
Subaru of Clear Lake
Houston, TX
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1,616 Reviews of Subaru of Clear Lake
Very Surprised! Let me first start out saying that I have never trusted or like car dealerships or car salesmen period. I did my research and concluded that Subaru wa Let me first start out saying that I have never trusted or like car dealerships or car salesmen period. I did my research and concluded that Subaru was the best car for me based on reliability and how much people I talked to loved them. I came in to this dealership and I will admit, I was very stand of fish when I started talking to Dallas. But that started to where off when I could see the passion he had for Subaru and how friendly he was to me. He told that it was his goal to make this the most fun I have ever had purchasing a car (which I thought was weird at first). But he really did make the experience fun and now I own my first Subaru. More
The easiest car buying experience My wife needed a vehicle (her first) and we were looking to trade in my truck and lease two Subaru Outbacks to keep our monthly car expenses to a mini My wife needed a vehicle (her first) and we were looking to trade in my truck and lease two Subaru Outbacks to keep our monthly car expenses to a minimum. I've purchased three cars in my life and I can tell you that I was expecting your normal, run of the mill, pushy car salesman who wont let you leave until you are driving away in a brand new car. This wasn't that. I went in and met with Rick Erwin, I told him exactly what I was looking for and he showed me couple of models but made it clear that they did not have what I was looking for but would have the cars 5 days later. We went through the numbers and I told him to get the cars and we will look at them when they got to the dealership. 5 days later we head over there, love the cars, sign the paperwork and drive home. What I liked about the dealership was the employees that I dealt with. The salesman was not pushy and didn't try to sell me something I didn't want. I told them what I wanted, how much I wanted to pay, and they made it happen without any normal car dealer shenanigans. It was an easy experience, and that is not something you find at any car dealership. More
Excellent Awesome dealership. No pressure tactics involved. Very nice follow-up sessions. Andrew was friendly and professional. He got me the Outback I wanted. Awesome dealership. No pressure tactics involved. Very nice follow-up sessions. Andrew was friendly and professional. He got me the Outback I wanted. Thank you! More
Perfect first buyer experience Went to Subaru of Clear Lake to buy my first car, thanks to Andy I walked out the same day with my dream car. He truly wanted to help us get what we w Went to Subaru of Clear Lake to buy my first car, thanks to Andy I walked out the same day with my dream car. He truly wanted to help us get what we wanted within our budget and was very nice. I would definitely go back. Thank you so much Andy! More
Good job Natasha Very friendly and professional. She really looked out for me and got me in a great vehicle that I am enjoying. The body work was done well and promptl Very friendly and professional. She really looked out for me and got me in a great vehicle that I am enjoying. The body work was done well and promptly. More
Easy buying process!! All the folks I dealt with were great, o pushy sales tactics! Just a very straight forward, easy process. This was our first Subaru and hopefully wi All the folks I dealt with were great, o pushy sales tactics! Just a very straight forward, easy process. This was our first Subaru and hopefully will be returning here for more. More
Fabulous customer service Thank you Christian Williams for being honest and real. I really appreciated everyone's willingness to work with my situation and get me into a Subaru Thank you Christian Williams for being honest and real. I really appreciated everyone's willingness to work with my situation and get me into a Subaru. I love my Outback! More
Robbie Domin I want to rate this car buying experience as the best ever! From the moment I entered the showroom to the time I signed the contract, I felt as if I w I want to rate this car buying experience as the best ever! From the moment I entered the showroom to the time I signed the contract, I felt as if I was spending my money with a dealership that cared. I want to specifically mention Robbie Dominguez as an exemplary employee of Clear Lake. He alone restored my faith in the car buying experience. I walked into a Gilman Subaru dealership early Monday morning to test drive a Cross Trek and for about 25 minutes I felt invisible. One employee asked,"Why I was there?". However, no one else ever came to talk to me. I followed up with an email to the dealership and spoke to the sales manager on the phone about the lack of good customer service. Later that evening, I went to Clear Lake. I should also state that I had a $500 deposit on a Mazda CX-5 and my car broke down on the way to the dealership (so they had a highly motivated buyer) but they could not match the offer or service by Clear Lake. During this time, Robbie stayed in contact by emailing and answering all my questions. He was patient and professional. I will recommend this dealership and specifically Robbie Dominguez when purchasing a Subaru. Finally, the first thing I do when purchasing a new car is remove all dealership advertising on the vehicle. However, because of the way I was treated by Robbie, I am electing to keep this information on my vehicle. I am a proud new member of the Clear Lake family. Steven C More
Great Experience! I have been searching for a car for a while now and went on the internet to see what was available. Found a car from the Clear Lake website and decide I have been searching for a car for a while now and went on the internet to see what was available. Found a car from the Clear Lake website and decided to call them. Spoke to a wonderful young man named Dallas who went out of his way to make sure I felt comfortable. He took care of me and I ended up purchasing the car. I wish more dealerships were as compassionate and made buying cars this easy. More
Breath of Fresh Air A breath of fresh air after trying to deal with Gillman dealerships. I appreciated the forthright discussions and there weren't any stall tactics, gam A breath of fresh air after trying to deal with Gillman dealerships. I appreciated the forthright discussions and there weren't any stall tactics, games, etc. More