
Subaru of Clear Lake
Houston, TX
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1,611 Reviews of Subaru of Clear Lake
They are attentive, but I feel like they definitely work hard at attempting to upsell unnecessary services on highly expensive engine parts, and expensive labor charges. hard at attempting to upsell unnecessary services on highly expensive engine parts, and expensive labor charges. More
I thought this was going to be a bad experience but was surprised by the service. About 4 years ago, I went to this Subaru because my wrx engine was stuttering. The service department said I needed a new surprised by the service. About 4 years ago, I went to this Subaru because my wrx engine was stuttering. The service department said I needed a new engine. $10k later, the new engine still had the same problem. It turned out to be a faulty spark plug wire. That's when I lost my trust in the service department. This time, I went in and thet told me I had several bad sensors. I checked the sensors myself and thought they were OK. I confronted the service department and they assured me that it was the sensors. I did not believe them. I left not knowing what I was going to do, but then the service manager called me several minutes after I left the dealership and told me to bring it back. . I was not clear what was going to happen. It turns out they were right. They fixed my problemb and now my wife's Forester is working as it should. I really appreciate the manager going out of his way and reaching out to me to help. That's what matter to me the most. More
The folks @ this dealership are committed to the satisfaction of their customers; I have had NOTHING but excellent treatment from Clear Lake Subaru from my Service Advisor Michelle Cortez & my sales satisfaction of their customers; I have had NOTHING but excellent treatment from Clear Lake Subaru from my Service Advisor Michelle Cortez & my salesman Robbie Dominguez. This is why I feel extremely comfortable recommending this dealership to anyone who is looking @ a new car. More
I think Subaru Clear Lake service did an outstanding job for us. I will certainly be Back. The facility it was clean the people were very polite and I think they did an outstanding job for us. I will certainly be Back. The facility it was clean the people were very polite and I think they did an outstanding job More
Highly recommend Subaru at Clearlake! Exceptional service! We are very happy with our purchase. Raene and her team did an awesome job! service! We are very happy with our purchase. Raene and her team did an awesome job! More
The staff is always awesome. There's no way I can emphasize that just through texts. Other than an oil change, the primary reason I go there is because they always do a superb job with the interior c emphasize that just through texts. Other than an oil change, the primary reason I go there is because they always do a superb job with the interior cleaning; I spend a fair amount of time on the road attempting to eat, resulting in food stains. Thanks for continuing to keep my Suburu a awesome car: a Suburu! More