Subaru of Ann Arbor

We purchased a car from tyler. d.great sale people there.thanks. Wife loves her car.thanks for taking care of us. d.great sale people there.thanks. Wife loves her car.thanks for taking care of us. More

Patrick Aretha was great to work with-- very knowledgeable, no hard sell. The whole process was pleasant. Including closing. The service department seems great. My car arrived in a timely manner knowledgeable, no hard sell. The whole process was pleasant. Including closing. The service department seems great. My car arrived in a timely manner and I love it so far. More

I purchased a WRX my first Subaru. I had the pleasure of working with James Salame. He is upbeat, kind, courteous and knowledgeable of the vehicle I was purchasing. He made me and my w I had the pleasure of working with James Salame. He is upbeat, kind, courteous and knowledgeable of the vehicle I was purchasing. He made me and my wife feel comfortable with our decision. Everyone welcomed us to the Subaru family. I will definitely work with James again. More

I bought a new Crosstrek three days ago and worked with Jared O'Reilly. He was wonderful; knowledgeable, friendly, and a good listener. I would highly recommend him! In fact the entire team there was wonde Jared O'Reilly. He was wonderful; knowledgeable, friendly, and a good listener. I would highly recommend him! In fact the entire team there was wonderful, making the process enjoyable. More

David Hamilton was fantastic to work with. Very attentive and engaging, took the time to listen to both my wife and I. David heard our desires and concerns, sharing very solid knowledge about Very attentive and engaging, took the time to listen to both my wife and I. David heard our desires and concerns, sharing very solid knowledge about the vehicle (Ascent) that we were interested in. More

Happy with my car, but disappointed with the customer service. Mauricio and Mack were nice when I was buying the car, but communication and follow-through left much to be desired. My permanent plate sat service. Mauricio and Mack were nice when I was buying the car, but communication and follow-through left much to be desired. My permanent plate sat at the dealership for weeks without anyone notifying me, and I had to repeatedly call to get answers as my temporary plate was about to expire. I was also never told about the referral bonus despite mentioning multiple times that my mom owns a Subaru and told me to buy one… make sure you specifically request the referral bonus. Overall, not the first-time buying experience I expected from this dealership. More

Westan was really great helping me purchase my new outback at Subaru of Ann Arbor outback at Subaru of Ann Arbor More

Tatiana helped find me a new 2026 Crosstrek with all the features I wanted! 10/10 features I wanted! 10/10 More

Excellent customer service! Everyone was friendly, efficient, and provided a truly seamless and pleasant experience. Everyone was friendly, efficient, and provided a truly seamless and pleasant experience. More

I’m very disappointed in my experience with this dealership and my salesperson Hunter. I recently purchased a used Jeep Wrangler and was told at the time of the purchase that the dealership backs th dealership and my salesperson Hunter. I recently purchased a used Jeep Wrangler and was told at the time of the purchase that the dealership backs their product with a 6 month warranty. The Jeep recently had a check engine light come on and was told by the service department that it is not in fact under warranty. I guess this “warranty” is just a sales tactic to get people out the door. It was also very difficult to get in touch with the sales person and never received a call back from him after he said he’d call the next day. I feel bad for the folks in the service department (Aaron was very nice and professional) who have to clean up these messes from the sales department. I will never recommend this dealership to anyone. More