
Subaru of Clear Lake
Houston, TX
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1,616 Reviews of Subaru of Clear Lake
Very satisfied Very impressed with the service personnel and altogether service that was delivered. The Subaru service team is outstanding, they answered all my ques Very impressed with the service personnel and altogether service that was delivered. The Subaru service team is outstanding, they answered all my questions while I waited for my installation of side moldings to my vehicle which was performed immediately. The sales team of Dallas Hardwick and Courtney Morelle for the purchase of my Subaru Forester and service for additional parts from Manager Vince Carnovale have been stress free. Thank you. More
My Experience I'm a combat engineer specialist in the US Army. I Found the car I wanted while looking online. At first I didn't mind the distance the dealership was I'm a combat engineer specialist in the US Army. I Found the car I wanted while looking online. At first I didn't mind the distance the dealership was from me. I called a week ahead and talked to Luis a salesman and scheduled a date to go in and look at the car. On the day I arrived the car was not clean and looked like it had been sitting out for a good month. After test driving the vehicle I notice there was a leak of transmission fluid which apparently was just a loose hose. Now this was and is the car I have always wanted so we started talking prices. Over the phone I disguised a price I was willing to go but in once I was at the dealership that price was no longer available. When talking there was no negotiating the price after hours of being there I was not happy and was about to walk out till I decided that I didn't want to leave the car I wanted for a long time so I bit the bullet and bought it. Once I drove the car off the lot I notice the horn didn't work which I needed at the time so I called Luis and he told me to come back the next day. Even though it was a drive I did and the next day the service members wont expecting me. they looked at the car and saw the horn wasn't working which is what I told them. Now they inform me they have to order the part and to come next week. which I did once that was fixed I went back home(a 4 hour drive) and there is where I saw there was a leak again. this time it was with the power steering and instead of going to clear lake again I took it to Austin Subaru dealership which was a huge chance way better service they gave me a rental car till the problem was fixed. the problem was the rack and pinon which was replaced. The car has been fine ever since till today a month later when I got a call asking if I could come in because there was a problem getting my license plates and need to do an inspection. Now this should have been done before selling the car in the first place so now I have to get the inspection and fax it to them and if it doesn't pass then I don't now my next step to take. I Love my WRX it is a joy to have. I waited till I was 22 and had good credit to purchase this vehicle and once coming back from my first deployment I was able to afford it. However I would not recommend anyone to go through the dealership of clear lake to purchase anything. More
By far the easiest and most pleasant vehicle purchase ever! Casey and his staff are the utmost professional new car sales staff that we have ever encountered. No pressure and the delivery process was extremely Casey and his staff are the utmost professional new car sales staff that we have ever encountered. No pressure and the delivery process was extremely thorough. This is important to us because of all of the new and exciting technology our new Subaru has to offer! Keep up the great work!!! More
It's all about the LOVE If you're a Subaru owner, you know, it's all about the love. Nobody treats their customers better and I've been treated at Clear Lake Subaru. From m If you're a Subaru owner, you know, it's all about the love. Nobody treats their customers better and I've been treated at Clear Lake Subaru. From my sales rep, to the financing department to the service department - consistent, high quality people every where you look. Keep up the good work folks! More
they made it easy for me This was the first dealership I actually went to while shopping for a new vehicle and these guys made it so easy. I was in the market for a used truck This was the first dealership I actually went to while shopping for a new vehicle and these guys made it so easy. I was in the market for a used truck I was looking on the internet came across a truck I liked and so I went for a test drive. I was immediately welcomed at the front door with a warm smile by Mr. Luis Pena. Luis was absolutely great. He was very professional during the whole experience. I informed him that it was my first time to purchase a vehicle and he laid out everything quite smoothly. We chatted about the truck I specifically came in to look at and he quickly took me on a test drive. We went over some numbers and these guys jumped through hoops to help me out on my purchase. They were super military friendly since I am former Marine, Luis informed me that he did some time in the Navy and he would do anything he could to help a brother out. These gentlemen where professional and made my first time buying easy for me. Finance Manager Marcus Millican got me the payments I could afford and I couldn't be any happier with his service. These two gentlemen showed great respect and made me very comfortable with my first car purchase. I thank these guys so much for what they did for me and I would recommend this dealership and especially recommend these two outstanding employees to any one I know. I will definitely be back when its time to look for another new vehicle! More
Very impressed I am extremely impressed with the transparency and professionalism of Dallas. He has the basics of sales down pat, and does not try and get creative, I am extremely impressed with the transparency and professionalism of Dallas. He has the basics of sales down pat, and does not try and get creative, or worse, pushy. Dallas says what he is going to do, does what he said, and then he follows up and follows through. I've worked with LOTS of other dealerships and sales people in buying cars, and Dallas is one of those rare finds. If the dealership messes up with him, I'll hire him myself. Marcus is great to work with too, straight to the point and no nonsense. Will work to the best of his ability to get you the best deal that you qualify for. Overall, I am HIGHLY impressed with the Subaru of Clear Lake dealership, and will be recommending to friends and family. More
Subaru Purchase I knew the vehicles I wanted to look at, The Salesman and his Manager were very helpful in getting me the vehicle that I wanted with the options I wa I knew the vehicles I wanted to look at, The Salesman and his Manager were very helpful in getting me the vehicle that I wanted with the options I wanted.. More
Happy I bought my new Subaru from subaru of Clearlake.I am very happy with my decision to purchase from this dealership. Dallas Hardwick treated me were res I bought my new Subaru from subaru of Clearlake.I am very happy with my decision to purchase from this dealership. Dallas Hardwick treated me were respects and was very very professional. I definitely would recommend this dealership to all my friends and family. More
One of the best experiences I went in in looking for a car and thamks to Robbie Dominguez and Art garza i found the perfect car and took it home thank you guys for helping me out I went in in looking for a car and thamks to Robbie Dominguez and Art garza i found the perfect car and took it home thank you guys for helping me out i am very happy More
Nice job I purchased my new subaru and was happy with the transparency and professionalism that this dealership promotes. I was not planning on buying when I v I purchased my new subaru and was happy with the transparency and professionalism that this dealership promotes. I was not planning on buying when I visited the dealership but after the way Dallas treated me I felt comfortable pulling the trigger. More