
Subaru of Clear Lake
Houston, TX
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1,612 Reviews of Subaru of Clear Lake
Fantastic car buying experience!!!!!! I had a great experience buying my first ever Subaru. I had a couple of sales people because I kept coming back in to test drive vehicles (It was a ha I had a great experience buying my first ever Subaru. I had a couple of sales people because I kept coming back in to test drive vehicles (It was a hard decision lol!). Robbie Dominguez was by far my favorite sales guy. He was knowledgeable, not pushy, never rushed me or made me feel guilty about driving and re-driving cars, and he continued to provide assistance even after he made the sell. He told me If I had any questions about how to operate the features in my new car or set-up anything he would be happy to assist me and he has followed through with that. Also, he never bothered me after I left the dealership to contemplate my options. He made himself available anytime I had questions but never called and asked me where I was at with my decision like so many of the other sales people I have dealt with lately. Financing was a breeze! I was in his office for 15-20minutes max and then I was out the door with brand new outback minutes later. They made me aware of the extended warranties, service plans, and other options available but there was zero pressure to purchase any of them. I really appreciated that! On a lighter note, I found out that any time I have my Subaru serviced at the dealership I can bring my dog inside. They even have a treat jar for your pets. How cool is that!! I highly recommend Subaru of Clear Lake and Robbie D. They are great people to work with! More
Great Customer Service! We purchased our car a week ago from Subaru of Clear Lake. I came across the car on GarGuru.com and received a text message from Dallas about the car We purchased our car a week ago from Subaru of Clear Lake. I came across the car on GarGuru.com and received a text message from Dallas about the car with an invite to for a test drive (the only dealership to text and that’s why I responded), and my husband and I came in immediately to check a Ford Escape. Drew helped us and his non pressure sales approach made us very comfortable, and walked us through the whole negotiation and it was so easy. Andrea in financing was very nice, and recommended a place for my husband and I go on vacation (Roatan, Honduras) and we are planning to go in spring! Excellent customer service from the first text, the kind salesman and the delightful finance department. We will definitely return to purchase another car in the future. Thank you Dallas, Drew and Andrea!! More
5 stars I came in to purchase a used car. And was very impressed by the dealership the honesty and the integrity that was shown here at this dealership. I've I came in to purchase a used car. And was very impressed by the dealership the honesty and the integrity that was shown here at this dealership. I've had some bad experiences purchasing a car before but this by far was the best experience I have ever had to make sure you talk to Dallas whenever it comes to that time to get a new vehicle. More
New Car No hassel No pressure Very helpful sales Rep. Use Consumer Reports magazine for reserch and Subaru was in top 4. Got the car the options we wanted at No hassel No pressure Very helpful sales Rep. Use Consumer Reports magazine for reserch and Subaru was in top 4. Got the car the options we wanted at the price and financing we asked for. the safty features were a big plus and the fule economy and redused emissions another plus. the car was preped then even though it was clossing time. Other dealers claimed to sell for less but reserch proved it was not. We love Our new car. More
Great Experience We flew in from New Orleans, LA to go to Subaru of Clear Lake because they had the exact car we wanted. We were very pleasantly surprised by how nice We flew in from New Orleans, LA to go to Subaru of Clear Lake because they had the exact car we wanted. We were very pleasantly surprised by how nice this place is and how friendly and helpful the staff was. We especially enjoyed working with Manuel Calvillo. He was great to work with before we arrived, while we were there, and he continues to answer all of our questions as they come up after the sale. We would definitely buy from here again! More
Maintenance Oil change Great service. Frank even went the extra mile to get past records for my vehicle, which was being service at Gillman Subaru, before this dealership o Great service. Frank even went the extra mile to get past records for my vehicle, which was being service at Gillman Subaru, before this dealership opened in my side of town. Thank you More
Great experience Just purchased a 2016 Legacy. My experience was most pleasant, especially compared to some dealers. My sales person (Drew Spence), was polite and plea Just purchased a 2016 Legacy. My experience was most pleasant, especially compared to some dealers. My sales person (Drew Spence), was polite and pleasant to work with. He answered all my questions without guessing or referring to other sources for information. His excellent product knowledge led to my purchase of my new car. Not to mention, he was not too pushy as most sales types are. He has a certain charm about him. The showroom and dealership overall was very clean and well maintained, even the service and parts areas. Drew scheduled my first maintenance service during the sale (first time a sales person ever did that for me), and followed up by phone with me after the sale which was nice I have monitored the Subaru brand for years and have finally go my hands on one. Hope to have it for a long time. More
Very personable and hands on Tin Tran was helpful from the very beginning when I walked into the dealership he did everything he could to get me into the car that I wanted the fin Tin Tran was helpful from the very beginning when I walked into the dealership he did everything he could to get me into the car that I wanted the finance manager was exceptionally helpful I believe because Mr Tran went the extra mile and pulled him in also my experience was a very good one and I would definitely recommend your dealership More
2016, Subaru outback Excellent service. Transparent honest process. Courteous and helpfull staff. If they said they will give you certain Price, they will definitely Excellent service. Transparent honest process. Courteous and helpfull staff. If they said they will give you certain Price, they will definitely stick to their promise. I was able to negotiate Price, by e-mail in couple of days. On arrival to dealership, purchase process was very smooth without any nonsense. I will recommend dealership to all my friends and family,without any hesitation. More
BUYING A NEW SUBARU We were very pleased with our new legacy. chase was very helpful about the features on the car, and was very knowledgeable as well. he did not let us We were very pleased with our new legacy. chase was very helpful about the features on the car, and was very knowledgeable as well. he did not let us drive off without explaining how everything worked More