
Subaru White Plains
Elmsford, NY
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Excellent service by the service team they do a thorough check of the problems that may or may not exist in the car and ensure a positive outcome team is led by the former name Chuck who is awesome check of the problems that may or may not exist in the car and ensure a positive outcome team is led by the former name Chuck who is awesome More
Our car was not ready for us to pick up, despite scheduling a time with our salesperson. It took over two hours for the dealership to prepare our car once we already arrived. We left to get lunch an scheduling a time with our salesperson. It took over two hours for the dealership to prepare our car once we already arrived. We left to get lunch and come back but the car hadn’t even arrived. We tried to complete our financing paperwork in the meantime, but we’re told to do so after the car was finished, which just took additional time. Once we finally got to the paperwork, the salesperson had not entered the agreed upon interest rate, which took additional time to sort out. After the car was ready, all salespeople in the dealership were in a meeting, leaving us (and every other customer) waiting to finish our transaction and no one to talk to. The delay in getting our car and competing our transaction was unacceptable. I would not go back to this dealership. More
Excellent service, as always, at White Plains Subaru. Victor, my service advisor, is outstanding! He is friendly and knowledgeable and really cares about providing great, fast and thorough service! -R Victor, my service advisor, is outstanding! He is friendly and knowledgeable and really cares about providing great, fast and thorough service! -Roland Misarti More
I consistently rely on Victor Flores to handle my car's service needs. His unparalleled dedication and expertise ensure a consistently exceptional experience. Victor's attention to detail and commitment to service needs. His unparalleled dedication and expertise ensure a consistently exceptional experience. Victor's attention to detail and commitment to providing top-tier service make him my go-to professional at the service center without hesitation. More
Service is fast and reliable. The staff is very friendly and helpful. It’s a pleasure to do business with them!! The staff is very friendly and helpful. It’s a pleasure to do business with them!! More
Nick Camachio did an excellent job making sure my concerns were addressed. He was professional and a pleasure to work with. Thank you, Tony Carpenito concerns were addressed. He was professional and a pleasure to work with. Thank you, Tony Carpenito More
Great experience always in service department. Top notch customer satisfaction from Rubi and Nicholas . Long term customer since 2016 . Happy to be part of Subaru While Plains family. Top notch customer satisfaction from Rubi and Nicholas . Long term customer since 2016 . Happy to be part of Subaru While Plains family. More