Subaru World of Hackettstown
Hackettstown, NJ
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Friendly, helpful, professional and efficient. From the moment I arrived, I was greeted warmly and kept advised as to the status of my vehicle and it's service. From the moment I arrived, I was greeted warmly and kept advised as to the status of my vehicle and it's service. More
Excellent service. The team kept me informed of the status and cost of the service items at all times, including sending video of what was recommended to be done. The team kept me informed of the status and cost of the service items at all times, including sending video of what was recommended to be done. More
Very attentive and welcoming: Miss AnneMary O Rafferty was very courteous to all clients. She gave each and every one of us timely updates and offering us complimentary snacks and loaner car if needed. E was very courteous to all clients. She gave each and every one of us timely updates and offering us complimentary snacks and loaner car if needed. Excellent service and superb attention- Orlando Egoc More
Very friendly place very polite. They even have coffee and bagels for people if they would like it the place is very clean. Couldn’t ask for a bed service there. They’re all excellen They even have coffee and bagels for people if they would like it the place is very clean. Couldn’t ask for a bed service there. They’re all excellent. More
They are always responsive to my questions ans requests I have pirchased 3 Subarus from them Starting in 2013 and used only their Service department have pirchased 3 Subarus from them Starting in 2013 and used only their Service department More
When they couldn't determine the noise in my vehicle, they told me is was a new safety feature upgrade that couldnt be turned off. Only after I took it home and did my own examination, did I discover it they told me is was a new safety feature upgrade that couldnt be turned off. Only after I took it home and did my own examination, did I discover it was coming from my dash cam. More
The mechanics keep you updated with texts while you wait. There is coffee and bagels and lots of room to read. Having the car serviced is a pleasant experience but more importantly, they keep you in the loo There is coffee and bagels and lots of room to read. Having the car serviced is a pleasant experience but more importantly, they keep you in the loop and do a great job servicing your car. More
Annemary the service advisor was extremely nice and helpful. The service was very good and thorough along with a video of my vehicle on the lift during the inspection. I recommend this dealer for servi helpful. The service was very good and thorough along with a video of my vehicle on the lift during the inspection. I recommend this dealer for service More

