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Subaru of Bend

Bend, OR

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rated
182 Reviews

2060 Northeast US Highway 20

Bend, OR

97701

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182 Reviews of Subaru of Bend

December 24, 2018

Awesome team!!!! Best experience ever! Great team, very nice dealership and less money than we thought it was going to be. I will be back next time i need something. More

by MJT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Thomas, Ray Chapa, Brian Engle
December 22, 2018

Customer Service This Subaru dealership has great customer service! I was greeted as soon as I walked in and I was helped within a minute or so. Bree (not sure if her More

by Denijo50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bree
December 20, 2018

Oil change Great family feeling dealership! Everytime I go in the team is full of helpful knowledge to services I need and don't need. Highly recommend Subaru Of More

by Caseyinman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheryl Suganuma, Jeff Mayernik, Ray Chapa, Brian Engle, Angelina Hernandez, Stacey Johnson, Rob Landis, Jeremy Fry
Dec 28, 2019 -

Subaru of Bend responded

Over a year later, we're hoping you still continue to feel the same about our Service Department! Thank you for your review!

December 11, 2018

Oil change This experience was a lot better than my last one. The first time I went I got horrible costumer service the guy helping me didn’t even take any of my More

by Linguine01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 11, 2018 -

Subaru of Bend responded

We are truly sorry that your initial experience was below our standards. There is no excuse for that kind of customer service and we do sincerely apologize. If you ever experience that kind of treatment in the Service Department again, feel free to address your concern with our Service Manager, Brian.

November 14, 2018

Probably okay for basics, not diagnostics. Took our car in for its 70,000 mile service, and it came back with the key fob not able to unlock the car. Also, it gave us an SD card eject notice, s More

by SteveB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chip Carmichael, Dustin
November 12, 2018

Best Service department in town! Subaru of bend is the best service dealer I have ever been to. Their advisors are honest upfront and acommadating to my needs. I'll always use them an More

by LadyAlley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Engle
Nov 12, 2018 -

Subaru of Bend responded

We are so glad to hear that you had such a great experience with our Service department! Thank you for your business!

October 12, 2018

Excellent Service! My wife and I have never worked with an automobile dealer with as much "class" as Subaru of Bend. We have taken it to Subaru of Bend several times, fo More

by Michael Christopher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheryl Suganuma, Brian Engle, Angelina Hernandez
Oct 12, 2018 -

Subaru of Bend responded

Wow, Michael! Thank you so much for the kind words! We are pleased to hear that you enjoy your experience with our dealership! Thank you for taking the time to share your story online.

June 05, 2018

Great customer service! I came in for an oil change. Chip, the service writer was great, and the service was fast and efficient. He let me know what my car needed in addition More

by KtFarmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip
Jul 13, 2018 -

Subaru of Bend responded

We're so happy to hear that you enjoyed your Service visit! Thanks for sharing! We appreciate that you took the time to write it! We'll see you again next time!

May 25, 2018

This visit very nice. I really liked the gentleman who helped me. He could not have been nicer. They checked everything, fluids, tires. Good to go! And love love love t More

by jotk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Miller
May 28, 2018 -

Subaru of Bend responded

Thank you for taking the time to write a review about your visit to our dealership. We appreciate your feedback! Glad you like the popcorn! :)

May 23, 2018

A simple lof Emily is fantastic. She needs a raise for the great customer service. Easy parking, fast customer service, fast time of service completion and a car w More

by Compo18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Veek
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