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Subaru World of Hackettstown

Hackettstown, NJ

4.6
280 Reviews

364 US-46

Hackettstown, NJ

07840

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Showing 280 reviews

June 06, 2026

My service advisor AnneMary was spot-on diagnosing my Forester's problem, and was efficient, professional and courteous getting my vehicle repaired....and they even washed the car [Wow!]. great job and t More

by chris
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anne Mary O'Rafferty
Jun 08, 2026 -

Subaru World of Hackettstown responded

Chris, thank you for choosing Subaru World of Hackettstown and for sharing your experience with AnneMary. We are proud to have her on our team! Your kind words and five-star review made our day! Aron Kastell - Service Manager - (908) 509-9000 ext 1156

June 04, 2026

I dropped my car off 5/23. It was not touched until 5/27 and again on 6/2. They claim they test drove it and could not duplicate my concern but my dash cam proves that was a li More

by jessicak
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Meghan
Jun 04, 2026 -

Subaru World of Hackettstown responded

Jessica, I am very troubled to see your review. We aim to deliver timely and accurate repairs, and this feedback does not reflect our values or the interactions we expect of our team. I will look into this, but I also want to take the appropriate steps to properly address your concerns. Would you please call me? Thank you, Aron Kastell - Service Manager - (908) 509-9000 ext 1156.

May 28, 2026

Awesome service. Friendly and professional staff. … kudos to Sally, Bill and Annemary. Thank you Anjanee Guardabasco More

by Valvika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally, Annemary, Bill
May 28, 2026 -

Subaru World of Hackettstown responded

Anjanee, thank you for your kind words about Sally, Bill, and Annemary! We are proud to have them on our team at Subaru World of Hackettstown. See you next time! - Aron Kastell - Service Manager - (908) 509-9000 ext 1156

May 24, 2026

Had a great experience at subaru world of hackettstown! Thank you Chris for everything really loving this car! More

by buckshotgb184
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher
May 26, 2026 -

Subaru World of Hackettstown responded

Congrats on the new car! We’re happy you had such a smooth experience with Chris. Thanks for choosing Subaru World of Hackettstown! -Carlos Inoa - General Sales Manager - (718) 644-7624

May 21, 2026

My experience was very good. Everyone I dealt with was beyond helpful, even with all the construction going on. My dog Amber and I always feel very welcome. This is my third purc More

by aweinhold362
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob, Anne Mary, Carlos, and the finance guy.
May 22, 2026 -

Subaru World of Hackettstown responded

Thank you for sharing your positive experience at Subaru World of Hackettstown! We’re delighted to hear you and Amber feel welcome here. We look forward to seeing you both again soon! Carlos Inoa - General Sales Manager - (718) 644-7624

May 21, 2026

Came in for a 7am oil change and tire rotation. I was notified of a few items I should watch for my next service but was not pushed to have the work performed during this visit. Quick and friendly More

by A.S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annemary
May 21, 2026 -

Subaru World of Hackettstown responded

We appreciate your feedback! Thank you for choosing Subaru World of Hackettstown and for sharing your experience. Safe travels! -Aron Kastell - Service Manager - (908) 509-9000 ext 1156

May 20, 2026

This is my second Subaru purchased from Subaru world of Hackettstown, i couldn’t be happier. Always a great experience there, and Lisa is awesome. More

by Doug M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Deluca
May 20, 2026 -

Subaru World of Hackettstown responded

Thank you for your continued business at Subaru World of Hackettstown, Doug! We'll pass along your praise to Lisa. Enjoy your newest Subaru!

May 03, 2026

Very easy very pleasant experiance Erin was a very pleasant profecional sales adviser. Felt the same about Tony with the final sale. Very happy so far. More

by Richie
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erin,Tony
May 05, 2026 -

Subaru World of Hackettstown responded

Richie, we are happy to hear you enjoyed working with Erin, Tony, and the team! Thank you for choosing Subaru World of Hackettstown and for sharing your experience. We wish you many safe and happy miles ahead! Vince Cispino - General Sales Manager - +1 (646) 773-6350

April 27, 2026

The were kind and courteous when I dropped off and even gave me a ride to work. They were also straight forward about my service needs. Meghan is fantastic! More

by espo70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Murphy
Apr 27, 2026 -

Subaru World of Hackettstown responded

Thank you for sharing your fantastic feedback about Meghan and the team! We look forward to serving you in the future here at Subaru World of Hackettstown. Aron Kastell - Service Manager - (908) 509-9000 ext 1156

April 17, 2026

I've bought and maintained two cars with them they are always great and and very communicative More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MaryAnne
Apr 20, 2026 -

Subaru World of Hackettstown responded

Thank you for your loyalty to Subaru World of Hackettstown, JR! We look forward to continuing to show you great service. -Vince Cispino - General Sales Manager - +1 (646) 773-6350

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