Subaru World of Hackettstown

The were kind and courteous when I dropped off and even gave me a ride to work. They were also straight forward about my service needs. Meghan is fantastic! gave me a ride to work. They were also straight forward about my service needs. Meghan is fantastic! More

I've bought and maintained two cars with them they are always great and and very communicative always great and and very communicative More

The Service representatives are very knowledgeable and have excellent customer service skills. I am always treated very well. I'll always bring my car to this Service Department. have excellent customer service skills. I am always treated very well. I'll always bring my car to this Service Department. More

Oil change & tire rotation was ok/routine - the people are very helpful and accommodating. But it took 2 hours! 10am to 12, I wish it was quicker. Also the car wash job was Not Very Thorough. Like done in are very helpful and accommodating. But it took 2 hours! 10am to 12, I wish it was quicker. Also the car wash job was Not Very Thorough. Like done in haste. I get my car washed thru the winter so it was not super filthy. More

My written concerns were addressed with serious attention. All of them were looked into and the results explained . One concern bothered the service person so much that he looked in my driver’s ma attention. All of them were looked into and the results explained . One concern bothered the service person so much that he looked in my driver’s manual to get better clarification about it. The answer surprised both of us! That was truly great service! More

I took my Crosstrek in for a (free) oil change, and I am very pleased with the entire process. Again I dealt with AnnMary O’Rafferty; she’s delightful to deal with, and I really appreciate her professionali very pleased with the entire process. Again I dealt with AnnMary O’Rafferty; she’s delightful to deal with, and I really appreciate her professionalism. The work was done well inside of an hour, and AnnMary kept me informed of the progress via text. I’m quite pleased. More

Subaru world in Hackettstown is like an extension of family, everyone is nice and helpful. family, everyone is nice and helpful. More

I had a very good experience. My service advisor was very helpful. Both Ann Mary & Sally was pleasant as well as helpful. My service advisor was very helpful. Both Ann Mary & Sally was pleasant as well as helpful. More

Very pleasant relaxed family atmosphere. Jacob, our salesman, was friendly, kind and helpful. The sales manager was also very pleasant to work with. There were no high pressure sales tactics Jacob, our salesman, was friendly, kind and helpful. The sales manager was also very pleasant to work with. There were no high pressure sales tactics. Everyone seemed genuinely interested in helping us find the right car at the right price to stay within our budget. overall great experience. I would definitely go back. Definitely recommend them if you’re in the market for a Subaru. More

I’ve been to several Subaru dealerships over the years. Subaru World is the best dealership I’ve been to. Great staff and service. I highly recommend Subaru World is the best dealership I’ve been to. Great staff and service. I highly recommend More