
Subaru of Clear Lake
Houston, TX
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1,636 Reviews of Subaru of Clear Lake
Amazing! Getting a new car at Subaru of Clear Lake was an amazing experience. The showroom, lot and service center were all clean and welcoming. The staff wa Getting a new car at Subaru of Clear Lake was an amazing experience. The showroom, lot and service center were all clean and welcoming. The staff was all friendly and knowledgeable, especially Taylor. He worked with me to find the car and features that I wanted and was not one of those pushy salesman types at all. I am very happy with my new 2016 Outback and I look forward to working with Taylor again for my car needs in the future. More
excellent customer service Drew the englishman was very friendly and excellent in customer service, so was Robbie Dominguez. My sister might be in the market for a new car, I Drew the englishman was very friendly and excellent in customer service, so was Robbie Dominguez. My sister might be in the market for a new car, I told her to see Drew at Subaru of Clear Lake. More
Fantastic customer service These people are great! After shopping around other Subaru and non-Subaru dealerships in Houston, my wife and I chose to go with Subaru of Clear Lake These people are great! After shopping around other Subaru and non-Subaru dealerships in Houston, my wife and I chose to go with Subaru of Clear Lake because we felt most comfortable with how we were treated here. Their customer service is simply excellent, as is their inventory—and the store itself is immaculate. During our first visit, TAYLOR FUQUA helped us test drive two different vehicles and was very patient and knowledgeable and answered all our questions about Subarus in general (it was our first time driving one). His enthusiasm and genuine interest in our purchase was crucial to our coming back to Clear Lake after experiences at other dealerships. When we did return to make a purchase, COURTNEY MORELLE was just as patient and helpful, answering our questions and keeping the sales experience and negotiating process as low pressure and comfortable as possible, even though it was quite late when we all left the store. We felt we were able to negotiate a fair price and the finance/paperwork process was straightforward. The icing on the cake, though, came after the purchase was complete. We loved everything about our new Subaru Forester except for one issue. When I returned two days later, TOM WOODS, the sales manager, listened carefully to our concern and took the initiative to finding a solution. The matter was resolved quickly and to our satisfaction and the solution exceeded what one would expect from your normal car dealership. But Tom went beyond the norm--which is what we had hoped for from a company like Subaru--and now we love every inch of our new car! You can trust the people at Clear Lake to be friendly, fair and to go the extra mile that makes all the difference when it comes to such an important--and expensive--decision. My wife and I have no regrets! More
Good price and eager to please A competitively priced, no hassle buying experience. Chase didn't pressure me but was available to answer any questions I had and when it was time to A competitively priced, no hassle buying experience. Chase didn't pressure me but was available to answer any questions I had and when it was time to purchase they made the buying process quick and easy. More
Very FAST process This place has a state of the art building from their showroom to their service bays. Excellent customer service by Tin Tran and his full management s This place has a state of the art building from their showroom to their service bays. Excellent customer service by Tin Tran and his full management staff that was actually AVAILABLE and not in the other room. Highly recommended for anyone looking for a Subaru and I've gotta say it.... at Subaru of Clear Lake "its the way to go"! More
Very smooth experience. We were delighted that this dealership had the Outback in the color we wanted. Chase was helpful online and picked us up from the airport in our new We were delighted that this dealership had the Outback in the color we wanted. Chase was helpful online and picked us up from the airport in our new car! It was a pleasant experience and we LOVE our new car! More
Best Experience in Purchasing a Car Ever. Staff (Mr. Erwin and Mr. Woods) were friendly, did not attempt to up-sale me, did not attempt to pressure me and did not rush me. As soon as I entered Staff (Mr. Erwin and Mr. Woods) were friendly, did not attempt to up-sale me, did not attempt to pressure me and did not rush me. As soon as I entered the dealership, I was immediately greeted and asked if I needed any assistance (I've actually been ignored/discriminated against at other dealerships in the past). The financial guy (can't remember dudes name--but very cool guy) was very knowledgeable was able to answer all my questions quickly. In addition, everyone I spoke to was a "car guy." They all knew about cars, loved cars, and had hobbies outside of work involved cars. Would recommend this place to anyone just for the above, but in addition to all of the above, they gave the better price than any dealership in Houston and Dallas. More
Great Experience. Our salesperson was Courtney. She was very knowledgeable and easy to work with. The manager was also extremely helpful. We have never had such an easy Our salesperson was Courtney. She was very knowledgeable and easy to work with. The manager was also extremely helpful. We have never had such an easy car buying experience before. We will definitely pay a visit to Subaru of Clear Lake when we need a car again. More
My first Subaru Very nice vehicle. The Outback has about every bell and whistle you can put on it. My wife is 4'6" and has had a hard time finding something she can s Very nice vehicle. The Outback has about every bell and whistle you can put on it. My wife is 4'6" and has had a hard time finding something she can see out of when driving. With only a 4in. foam pad to sit on, she says this is the first vehicle she can see in all directions. The only thing that I can find wrong is the stereo, plain and simple, IT SUX. For a 30K+ vehicle you would think it would be a lot better sounding. More
Amazing Dealership They stayed with me late at night, working with the banks to get the deal done. I would recommend this dealer to anyone that is looking for a Subaru. They stayed with me late at night, working with the banks to get the deal done. I would recommend this dealer to anyone that is looking for a Subaru. The best car buying experience that I have ever had. More