Subaru of Clear Lake

Perfect! Richard was so helpful. He kept in contact with me for a month while I was trying to sell my car so I could purchase a 2016 WRX. He even tried helping Richard was so helpful. He kept in contact with me for a month while I was trying to sell my car so I could purchase a 2016 WRX. He even tried helping me sell my car. He's an awesome guy! More

Exceptional..with promise that “the best is yet to come" ! We had an extraordinary car-buying experience at Subaru of Clear Lake—worthy of an Exceptionally High Commendation ! I expected a lot of haggling We had an extraordinary car-buying experience at Subaru of Clear Lake—worthy of an Exceptionally High Commendation ! I expected a lot of haggling, unnecessary gamesmanship, a one-sided transaction mostly benefiting the dealership and the salesman…but instead, we got Dallas Hardwick who focused on my needs and wishes, and even arranged for us to have an extended test drive to ensure our garage could fit the Outback. Dallas’s friendly tone didn’t end with the consummation of the sale, but continued till he turned the keys over to us. At all times we were left with the feeling that Dallas would be our premier advocate to get a fair deal and the best service, which we got in spades starting with Tom Woods—who impressed me as a very effective, engaged manager and role model. Tom set the cultural tone that got us into the buying mood. Tom allayed our concerns about the distance from our home to your dealership by simply telling us that “the best is yet to come” beyond the purchase from Subaru of Clear Lake; we’re looking forward to that. Our great experience extended also to Joshua Mitchell and Tony Rodriquez who ensured we got everything we needed to be happy with the car we just purchased; this convinced us that the excellence of Subaru of Clear Lake is solid to the core. All in all, we would highly recommend Subaru of Clear Lake to all our friends with our full conviction. More

Great experience Odell "O" Dovai was my salesperson. Though he is fairly new to the dealership, he is clearly not new to stellar customer service. While getting a very Odell "O" Dovai was my salesperson. Though he is fairly new to the dealership, he is clearly not new to stellar customer service. While getting a very good deal on a WRX Limited, the sales process felt like conversation with an old friend. Informative, relaxed, but still professional. I'm glad I drove across Houston past two other Subaru dealerships. I must reiterate, great experience! More

Great customer service! Just purchased a new Outback from Dallas Hardwick. Even though it was the day after Christmas, Dallas was very patient with us and explained all the a Just purchased a new Outback from Dallas Hardwick. Even though it was the day after Christmas, Dallas was very patient with us and explained all the amazing Subaru safety features in great detail! The whole transaction was amazingly quick, and we look forward to working with Dallas on our next car! More

Great I recently purchased a Subaru from Dallas and was very pleased with my experience. He was very sincere and was genuine and took the time to make sure I recently purchased a Subaru from Dallas and was very pleased with my experience. He was very sincere and was genuine and took the time to make sure that I knew every feature of my brand new car. More

They were honest....what more is there? Hello everyone! Let me start by saying: I'm 39 y/o, male, perfect credit, and I knew EXACTLY the car I wanted. So, as I usually do, I started by email Hello everyone! Let me start by saying: I'm 39 y/o, male, perfect credit, and I knew EXACTLY the car I wanted. So, as I usually do, I started by emailing every Subaru dealer from Houston to San Antonio. 2 never got back to me and 1 didn't have the car I wanted. This left 2: Subaru of Clear Lake and Gillman. Both were equally respectful over the email correspondence I received and both were straight forward. However, upon hearing the deal Clear Lake offered me, Gillman said they couldn't even come close to matching it. So, after confirming the price with Courtney Morelle (the sales woman who was my point of contact), I left from work to go visit the dealership. In short, upon entering the facility, I was blown away but the bright, clean features of the place. Large, beautiful showroom, nice and open space. I didn't feel the typical pressure that typically comes from entering the "lion's den" so to speak. The receptionist was kind and put me in touch with Courtney immediately. I wasn't made to wait or feel like I was just a number. Courtney had 2 of the WRXs I was looking for side by side so I could compare packages. I was sold on the Limited, of which they only had 2 left. I opted for the red one. I went back inside with Courtney to do all the paperwork, credit check, etc. After about 20 mins, all the paperwork was in order and Courtney introduced me to the finance director, Tony Rodriguez. Tony was extremely straight forward and made crystal clear what charges were unavoidable and which ones were extra options or unnecessary. He was very kind and applied absolutely NO PRESSURE to sign the paperwork. He simply showed me all the options on the table. At this point, I thanked him for his time and told him I wanted to sleep on the sale and that if I chose to purchase after a good night's rest, I'd be back in the morning to take delivery. He was perfectly fine with this and encouraged me to think it over and come back when I was ready and felt good about it. The next morning, I came back with my wife, bought the car, insured it over the phone, and drove it home. I live in The Woodlands but when it's time for my next car, you can bet I'll be willing to drive the 90 mins it took to get to Clear Lake and purchase or lease my next Subaru!! I have a daughter who will be driving in the next few years and I would feel more than comfortable letting her walk in there and work a deal all on her own, as long as Courtney and Tony are part of the process!! More

Lithia is Excellent!!! I am so happy with the Volkswagen Tiguan I bought used from Lithia Subaru of Clear Lake! They were friendly, accommodating, resourceful. Tin Tran, s I am so happy with the Volkswagen Tiguan I bought used from Lithia Subaru of Clear Lake! They were friendly, accommodating, resourceful. Tin Tran, specifically, was my salesperson, and he really went out of his way to make sure that my purchasing experience was top-notch. Thank you, Tin & Lithia! More

Service only but excellent It has been a while since I've taken any vehicle to the dealership but had some recalls and oil change to do so I scheduled myself first thing in the It has been a while since I've taken any vehicle to the dealership but had some recalls and oil change to do so I scheduled myself first thing in the morning. No waiting, coffee and creamer, fruit and health bars, comfortable loungers in a open area. Me likes! Oh, and by the way they got Alex who was my service person at VW when I owned one. Like working with the same people. More

Awesome!!!!!!! Dallas did a fantastic job. Subaru of Clear Lake is by far the best dealership I have ever been too. Dallas himself is worth visiting the dealership b Dallas did a fantastic job. Subaru of Clear Lake is by far the best dealership I have ever been too. Dallas himself is worth visiting the dealership because he is so friendly and funny. I can't wait to buy a new car again just to hang out with Dallas. More

Great Buying Experience I bought a 2006 Honda CR-V from this dealership after seeing it on their website. Rick Erwin was a fantastic salesman who worked diligently with me to I bought a 2006 Honda CR-V from this dealership after seeing it on their website. Rick Erwin was a fantastic salesman who worked diligently with me to make it happen. He is engaging and friendly without being the slightest bit pushy or pressuring. I believe he was honest with me through this process and he genuinely seemed to have my best interest at heart and understood what my needs were. I feel like he listened to me as I talked and he did not 'fast talk' me at any point. Craig Mesenbrink, the Pre-owned Car Manager, is a straight shooter who worked with me to get the sale done as closely to my needs as he could. I also felt that Craig genuinely listened to me and was transparent with me. Overall, this was a great buying experience, and I definitely recommend these gentlemen and this dealership. More