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Subaru White Plains

Elmsford, NY

4.6
404 Reviews

258 E Main St

Elmsford, NY

10523

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Showing 404 reviews

September 09, 2020

Very positive service experience overall. Car was in for a recall service. Work was done promptly, quicker than estimated. Customer service agent was professional and friendly. Efficient staff. Satisfied More

by Westchester Subie Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimber Gieringer
Sep 09, 2020 -

Subaru White Plains responded

Hello! We're happy to hear that our staff got you back out on the road quicker than expected! Our aim is to get your vehicle back in tip top shape as efficiently as possible so you can go back to doing what you need to do. Please get in touch with us if you notice any issues with your vehicle! Stay safe and take care! We can't wait to see you next time!

September 08, 2020

Both my wife and got new Subarus from Rocco at the Prestige Group, White Plains Subaru. Great guy. Seamless process. Highly recommend without hesitation great More

by Ferris
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocco in sales, Nolan Corlew
Sep 08, 2020 -

Subaru White Plains responded

Hi Ferris! Congratulations go out to both you and your wife on your new Subarus! We're so glad to hear that Rocco was of such a great help to you! He sure knows how to make the our car buying process smooth and easy to follow! If you have any questions about your vehicle, be sure to get in touch with us and let us know! No matter how difficult the question, we'd be happy to help you! Stay safe and take care! We're looking forward to seeing you next time!

September 04, 2020

We felt we got a decent price for our trade-in and for the new vehicle. Although we had to wait for the vehicle, it was worth the wait. More

by Strobeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Colon
Sep 04, 2020 -

Subaru White Plains responded

Hello! We're sorry about the wait, but we're glad that you felt it was worth it! Congratulations on your new vehicle! Please get in touch with us if there is anything else that we can do for you and your vehicle! We would be more than happy to help you! Stay safe and take care! We're looking forward to seeing you again next time!

September 02, 2020

Another easy, convenient experience with Subaru of White Plains. Their service department is unfailingly courteous and thorough, and my car came back so clean I didn't recognize it. I also appreciated Kimb More

by JSBJSB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Gieringer
Sep 02, 2020 -

Subaru White Plains responded

Hello! Thank you for your continued confidence in our facilities and staff! We are incredibly grateful for all the time and effort our staff put while they give every vehicle its proper attention. We're glad to hear that Kimberly was able to keep you informed on the status of your vehicle! Please let us know if you have any further issues with your vehicle or if we can help you in any other way! Stay safe and take care! We're looking forward to seeing you again next time!

September 02, 2020

Great experience buying new Forester! Especially during the pandemic. Mike, the manager, and Fanny, my agent made it all seamless. Highly recommend this dealership! We are a Subaru family! More

by Rebecca Female Dulit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike and Fanny
Sep 04, 2020 -

Subaru White Plains responded

Hello! Congratulations on your new Forester and welcome to the Subaru family! It's awesome to hear that Mike and Fanny made the whole process so easy and smooth! If you have any further questions about your vehicle, be sure to let us know and we'd be happy to answer them for you! Stay safe and take care! We hope that you enjoy driving your Forester for years to come!

Sep 04, 2020 -

Rebecca Female Dulit responded

I has traded in 2017 forester For 2020. Love everything except making back side windows sleeker really reduces visibility esp for short people. Don’t like that at all when changing lanes. Bad design change!

September 02, 2020

Very satisfied with the way I was in and out of the dealership in a matter of ten minutes, after dropping my car off for service. They even provided and Uber for pickup and drop off. More

by robbi
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly
Sep 04, 2020 -

Subaru White Plains responded

Hi Robbi! Thank you for the positive review! We're glad to hear that our service team took such great care of you and your vehicle, and they provided all the accommodation that you needed! Let us know if you have any other concerns about your vehicle. Stay safe and see you next time!

August 25, 2020

From start to finish I had a great experience at White Plains Subaru. Rocco made me feel comfortable and welcome. The entire process was a breeze. The service of the entire staff was great. I have dealt w More

by Njchiler18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocco Chiousano, Nolan Corlew , Jeremy Abramson, Eric Schmitt
Aug 26, 2020 -

Subaru White Plains responded

Hello! Thank you for all the kind words and the comprehensive recap of your experience with us! We're so glad to hear that your time with us was a cut above the rest, which is what our staff aims for each day! Rocco is a fantastic part of our team and we're so grateful for all the effort he puts forward for our customers! If you have any questions about your vehicle, we would be happy to help and answer them for you! Please take care and stay safe! We're looking forward to seeing you again next time!

August 15, 2020

Returned with confidence! Excellent service since 2013. First time purchase was professional and the service department (since 2013) has been excellent. This time because of Rocco Chiusano and Robert Sore More

by francal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ROCCO CHIUSANO, ROBERT SORENSON
Aug 17, 2020 -

Subaru White Plains responded

Hello, First, thank you for your continued trust in our service department. We are glad to hear Rocco was able to help you out with your most recent purchase. Your recommendation is the highest form of compliment - thank you! If there is anything else you may need, please do not hesitate to reach out. Be well and we will see you soon!

August 13, 2020

Excellent service and prompt attention ! I am in the process of releasing a Subaru Legacy and Jimmy was an incredible salesman. He sat with me and took the time to show me the best possible More

by DebbieD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe
Aug 14, 2020 -

Subaru White Plains responded

Hello! We always want our customers to feel comfortable with their decisions. That is why we take as much time as necessary to make sure you are informed about the vehicle and throughout the whole sales process. We are glad Jimmy was able to help you out and get you all set up in your new vehicle. Your recommendation means the world to us, so thank you. Please let us know if we can be of further assistance. Safe travels!

August 05, 2020

Service was excellent as alwayI would recommend to family and friends and family. Everything was perfect and I don’t have any more words to describe it. More

by Lilmo
Recommend Dealer
Yes
Employees Worked With
Kimber Londner was friendly, courteous, and very helpful
Aug 11, 2020 -

Subaru White Plains responded

Hello! We're so glad to hear that your service appointment was stress-free and that our team took such great care of you! If there is anything else that we can do for you or if you notice any issues with your vehicle, please let us know! Take care and stay safe! We can't wait to see you next time!

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