob
Oct 16, 2020 -

Subaru White Plains responded

Thank you for your kind words! We greatly appreciate your recommendation. We strive to provide a seamless car buying experience and are glad to see that we were able to live up to that expectation. Please do not hesitate to reach out if you need anything else.

October 02, 2020

Janak was the best to work with, a total pro. He had the exact car I was looking for and was able to get me the price I was looking for. More

by ccristo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janak Advani
Oct 02, 2020 -

Subaru White Plains responded

Hello! Thank you for all the kind words about Janak! He is a fantastic part of the team and we're glad that he got you in the exact vehicle you were looking for! Congratulations on your new vehicle! Please reach out to us if you have any other questions or concerns about your new vehicle! Take care and see you next time!

September 28, 2020

Rocco did a great job for myself and my wife; she got a great deal on an Outback, I ended up getting a Legacy. A friend of ours, after our recommendation, leased a Forester from Rocco. The whole crew at More

by Ferris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocco, Nolan Corlew , Jeremy Abramson
Sep 28, 2020 -

Subaru White Plains responded

Hi Ferris! Congratulations go out to both you and your wife on your new Legacy and Outback's respectively! It's fantastic to hear that Rocco took such great care of you, your wife, and your friend! Rocco always goes the extra mile for our customers and we're so grateful of all the effort he puts forward! Please take care and be sure to let us know if there is anything else that we can do for you! Stay safe and see you next time!

September 28, 2020

Overall an Excellent service experience! My service rep was Courteous, and Knowledgable,... He addressed the issues with my car, and got everything fixed at a Reasonable price. More

by kwlcom69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Cominsky
Sep 30, 2020 -

Subaru White Plains responded

Hello! It's fantastic to hear that Tom took such great care of you and your vehicle! Your safety on the road is our top priority and our technicians are thorough in their assessments of your vehicle! Get in touch with us if you have any concerns about the condition of your vehicle! Take care and see you next time!

September 22, 2020

In my quest to get a Crosstrek of a very specific trim and color, I've contacted close to a dozen of dealerships in the area. Not only they were able to locate the exact vehicle but their offer was better More

by Ivan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy, Mike, Nolan Corlew , Jeremy Abramson, Eric Schmitt
Sep 23, 2020 -

Subaru White Plains responded

Hi Ivan! Thank you for leaving us such a glowing, comprehensive review! We're so glad to hear that our staff made all the accommodations that were needed for you and to were able to find the exact Crosstrek you were looking for! We know that shopping for a vehicle, particularly if you have your heart set on a specific one, can be difficult, but we're happy that the end of your search is here and you have the vehicle now! If you have any further questions or concerns about your Crosstrek, please don't hesitate to reach out to us! We hope that you enjoy driving your new Crosstrek for years to come! Take care and stay safe! We're looking forward to seeing you again next time!

September 20, 2020

Great experience— I was squeezed in as I didn’t have an appointment. Service personnel were all pleasant ( they even apologized I that I had to wait so long). The problem was found and taken care of. More

by MC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names - worked 9/18 afternoon. Every one was extremely nice.
Sep 21, 2020 -

Subaru White Plains responded

Hi MC! Thank you for leaving us a five star review and for sharing your story with us! We're glad to hear that despite the busy day, we were able to fit you in! Please take care and stay safe! If there is anything else that we can do for you and your vehicle, don't hesitate to get in contact with us! We're looking forward to seeing you next time!

September 17, 2020

Best Subaru service place I have been to yet. Spacing for social distancing adhered to and.employees are pleasant! They even offer a.free car wash! More

by debi427b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer service but dont know names, Eric Schmitt
Sep 18, 2020 -

Subaru White Plains responded

Hello! Thank you for the five star review about our service department! We're taking social distancing seriously here at Subaru White Plains. Please let us know if there is anything else that we can do for you and your vehicle! Stay safe and take care! We're looking forward to seeing you next time!

Nov 20, 2021 -

debi427b responded

Always great service here!

September 14, 2020

2018 Subaru cross track oil change, tire rotation & annual inspection $163 good exterior car wash but interior cleaning was horrible; had to ask & still unsatisfactory. John DeAngelusresponded to my r More

by Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John DeAngelis
Sep 15, 2020 -

Subaru White Plains responded

Hi Ann, I would like to apologize that the interior cleaning you received was not up to expectations. Here at Subaru White Plains, we aim for the best and we would like to have a second chance of returning your vehicle back to you in a cleaner state than before. Please reach out to me with a time, date, and phone number that would be best to contact you at to start a discussion. I'm looking forward to speaking with you soon. Jeremy Abramson VP & Group Manager JeremyAbramson@ThePremierCollection.com

Sep 15, 2020 -

Ann responded

Thank you for responding. My number is (914) 275-2991 Wednesday 9/17 at 10:30 would be a good time to call me. Today, 9/16/20, waited for your call and you did NOT CALL. Poor follow up John DeAngelis followed up on this matter and took care of the problem. Thank you John for being so diligent.

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