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Subaru of Ann Arbor
Ann Arbor, MI
196 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 196 reviews
August 28, 2026
Found check of trade in claimed a bad tire. Just put new tires on and they haven't even made first rotation. Tire was fine. Check oil in two 2026 out backs one new and one had 4000 miles on it. Just put new tires on and they haven't even made first rotation. Tire was fine. Check oil in two 2026 out backs one new and one had 4000 miles on it. Both cars oil was at least a quarter of a quart over the full mark. First was told parking lot uneven and then zi had check in check in area and still over. Service Manager said no big deal. SUBARU manual like all car manuals states to not fill oil over the full mark. Why have a dip stick if you don't use it. More
by Donf
Employees Worked With
Don't have names.one was Service Manager other was a young lady that was some kind of sales manager
August 23, 2026
Joshua L did an exceptional job for us, keeping us updated and communicated with a reasonable time finding us the perfect car!!! He went the extra mile making sure all questions were answered and we w updated and communicated with a reasonable time finding us the perfect car!!! He went the extra mile making sure all questions were answered and we were completely satisfied with our purchase!!! More
by Earl
Employees Worked With
Joshua Luci
August 16, 2026
I had a very good experience with this dealership and everyone I encountered, especially Tatiana! She was very patient as I made several visits before deciding to purchase a car. She was very knowledgeab everyone I encountered, especially Tatiana! She was very patient as I made several visits before deciding to purchase a car. She was very knowledgeable, patient ,helpful, professional, and kind. I am very pleased with my new car purchase! More
by Cindy M.
Employees Worked With
Tatiana
August 15, 2026
Patrick Aretha was professional, thoughtful, prompt in all interactions. I rank him at the top. He ensured that we chose the car, trim, engine style we wanted. It was a pleasure to work with him and a ver all interactions. I rank him at the top. He ensured that we chose the car, trim, engine style we wanted. It was a pleasure to work with him and a very happy event to shake hands at the end and drive away. More
by SteveR
Employees Worked With
Patrick Aretha
August 01, 2026
I worked with Tatiana. She was very knowledgeable about the Outback I purchased. She made sure I was confident and comfortable with all of the new technology before getting She was very knowledgeable about the Outback I purchased. She made sure I was confident and comfortable with all of the new technology before getting on the road. More
by Lisa
Employees Worked With
Tatiana, Craig
July 20, 2026
Joe'l Marshall made the entire process of purchasing a Subaru at this dealership easy and pleasurable! I would highly recommend working with Joe'l! Everyone at the dealership was welcoming, a positive c Subaru at this dealership easy and pleasurable! I would highly recommend working with Joe'l! Everyone at the dealership was welcoming, a positive culture at this dealership! More
by Laura B.
Employees Worked With
Joe'l Marshall, Kirstynn Krupp, Craig Pote, Jacob Patton
July 12, 2026
Went in knowing what I wanted. I didn’t have an appointment, was greeted right away. Able to test drive that day. Financing approved in less than 20 mins. Picked up the car in less I didn’t have an appointment, was greeted right away. Able to test drive that day. Financing approved in less than 20 mins. Picked up the car in less than 24 hours. Everyone very friendly and knowledgeable. Great experience with salesman Weston. More
by Tmmorgan06
Employees Worked With
Westan and Noah
