Subaru of Daytona

Gene Mc Mahon, Made us feel comfortable. He was very knowledgeable & helpful. Came outside promptly to help us. We ended up buying a 2018 Kia. We r very happy with. This is the 4th car we bought fro knowledgeable & helpful. Came outside promptly to help us. We ended up buying a 2018 Kia. We r very happy with. This is the 4th car we bought from this dealership! Gene is an asset to this dealership. More

What an amazing experience my Father and I had with Gene McMahon! My father, who is an older gentleman, went in looking for a car for me in Vermont that will handle lots of snow and a 4 1/2. mile road up a McMahon! My father, who is an older gentleman, went in looking for a car for me in Vermont that will handle lots of snow and a 4 1/2. mile road up a mountain. He knew EXACTLY what we needed. He was VERY considerate and spoke extremely well for my father to understand him. He didn't go too fast and explained everything so he could understand. We had a 3-way call, me being in Vermont, them at the Dealership, and Gene handled everything so smoothly! Honestly!!! It was just so darn easy! We are very grateful for the wonderful service and how smooth and easy everything was! I could go on!!! THANK YOU GENE!!!!! I flew into Daytona to pick up the car, and Gene took care of getting me a ride from the airport! WoW! Now that is service!!! Elaine Speer and Jim Speer More

Excellent service department. Mike McQuire immediately greeted us, determined our needs and explained all applicable products and services. He openly communicated as to the progress of our service. Wait t greeted us, determined our needs and explained all applicable products and services. He openly communicated as to the progress of our service. Wait time was minimal. Now our dealer for life. More

This is a review for the service department.Situation: This is a review for the service department. Situation: Service advisor added on services and fees of $430 without customer authorization. Backg This is a review for the service department. Situation: Service advisor added on services and fees of $430 without customer authorization. Background: Went to Daytona Subuaru for battery replacement and oil change along with two service recalls. They did not order the parts for one of the two service recalls so one of them wasn't completed. Upon arrival to pickup my car, the service advisor tells me my bill is $700. All of a sudden I am overwhelmed by grief, anguish, and discontent. Excuse me... battery replacement and oil change is $700? Turns out, I was charged an additional $320 to replace spark plugs. Assessment: Upon further analyzing my invoice, They are charging close to $100 per labor hour. Also, be aware they are charging $20 in "shop supplies". What is this? I paid for the parts, labor, and the oil so what is "shop supplies"? Is it a charge to use their tools? Looked at my previous invoices from other Subaru dealerships I've been to and they were not applying erroneous fees and shady business practices like Daytona Subaru. Labor was nowhere near $100 per hour either at the other dealerships. Never been charged "SHOP SUPPLIES" before. Get rid of it because now everyone reading this review knows about the mysterious "shop supplies." I imagine a clever COVID pandemic excuse will be the reason for these aggressive "recommendations" and additional fees. Asked them to check my tires for any leaks at the beginning of the appointment. They never did it. I get sucker punched into paying $700 for a cabin filter along with some spark plugs and wiper blades yet they can't comply with a small request I asked them to do. They inputted my car's mileage incorrectly by 10,000 miles LOL. Be aware, they are pushy on their recommendations and they won't tell you how much the "recommended service" will cost. So make sure to be EXTREMELY ASSERTIVE with these people or you'll be in for a real treat when you drop off your car for an $80 oil change only to be ABUNDENTLY SURPRISED with a $380 bill that has bogus "recommended services" about replacing your cabin filters, and wiper blades (let's not forget those "SHOP SUPPLIES" by the way) just thrown onto your service bill. Keep in mind, a cabin filter is an AC filter.. I'm not paying $50 everytime I show up to a dealership to replace this. They act like your AC is just gonna spontaneously fall apart without replacing this filter. I owned a 2006 WRX, never changed the cabin filter and the AC was never an issue. Anyways, see the fees below that was just thrown onto my invoice. Charge for cabin filter replacement = $48. Did not consent to this. Charge to replace wiper blades = $42. Did not consent to this either. Charge for spark plug replacement = $320. Sure as xxxx did not consent to that. Charge for mysterious "SHOP SUPPLIES" = $20. Grand total in services and fees I never asked for: $430. Recommendation: Go to Orlando Suburu. They just do what you tell them to do without pushing recommendations and charging mysterious fees. Only reason why I went here is because I just didn't feel like driving to Orlando. But after all this, now I will be. Thank you for reading and good luck to you. Sincerely, -A xxxxx bank account. Got consent? More

Thank you Gene McMahon. You proved to be the ideal salesman for helping me decide on this Car. No high pressure and quick response to all emails. Upon arriving I felt like I was talking to an old fr salesman for helping me decide on this Car. No high pressure and quick response to all emails. Upon arriving I felt like I was talking to an old friend. 2 hours after arriving I was driving out in my Forester. More

When we arrived at Subaru of Daytona, Gene McMahon came out to meet us. He listened to our wants in a used vehicle and pointed out exactly what we were looking for. Once I drove the 2020 Subaru Outback- To out to meet us. He listened to our wants in a used vehicle and pointed out exactly what we were looking for. Once I drove the 2020 Subaru Outback- Touring XT, I knew this was the right car for me. Not only was it comfortable and loaded with all the bells and whistles, the driving experience exceeded my expectations, a smooth quiet ride with excellent handling. Gene then walked us through all the paperwork and it was a very smooth process. All the staff including service team are friendly. Very happy with my purchase. More

I wasted my off day driving all the way out there for bait and switch. They advertised $25 giftcard for a test drive. They waste your time at the dealership- then refuse to pay up later. Can't trust thes bait and switch. They advertised $25 giftcard for a test drive. They waste your time at the dealership- then refuse to pay up later. Can't trust these guys! If they are willing to scam customers at false advertising, just imagine what they would do on a sale? Avoid these con artists at all costs!!! Will take my business to Subaru of Orlando, bigger location better service. More

When arriving at Subaru, Gene came out to meet us and talked to us about what we were looking for and immediately directed us to the exact model that met all our requests. We drove the one he selected an talked to us about what we were looking for and immediately directed us to the exact model that met all our requests. We drove the one he selected and it exceeded our expectations. We immediately decided it was a perfect match. Gene stayed with us through the whole process. He helped set up the bluetooth and was just overall, the perfect salesman. Very personable. More

When we arrived Gene met us a the door. He proved to be the ideal salesman for helping us to decides to purchase Subaru. He was great and worked with us, telling all the facts and good things about the Sub the ideal salesman for helping us to decides to purchase Subaru. He was great and worked with us, telling all the facts and good things about the Subaru. Now your financial man was terrible. We came within 2 seconds of walking out after Gene had done a great job getting us to the finance point. I still am not happy about that part. As I told Joe he needs to go. We have the money, but thought maybe we could finance the car for a couple years. NO, he said can't do for less than $8,000. Gene looked up our credit score, over the moon, but yet xxxxx said NO loan. Any way Joe, Gene,and Gary were all super and did a great job, not so much North of you. Vernon Linder More

Gene was the friendliest, most informative sales person I’ve ever dealt with. Car Salesmen are usually the people I really don’t like to deal with, but Gene is really different, he makes you feel like you I’ve ever dealt with. Car Salesmen are usually the people I really don’t like to deal with, but Gene is really different, he makes you feel like you’ve known him forever. I would definitely recommend anyone looking for a car. Car to go see him. More